S152 Danny, was really polite and helpful. He called before his drop off so I could secure the dogs and placed them in a position that let me move them with my back problems.
Location
Switch locationUnit 11 Solent Industrial Estate, Hedge End, SO30 2FX Southampton, Hampshire, GB
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See what reviewers are saying
Delivery was really prompt and the driver was so nice and polite. I wanted to do this review mainly to praise the driver. He delivered some extremely large heavy garden tiles all by himself. It shoul... See more
Company replied
Had a Wickes delivery from S057 Andrew Rose, such a lovely guy, really helpful let me know what time he would get to me and put my order in my garden for me. Nothing was to much for him. Such a great... See more
Had two deliveries today, both drivers very patient, polite, helpful, made sure I could manage... excellent staff. I am used to other companies literally throwing items on doorstep and gone in under... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Unit 11 Solent Industrial Estate, Hedge End, SO30 2FX, Southampton, Hampshire, United Kingdom
- 01489 776470
4.9
Excellent
322 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Professional and friendly service as…
Professional and friendly service as always - thank you!
June 17, 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Prompt and delivery with a smile!
Prompt and delivery with a smile!
Dave SO71 is probably the best delivery guy in the area, always extremely courteous and polite.
June 17, 2025
Unprompted review
Reply from CitySprint - Southampton
We appreciate you sharing your positive experience! We are so glad to hear that you were happy with our prompt delivery and courteous service.
Always delivers to the door
Always delivers to the door. Friendly polite and patient
June 17, 2025
Unprompted review
Reply from CitySprint - Southampton
We appreciate you taking the time to leave us a review. We are delighted to receive your positive feedback regarding our service.
Reply from CitySprint - Southampton
We're happy to hear that our delivery service met your expectations with its punctuality and helpfulness. Thank you for your positive feedback!
Very nice driver
Very nice driver, Brian from Southampton Service Centre. He was helpful with a smile. Came on time.
June 10, 2025
Unprompted review
Reply from CitySprint - Southampton
We appreciate you taking the time to leave us a review. We are so happy to hear about your positive experience and that our delivery was helpful and on time.
Delivering Care & Attention
Brian from the CitySprint Southampton Service Centre dropped off essential supplies (from Wickes) at our project in Salisbury today
What a lovely person! We were kept fully informed of our delivery. He was polite, helpful and extremely courteous.
Thanks for punctuating a tough day with your delightful presence and assistance.
June 10, 2025
Unprompted review
Reply from CitySprint - Southampton
Thank you for taking the time to leave us a review; we are delighted to receive your feedback. We're happy to hear that our service and assistance made your day better. We look forward to delivering for you again in the future.
Always a great delivery service
Always a great delivery service, the driver is marvelous.
June 6, 2025
Unprompted review
Reply from CitySprint - Southampton
We appreciate you sharing your experience with us. We're so happy to hear that you consistently receive marvelous delivery service. Thank you!
Brian was so polite and helpful and…
Brian was so polite and helpful and made friends with our dog Trevor
May 29, 2025
Unprompted review
Reply from CitySprint - Southampton
We're happy to hear that our team member was polite and helpful! We appreciate you mentioning that they made friends with your dog. Thanks for your feedback.
Danny. S152courier Danny (S152) from your…
The courier Danny (S152) from your Southampton Service Centre delivered my railway sleepers today. He manoeuvred his van through a narrow space in order to put my delivery safely in my garden. He was very courteous and helpful.
May 27, 2025
Unprompted review
Reply from CitySprint - Southampton
We're happy to hear that the delivery went smoothly. It's great to know the driver was courteous and helpful while ensuring your delivery was placed safely in your garden. Thank you for your positive feedback.
Very courteous and efficient service
Very courteous and efficient service. Thank you Brian.
May 16, 2025
Unprompted review
Reply from CitySprint - Southampton
We appreciate your kind words and are glad you were satisfied with our efficient service. Thank you for your feedback.
Excellent Delivery
Brian the driver (S0097) was very polite and called to confirm exact location for delivery.
May 15, 2025
Unprompted review
Reply from CitySprint - Southampton
Thank you for taking the time to leave us a review. We're so glad to hear that you had a positive experience with our driver. We appreciate your kind words about their professionalism and helpfulness. We strive to provide excellent customer service and are happy to know that we met your expectations.
First Class
Just had a delivery from Wickes Waterlooville with City Sprint, I just wanted to say that the courier was most helpful and went beyond what I expected. First class service.
May 10, 2025
Unprompted review
Reply from CitySprint - Southampton
Thank you for your kind words! We're so glad to hear that your delivery experience was positive. We appreciate you taking the time to share your feedback. We strive to provide excellent customer service and we're delighted to hear that our courier exceeded your expectations.
Super delivery guy
SO57 Andy went beyond to ensure that all 5 bags of wood chippings were delivered to my garden, despite them being heavy and bulky. What an incredibly nice person, thank you Andy!
April 3, 2025
Unprompted review
Reply from CitySprint - Southampton
We are so happy to hear that you had a positive experience with our delivery service. We strive to provide excellent customer service, and it is wonderful to know that Andy went above and beyond to ensure your satisfaction. We will share your kind words with Andy. Thank you for your review!
Great service
Service from Kev from the Southampton Service Centre was excellent. Tiles were delivered exactly as promised and at the agreed time.
April 22, 2025
Unprompted review
Reply from CitySprint - Southampton
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent service and are glad that Kev exceeded your expectations. We're committed to delivering on our promises and ensuring customer satisfaction.
Reply from CitySprint - Southampton
We're so glad to hear that you had a positive experience. We appreciate your kind words about Kev SO85. We strive to provide excellent service and we're happy to hear that our efforts were appreciated.
One hundred percent marks for Kev
Kev delivered our item very promptly whilst exercising the highest standards of courtesy,
April 11, 2025
Unprompted review
Reply from CitySprint - Southampton
Thank you for your kind words. We're thrilled to hear that you had a positive experience with our delivery service. We strive to provide excellent customer service and appreciate your recognition of our team's efforts.
Emerson was the delivery driver
Emerson was the delivery driver. He was efficient and friendly. He asked us where we wanted our heavy delivery left. He was very accommodating and turned his large van around to deliver exactly where we asked. We appreciate his happy hardworking attitude. Thank you to Emerson.
April 3, 2025
Unprompted review
Reply from CitySprint - Southampton
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Lewis.
Andy 10 out of 10
SO 57 Andy, what an amazing star! Wheel barrow delivered very heavy stone and so kindly wheeled it through to the garden with a manic barking dachshund - and with a smile and grace. KINDNESS IS THE BEST CUSTOMER SERVICE MODEL. Bless you. Thank you.
March 31, 2025
Unprompted review
Reply from CitySprint - Southampton
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Reply from CitySprint - Southampton
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Great service from Ionut/s133
Superb delivery service from our regular delivery driver Ionut.
Very professional and very helpful.
Brilliant service from Ionut.
March 28, 2025
Unprompted review
Reply from CitySprint - Southampton
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
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