Delivery was really prompt and the driver was so nice and polite. I wanted to do this review mainly to praise the driver. He delivered some extremely large heavy garden tiles all by himself. It shoul... See more
Company replied
Location
Switch locationUnit 11 Solent Industrial Estate, Hedge End, SO30 2FX Southampton, Hampshire, GB
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See what reviewers are saying
Had a Wickes delivery from S057 Andrew Rose, such a lovely guy, really helpful let me know what time he would get to me and put my order in my garden for me. Nothing was to much for him. Such a great... See more
Had two deliveries today, both drivers very patient, polite, helpful, made sure I could manage... excellent staff. I am used to other companies literally throwing items on doorstep and gone in under... See more
Company replied
George is amazing - he always has a smile and goes out of his way to help us out, delivering and carrying parcels himself to make things easier for us. He is a credit to your firm and we notice a huge... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Unit 11 Solent Industrial Estate, Hedge End, SO30 2FX, Southampton, Hampshire, United Kingdom
- 01489 776470
4.9
Excellent
322 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Thank you Ross
March 31, 2026
Unprompted review
Reply from CitySprint - Southampton
We appreciate your positive feedback very much.
Reply from CitySprint - Southampton
We're so happy to hear our courier was very polite and extremely helpful! We appreciate your positive feedback very much.
J Ross Extremely pleasant and well…
J Ross Extremely pleasant and well motivated courier
March 31, 2026
Unprompted review
Reply from CitySprint - Southampton
We're happy to hear that our courier was pleasant and well-motivated! We appreciate your positive feedback and your time.
Delivery arrived well within scheduled…
Delivery arrived well within scheduled time and as always the driver was polite, helpful and friendly putting the goods exactly where I requested. A star all round!
March 31, 2026
Unprompted review
Reply from CitySprint - Southampton
We're happy to hear that your delivery arrived within the scheduled time. We appreciate your positive feedback regarding the driver's polite, helpful, and friendly service in placing the goods where requested!
Driver was very friendly and helpful.
March 31, 2026
Unprompted review
Reply from CitySprint - Southampton
We appreciate you letting us know about the driver's friendly and helpful service. We are so glad you had a positive experience!
Very helpful and friendly driver
Very helpful and friendly driver. His number was S108 (shame we're not allowed to use names).
March 31, 2026
Unprompted review
Reply from CitySprint - Southampton
We appreciate you taking the time to share your positive experience. We're so glad to hear that our driver was helpful and friendly. Thank you for your feedback!
Reply from CitySprint - Southampton
We're so glad to hear that our driver was helpful and efficient. Thank you for your feedback!
Quick and efficient
Quick and efficient delivered goods into my garage via awkward side door, excellent service
March 31, 2026
Unprompted review
Reply from CitySprint - Southampton
We're happy to hear that our delivery service met your needs with speed and efficiency, even with the side door access. Thank you for your positive feedback!
Great service from City Sprint
Great service from City Sprint. Large gence panels deliver direcy to my garden by the very helpful couriers.
March 31, 2026
Unprompted review
Reply from CitySprint - Southampton
We're happy to hear that you had a great experience with our service! It's wonderful that our couriers were so helpful in delivering your large fence panels. Thank you for your positive feedback.
Great service with a smile
I was able to track my delivery, which was really helpful. It came within the allotted time frame and the driver, iohut, was so friendly and helpful. He was polite and offered to help carry the soil through the house, but I was happy for it to be left just in the door. He was really happy and gave a good service.
March 30, 2026
Unprompted review
Reply from CitySprint - Southampton
We're happy you found the delivery tracking helpful and that it arrived on time. We appreciate your kind words regarding the driver's friendliness and helpfulness and are glad you received good service!
Excellent delivery service
My delivery arrived during the allocated period, both delivery men we’re polite, courteous and helpful, well spoken and went the extra mile (due to my disability)by placing the items where I asked
March 30, 2026
Unprompted review
Reply from CitySprint - Southampton
We're happy to hear that your delivery arrived on time and that our delivery men were polite and helpful. We appreciate them going the extra mile to place the items where you asked. Thanks for your feedback!
Reply from CitySprint - Southampton
We're happy our team was friendly, helpful, and on time. Thank you for your positive feedback; we appreciate it.
My driver Ionut /S133 was so amazing…
My driver Ionut /S133 was so amazing and helpful with my delivery.He is very polite and positive.A credit to the company
March 30, 2026
Unprompted review
Reply from CitySprint - Southampton
We're so happy to hear that our driver was amazing and helpful with your delivery! We appreciate you letting us know about your positive experience and kind words.
Delivery was ahead of estimated time slot
Delivery was ahead of estimate delivery witch was very much appreciated and helpful, the delivery driver S108 was very helpful and very polite and nothing was to much trouble for him ,very pleased with the service.
March 24, 2026
Unprompted review
Reply from CitySprint - Southampton
We're happy to hear that the early delivery was helpful, and the driver was polite and accommodating. We appreciate you mentioning how pleased you were with the service!
Ionut (S133)
Ionut (S133), delivered compost, topsoil and manure to us today. Ionut was very friendly and stacked the items behind our garage. We have had a delivery by Ionut before and on each occasion he has been very friendly and helpful.
March 24, 2026
Unprompted review
Reply from CitySprint - Southampton
We're happy to hear that the deliveries met your expectations. It's great to know that our team member was friendly and helpful, and stacked the items conveniently for you. We appreciate your positive feedback.
You sent me a delivery window between…
You sent me a delivery window between 7am and 1pm. The driver could not deliver until 2pm because of your company's delivery software. He was a super chap, helpful and positive. The organisation of the company seems poor. I wasted a morning waiting and now have lost part of the afternoon too. I should be charging you for my time. How about £200 for the extra hour after the first six? Look up professionalism in the dictionary.
March 24, 2026
Unprompted review
Reply from CitySprint - Southampton
We appreciate you bringing this to our attention. We are sorry the delivery arrived outside the expected window; we will investigate the issues. We're glad the driver was helpful, though we regret that your time was impacted. We will now request more information separately regarding this delivery as well as your personal information.
Driver saves the score 😀
Initially, I was about to complain, but the driver who did deliver, Ionut/ S133 earned you a reprieve.
My delivery was supposed to arrive on Friday but didn’t. Called the 24 hour helpline, spoke to driver and product delivered first thing Saturday morning. The driver was very helpful. I know she’ll just put the previous days error down to a technical hiccup.
March 21, 2026
Unprompted review
Reply from CitySprint - Southampton
We appreciate you bringing this to our attention. We're happy to hear that the delivery driver was helpful and that the product was delivered promptly on Saturday. We will look into the reason for the initial delay. Thank you for your feedback.
Heavy bag delivery
I have just had a delivery of 13 heavy bags of manure, it was on time and Ionut (s133) carried them into my back garden for me as it would have been a real problem to have moved them myself.
What an excellent service and thank you.
March 19, 2026
Unprompted review
Reply from CitySprint - Southampton
We're happy to hear that your delivery was on time and that our team member assisted you with moving the heavy bags. We appreciate your positive feedback and are glad you were pleased with our service. Thank you!
Great service
Came within the time frame, the courier S108 was polite and extremely helpful. Very pleased with the service thank you!
March 18, 2026
Unprompted review
Reply from CitySprint - Southampton
We're happy to hear that our courier was polite and extremely helpful and that your delivery arrived within the expected time frame! We appreciate your positive feedback.
citysprint courier delivering to us at…
citysprint courier delivering to us at Shaftesbury today was on time and extremely polite and helpful,
courier S108.
March 13, 2026
Unprompted review
Reply from CitySprint - Southampton
We're happy to hear that the delivery experience was positive! It's great to know our courier was punctual, polite, and helpful. We appreciate your feedback.
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