First and last time I order there, staying by MMI. Very poor delivery service, the delivery was supposed to be delivered between 12 noon and 8 pm, 8.45pm we finally reached the company, they could... See more
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Citywide Drinks put an incorrect address on the order and as such the order seems lost. As the card payment went through (billing address was correct), it obviously was not my error. And now they're... See more
Company replied
Update: I have received my parcel on time. It is packaged very securely. Obviously there were concerns with the communication but the company replied to me with what I see to be a reasonable apology... See more
Company replied
Service was amazing ! My order came super fast and was better than I expected.I came from Belgium and hosted a party in London and found this company. They were constantly reassuring and everything ca... See more
Company details
Written by the company
Citywide Drinks Your New Favourite Online Alcohol Shop! Welcome to Citywide Drinks: where you'll find every delicious and high-quality alcoholic drink you desire – whether you need a broad assortment for a party, are looking for an old favourite of yours for a get-together, or want to bulk-buy for a larger event. Aside from offering all the drinks you'd expect in our online shop, we specialize in selling vodka, wine, champagne, and Bailey's, including a wide selection of each. Our team of experts is committed to bringing you top-notch tipples and stellar customer service. Cheers!
Contact info
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London , United Kingdom
- Info@citywidedrinks.com
- citywidedrinks.com
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GREAT CUSTOMER SERVICE
Got my order on time, great customer service.
I will be ordering from here again

Reply from Citywide Drinks
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