S152 Danny, was really polite and helpful. He called before his drop off so I could secure the dogs and placed them in a position that let me move them with my back problems.
Location
Switch locationUnit 11 Solent Industrial Estate, Hedge End, SO30 2FX Southampton, Hampshire, GB
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See what reviewers are saying
Delivery was really prompt and the driver was so nice and polite. I wanted to do this review mainly to praise the driver. He delivered some extremely large heavy garden tiles all by himself. It shoul... See more
Company replied
Had a Wickes delivery from S057 Andrew Rose, such a lovely guy, really helpful let me know what time he would get to me and put my order in my garden for me. Nothing was to much for him. Such a great... See more
Had two deliveries today, both drivers very patient, polite, helpful, made sure I could manage... excellent staff. I am used to other companies literally throwing items on doorstep and gone in under... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Unit 11 Solent Industrial Estate, Hedge End, SO30 2FX, Southampton, Hampshire, United Kingdom
- 01489 776470
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Brian (S008)
Brian (S008) was extremely personable and had time for a chat too. He also unloaded my order to a suitable place. I liked the tracking service provided as well, it helped me plan my day.

Reply from CitySprint - Southampton
Bright and cheerful driver.
Slightly late delivery more than made up for by a bright and cheerful driver, Brian.Thank you.

Reply from CitySprint - Southampton
Kindest person
Andy the delivery person was very kind and helpful and at my request brought the stuff up some stairs too.

Reply from CitySprint - Southampton
Delivery of heavy items when on your own
Firstly comms and up date on delivery as great.
The guy (S008) arrived and parked across the road. He was delivering 4 x 100 Litre bags of bark chipping and 3 x 50 litre bags of compost. These were heavy and he was on his own and began to struggle. We had a sack truck which we lent him otherwise this should have been a 2 man job. He was polite and helpful throughout.

Reply from CitySprint - Southampton
Fantastic
Andy - so57 is a fantastic member of the City Sprint Team! I have had deliveries from him on numerous occasions and he is always polite and personable. He gets the job done swiftly efficiently and effectively.

Reply from CitySprint - Southampton
Item was delivered on time by a very…
Item was delivered on time by a very cheerful delivery guy named Brian. Excellent service

Reply from CitySprint - Southampton
Brian our delivery driver was really…
Brian our delivery driver was really helpful, polite and friendly- unlike most of the drivers nowadays. He’s an asset to City Sprint

Reply from CitySprint - Southampton
Brilliant delivery
Brilliant delivery, really nice courier S008 Brian from the Southampton service centre

Reply from CitySprint - Southampton
Amazing customer service
Amazing customer service, and delivery deliver S008 Brian went above and beyond he moved 600kg of tiles for us down stairs and was incredibly helpful

Reply from CitySprint - Southampton
Great Service
Delivery driver was efficient, polite and helpful! Great service 👏

Reply from CitySprint - Southampton
Good service.
Driver S0008 (Brian, I think) was brilliant, really helpful and kind. Helped bring the boards I ordered down the side of the house. Lovely chap, a credit to your company. Thank you.

Reply from CitySprint - Southampton
Neil is very friendly
Neil is very friendly, polite and knowledgeable. Always comes first thing which is good for us.

Reply from CitySprint - Southampton
Delivery all good
Courier Brian very polite and respectful.
Items placed where requested

Reply from CitySprint - Southampton
Great service. Very pleased and would use again. The delivery driver (I believe his name…
The delivery driver (I believe his name was Brian but I might be misremembering, the number on the card says 5008) was helpful, friendly and professional. Thank you for a great service!

Reply from CitySprint - Southampton
Dave is my regular driver
Dave is my regular driver. He is friendly polite and very professional. He is a great man for your company to have on the front line. *****

Reply from CitySprint - Southampton
Very smooth, efficient and helpful
This was a very smooth and efficient delivery. Ionut (S133) was very friendly and helpful. He ensured my delivery was stored properly before he left, taking very good care.

Reply from CitySprint - Southampton
Excellent Wicks delivery
Brian was excellent and placed my order where asked in a very happy to help manner. Thanks Brian.

Reply from CitySprint - Southampton
Service with a smile
Really polite and helpful courier who lifted a lot of heavy bags and put them exactly where I asked without issue just a smile!

Reply from CitySprint - Southampton
Always Great Service
Danny S152 has delivered numerous times. He’s always polite, courteous, friendly and very helpful. Will carry on using this service because it works so well.

Reply from CitySprint - Southampton
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