This company is both professional and persistent! They didn't just allow United Airlines to dismiss our claim for pennies - they explained that they are willing to do what is needed to collect what i... See more
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About ClaimFlights – Your Dedicated Passenger Advocate Airlines have lawyers. Now you do too. ClaimFlights isn't just another automated legal tech app. We are your trusted passenger advocate in the fight for your air passenger rights. We help you enforce your rightful compensation of up to €600 under EU Regulation 261/2004 for flight delays, cancellations, overbookings, or missed connections. We sue where others give up. Airlines often reject legitimate claims, citing "extraordinary circumstances" such as bad weather or technical defects. While other portals often give up or accept cheap vouchers to avoid legal costs, we fight for you. We use our own historical flight databases, advanced weather analysis, and aircraft tracking (ADS-B) to systematically refute airlines' false excuses in court. We are the specialists for difficult cases – even with stubborn low-cost carriers. Keep more of your money: Radical transparency: Many competitors advertise standard fees but hide massive court fees in the fine print, which can cost you up to 50% of your compensation if a case goes to court. ClaimFlights is your price-performance champion. We focus on radical transparency: Fair flat-rate commission (approx. 25%): With us, there are absolutely no hidden court fees, even if we have to sue the airline. Maximum net payout: You keep up to approximately 75% of your money – often €150 to €300 more than with our biggest competitors. 100% no win, no cost: You bear zero financial risk. If we go to court and lose, we cover all legal and court costs. 2 minutes of effort for you. We take care of the rest. Submit your documents once in just 2 minutes. Our cross-border legal team handles all the paperwork – from the initial letter to the airline to the courtroom. You'll never be left in the dark: We guarantee regular status updates on your case. (Forgot your flight number? No problem, our system will find it for you.) Certified security from Germany. Unlike opaque international intermediaries, Claim Flights GmbH is a registered German legal services provider. We guarantee strict GDPR compliance: Your sensitive passport and booking data are safe with us. We are available for our customers regarding flight delay compensation: Central Hotline: +49 (0)228 9293 9029, weekdays from 8 a.m. to 8 p.m.
Contact info
PO 35, D-78263, Buesingen, Germany
- +44 (0)20 3318 4866
- uk@claimflights.freshdesk.com
- claimflights.com
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Very pleased!
Agnieszka Fanslau was very helpful, attentive, and professional. She eased the unfortunate experience with United airlines at a time when my family and I were emotionally and physically drained. It was nice to have someone battle the airline for us since we were getting nowhere with them. Agnieszka Fanslau, thank you so much for your help. It was not about the money, I was about holding the airline accountable for the unjust treatment of their customers.
Very professional and efficient in…
Very professional and efficient in dealing with a compensation claim from an air India flight which was delayed for over 8 hours. They took our case on when many other companies had declined due to previous difficulties from making a successful claim from this particular airline.
This company managed successfully to claim and compensate us a substantial amount without any difficulty at all. Once the claim was submitted, we only heard back from them again to let us know our claim was successful and that they needed our bank details to credit our account!
Highly recommend this company to anyone!
Great service provided
Great service provided
I was unable to contact the relevant department at the airline myself but claim flights did it for me and secured my compensation for me
We tried to claim directly with the…
We tried to claim directly with the operator but they didn’t admit anything until we contacted Claimflights. Believe it or not the operator didn’t admit anything to them as well until we sent proof. People, save evidence and contact Claimflights, it’s a commission involved but it’s 100% going to solve your problems. Thank you again.
Great Service!!!
Helpful situation
Agnieszka Fanslau a very experienced Legal Expert that really helped me with my case promptly.
All was great!
All was great! My issue was processed pretty fast and with a positive result. Communication was great!
Thank you again, Agnieszka Fanslau!
I can fully recommend ClaimFlights as a…
I can fully recommend ClaimFlights as a law firm dealing with compensation for delayed flights. Excellent communication with the office, very quick response time, nice and well-prepared people.
Highly professional and efficient
Our case was handled by Agnieszka Fanslau, very efficient and professional. Claim submission was very clear and transparent, we were contacted short after, and received our compensation within two months. Thank you, Claim Flights and Agnieszka, for amazing job and support.
great service worth paying for
My wife and I endured a 7 hour delay at the start of holiday to France. Easyjet to their credit accepted responsibility and did not seek to pass the blame to air traffic control. The pilot advised us to go the EJ webiste and download a form which we could use to claim compensation. However this turned out to be a form for claiming actual expenses relating to the delay and nothing compensating for the delay itself - in line with EU regs. So I contacted Claim Flights and Agnieszka Fanslau took everything under her wing, warning us that it could take 3 months to get the 500 euros we were entitled to. She was true to her word, highly professional and had great communication. The money less commission duly was received in our account. I was happy to pay for this service and avoid fighting with the airline and having to chase up, I would recommend Claim Flights without hesitation.
Straightforward refund in a reasonable time
Angieszka handled the claim for refund on a delayed flight very professionally, asked for a few details and documents and once I sent those, she submitted the claim and said now we wait for a bit. So after maybe two months, we received the compensation and very quickly it was in my account. Couldn't recommend higher!
Smooth and open process
The whole process was very smooth. Took a few months (June 20 - August 28) because Iberia is apparently one of the more difficult airlines. However, Agnieszka Fanslau (Claim Flights) updated me at every stage until they finally requested the details to make the deposit into my account (minus the agreed charge for their services). The charge was worth it - I have already recommended Claim Flights to one other person.
I was sceptical at first, but 100% from me!
I was sceptical at first, but after reading some reviews and reaching out to the company I decided to hand them my case which involved a delayed landing and so a missed connection flight resulting in me and my family having to stay overnight, unexpectedly, in Frankfurt. I have to say they delivered 100% as promised. Agnieszka Fanslau is excellent - she knows her stuff and she nailed it.
Fast and competent feedback
Fast and competent feedback. Very effective.
Responsiveness and accurate information.
Extreemly good contact with Agnieszka…
Extreemly good contact with Agnieszka Fensalu, very helpfull, responsive.
Agneska is very profesional
Agneska is very profesional, very good quality of the service.
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