Citywide Drinks Reviews 21

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

First and last time I order there, staying by MMI. Very poor delivery service, the delivery was supposed to be delivered between 12 noon and 8 pm, 8.45pm we finally reached the company, they could... See more

Rated 1 out of 5 stars

Citywide Drinks put an incorrect address on the order and as such the order seems lost. As the card payment went through (billing address was correct), it obviously was not my error. And now they're... See more

Company replied

Rated 5 out of 5 stars

Update: I have received my parcel on time. It is packaged very securely. Obviously there were concerns with the communication but the company replied to me with what I see to be a reasonable apology... See more

Company replied

Rated 5 out of 5 stars

Service was amazing ! My order came super fast and was better than I expected.I came from Belgium and hosted a party in London and found this company. They were constantly reassuring and everything ca... See more

Company details

  1. Alcohol Store
  2. Beer Store
  3. Beverage Distributor
  4. Liquor Store
  5. Wine Store

Written by the company

Citywide Drinks Your New Favourite Online Alcohol Shop! Welcome to Citywide Drinks: where you'll find every delicious and high-quality alcoholic drink you desire – whether you need a broad assortment for a party, are looking for an old favourite of yours for a get-together, or want to bulk-buy for a larger event. Aside from offering all the drinks you'd expect in our online shop, we specialize in selling vodka, wine, champagne, and Bailey's, including a wide selection of each. Our team of experts is committed to bringing you top-notch tipples and stellar customer service. Cheers!


Contact info

3.1

Average

TrustScore 3 out of 5

21 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

GREAT CUSTOMER SERVICE

Got my order on time, great customer service.
I will be ordering from here again

August 25, 2023
Unprompted review
Citywide Drinks logo

Reply from Citywide Drinks

Thank you so much for your kind words! We're delighted to hear that you received your order on time and that you were pleased with our customer service.

Your satisfaction is of utmost importance to us, and we're thrilled to know that you plan to order from us again. We look forward to serving you in the future and providing you with the same excellent service and products that you've come to expect from us.

If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We're here to make your shopping experience as smooth as possible.

Thank you for choosing us, and we can't wait to have the privilege of serving you again soon.

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