C&J Marine ,shipped goods to billing address instead of delivery address. But went out it's way to correct the mistake. Well done . Goods arrived next day . As described. Thank you.
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See what reviewers are saying
Fantastic experience dealing with C&J Marine receiving a warm welcome from Sally on reception, Emma the sales manager and finally Dan and Liam the fitters. We are so pleased with the results and the... See more
Treated myself to a higher wind jib sail over the winter and enjoyed making the selection from the Used Sail list. Colin was particularly helpful regarding the sail choice which appeared totally un... See more
It’s been a long time since I have received an above standard customer service. Great company I will be using for all my marine customers. Great products and even better service
Company details
- Sailing Store
- Fabric Product Manufacturer
- Furniture Accessories Supplier
- Furniture Maker
- Garden Furniture Shop
Written by the company
C&J Marine is one of the largest producers of quality marine products, covers and upholstery in the UK. As well as offering a complete service for sailing yachts, power boats and motor boats, we also supply both businesses and private homes with custom-made awnings, blinds, upholstery and other textile products – all manufactured by our dedicated and experienced team at our factory in Chichester, West Sussex. Alongside our manufacturing business we stock and supply hundreds of technical fabrics and hardware ranges, for all manner of applications to both trade and retail customers.
Contact info
Clay Lane, PO19 3JG, Chichester, United Kingdom
- +44(0)1243 785485
- sales@cjmarine.co.uk
- cjmarine.co.uk
4.8
Excellent
297 reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Prompt and excellent service
Prompt and excellent service. Pity that one or 2 other items I would have liked weren't stocked e.g. 1" webbing and stainless D rings. But would definitely use again. And good quality stuff.
March 21, 2023
Reply from C&J Marine Ltd
Thank you so much for your wonderful review! We hope to see you again soon! The C&J Team.
Excellent service
Excellent service, this the third year I have used C&J Marine to clean our gazebo cover.
February 17, 2023
Unprompted review
Reply from C&J Marine Ltd
Thank you so much for a great review! We look forward to seeing you and your gazebo again next time! In the meantime, if there is anything else we can help you with just give us a call! The C&J Team.
Good product and excellent service
March 20, 2023
Unprompted review
Reply from C&J Marine Ltd
Thank you so much for your review, the C&J Team are so glad to be of service to you! Please come back again soon!
Custom tonneau? Of course
Finding a company to make a custom tonneau for a rare classic car is not easy. Very pleased I found C&J Marine. Right from first contact, C&J were great. Fit and finish are simply excellent. Would highly recommend them.
February 23, 2023
Unprompted review
Reply from C&J Marine Ltd
Thank you so much for such a wonderful review! We loved working with you on this very special project and your beautiful car...we will be sure to share your fantastic comments with the whole team! Kind regards C&J.
1st rate service.
March 2, 2023
Reply from C&J Marine Ltd
Thank you so much for taking the time to review our service with such positive feedback. Kind regards C&J.
Very helpful after sales service and…
Very helpful after sales service and prompt response to a fitting query
February 24, 2023
Unprompted review
Reply from C&J Marine Ltd
We are so glad to be of service, and thrilled that you are happy with your new C&J product, thank you for your kind review...The C&J Team!
Simple to otder and efficient service
Simple to order and efficient service. Happy with the item and its quality.
February 6, 2023
Reply from C&J Marine Ltd
Thank you for your kind review, the C&J Team!
Reply from C&J Marine Ltd
Thank you so much for your kind review...the C&J Team!
Quality product
Quality product
Great customer service
Shopping wasn't the fastest but hey ho.
January 3, 2023
Reply from C&J Marine Ltd
Thank you so much for taking the time to share your review. We hope that you will come back in the future if you need anything else! Kind regards C&J.
Quick service and good quality
Quick service and good quality. Dealt with my questions very quickly.
January 25, 2023
Reply from C&J Marine Ltd
Thank you so much for such a positive review! We hope to see you again soon! Kind regards C&J.
Prompt, correct and good
Did exactly what they said on 27/12 whilst most were sipping Christmas ale!
January 4, 2023
Reply from C&J Marine Ltd
Thank you so much! We always put customer service first! ... even before Christmas ale!!! Kind regards C&J.
I was pleasantly surprised when it…
I was pleasantly surprised when it arrived on a sturdy plastic spool. I hope it will work, I have to make a horses coat ( horsey people call them rugs) it was a brand new one and just about all that arrived with her, it's too big.
December 22, 2022
Still not received samples.
December 20, 2022
Reply from C&J Marine Ltd
Good morning Dave,
I am sorry that you have not relieved your samples. Samples are sent with Royal Mail so unfortunately we do not have a tracking system. We have had a few problem with carriage, i can send them out again or shall i refund the samples order for you. C & J Marine
Beautiful cockpit canopy.
The canopy is working really well. It looks beautiful. One small adjustment to be made. Gavin from CJ has been most helpful in ensuring a great customer experience. Thank you.
November 27, 2022
Unprompted review
Reply from C&J Marine Ltd
Good Morning, Thank you for your review and i am sorry that you are not happy with your covers. I have checked our email inbox's and as this is the first time we have been aware on this situation, would you be able to provide some contact details or call the office on 01243 785485. Thank you
My order was not delivered by the PO as…
My order was not delivered by the PO as there was insufficient postage on the packet.
November 9, 2022
Reply from C&J Marine Ltd
I’m extremely sorry that you’ve had this experience – I share your disappointment and fully accept your feedback.
The next time you need something from us, please do let me know directly and I’ll find a way to acknowledge your valued status as a long-term customer.
C&J Marine
Reply from C&J Marine Ltd
We are so pleased you are satisfied with our service! We will ensure your feedback is shared among the team. I hope they helped in choosing a colour. Kind regards, The C&J Team
Reply from C&J Marine Ltd
You are very welcome, thanks for sharing. Kind regards, The C&J Team
Vinyl headlining
Ordered and delivered as per agreed date. Cannot comment on the item as I have not used it yet. Have dealt with C J Marine before and found them very reliable
September 27, 2022
Reply from C&J Marine Ltd
Our Vinyl is one of our fastest selling and most popular products, we hope you will be pleased once you have used it.! Kind regards, The C&J Team
As ordered and prompt delivery.
September 23, 2022
Reply from C&J Marine Ltd
Thank you for your valued feedback! Kind regards, The C&J Team
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