Claims Assist – Insurance Loss Assessors Reviews 6

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Loss Adjuster
  2. Building Consultant
  3. Financial Consultant
  4. Home Insurance Agency
  5. Quantity Surveyor

Written by the company

Claims Assist – Insurance Loss Assessors | Nationwide Property Claim Experts Claims Assist – Insurance Loss Assessors is a leading professional firm providing expert representation for home owners throughout Ireland. We specialise in managing complex property damage insurance claims, ensuring our clients receive the maximum settlement they are entitled to under their policy terms. As an established practice, Claims Assist is Regulated by the Central Bank of Ireland and we are proud members of the Insurance Institute of Ireland, reflecting our commitment to technical excellence. To provide rapid, on-site damage assessments across the 26 counties, we operate through three dedicated regional infrastructure hubs. This allows us to provide a personal, face-to-face service in Ireland's most populated regions: Leinster & Midlands Claims Hub: Providing expert loss assessing in Dublin, Kildare, Meath, Wicklow, Offaly, Westmeath, and Laois. Munster & Mid-West Claims Hub: Serving homeowners in Cork, Kerry, Limerick, Clare, and Tipperary. Connacht & Western Claims Hub: Delivering local expertise to Galway, Mayo, Roscommon, and Sligo. Our team specializes in high-stakes claims resulting from fire, flood, smoke, water damage, and storm impact. At Claims Assist, we do not work for insurance companies—we work exclusively for you. From the initial technical damage assessment to the final negotiations with the insurance company's loss adjuster, we provide an end-to-end service designed to secure the best possible outcome. By engaging Claims Assist, you are choosing a firm defined by integrity, technical proficiency, and a relentless commitment to client advocacy. For more information or to speak with a representative in your region, visit claims-assist.ie.


Contact info

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Take the stress away.

We cannot thank Claims Assist Galway enough for the support we received following an electric shower fire that caused extensive fire and smoke damage to our upstairs. From the very beginning, John was outstanding—professional, knowledgeable, and incredibly reassuring during what was a traumatic and stressful time. He guided us step by step, clearly explaining what needed to be done and helping us begin the process of putting our home back together.

John took full responsibility for dealing with the insurance company, which lifted a huge burden off our shoulders and allowed us to focus on our family. Claims Assist truly made what could have been an overwhelming experience much easier to cope with.

Thankfully, our home is now almost back to how it was, and we are so grateful for the role Claims Assist played in that journey. We would highly recommend them to anyone in need of expert, compassionate support.

December 19, 2025
Unprompted review
Claims Assist – Insurance Loss Assessors logo

Reply from Claims Assist – Insurance Loss Assessors

Thank you for the great feedback Adrian! We know how devastating fire and smoke damage can be, and we're glad John could take the lead on your home insurance claim. Providing this level of support across Galway and nationwide is our priority, and we’re delighted your house is almost fully restored.

Rated 5 out of 5 stars

John was our Insurence Assessor

John was our Insurence Assessor, From start to finish John was so helpful and informative. I would highly recommend Claims Assist to deal with any issues going forward. Very professional insurance assessors.

January 13, 2026
Unprompted review
Claims Assist – Insurance Loss Assessors logo

Reply from Claims Assist – Insurance Loss Assessors

Thank you Philip for the 5-star recommendation! We are delighted to hear that John provided the helpful and informative service we strive for at Claims Assist Loss Assessors. Dealing with any home insurance claim can be a challenge, so we're glad our team of professional insurance assessors could make the process seamless for you. We appreciate you choosing us!

Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with John our insurance assessor. From the first phone call he was professional, approachable and clearly knowledgeable about the process. He took the time to explain each step in detail which made a stressful situation much easier to manage. We had a water leak under out kitchen sink which flooded out floors. John’s assessment was thorough and he demonstrated a strong attention to detail. Communication was excellent throughout and he kept me informed and responded to any questions. I felt my claim was handled honestly and with care. I would highly recommend John’s services to anyone looking for a reliable and professional insurance assessor.

January 19, 2026
Unprompted review
Claims Assist – Insurance Loss Assessors logo

Reply from Claims Assist – Insurance Loss Assessors

Thank you so much for the kind words Emma! We are thrilled to hear that John provided the professional support you needed during your water leak claim. At Claims Assist Loss Assessors, we pride ourselves on making the insurance assessment process as stress-free as possible for our clients. We’ll be sure to pass your thanks along to John!

Rated 5 out of 5 stars

Expert help from claims assist loss assessors – Highly recommended

I can highly recommend Claims Assist in Galway. They handled my home insurance claim from start to finish with total professionalism. I was worried about the extent of water damage in my house after an underfloor leak but Claims Assist's expertise made the entire process stress free. I was very satisfied with the settlement I received

April 10, 2026
Unprompted review
Claims Assist – Insurance Loss Assessors logo

Reply from Claims Assist – Insurance Loss Assessors

Thank you for the recommendation! We’re very glad we could help manage your water damage insurance claim and take the stress out of the process. Providing expert loss assessing services in Galway is what we do best, and we are pleased you were happy with the final claim settlement. Best regards, Claims Assist Loss Assessors

Rated 5 out of 5 stars

We recently had an urgent kitchen water…

We recently had an urgent kitchen water leak in Tipperary and contacted Claims Assist and dealt with John, the whole process was amazing, John was quick, efficient, highly professional and handled everything from start to finish, we were extremely satisfied with the end result and with John's overall excellent service, his opinion and expert advice, we would highly recommend!

March 9, 2026
Claims Assist – Insurance Loss Assessors logo

Reply from Claims Assist – Insurance Loss Assessors

Hi Pia, thank you so much for the 5-star review! We are delighted to hear that John provided such excellent service during your kitchen water leak in Tipperary.

Dealing with an urgent insurance claim can be incredibly stressful, so our goal at Claims Assist is always to make the process as quick and efficient as possible. John is a key part of our team of professional loss assessors, and he’ll be thrilled to hear your kind words about his expert advice and handling of your claim from start to finish.

If you or anyone else in County Tipperary needs assistance with property damage or insurance negotiations, we are always here to help. Thanks again for the high recommendation!"

Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Claims Assist after a burst pipe caused significant water damage in my home. From the very beginning, their team was professional, responsive, and incredibly helpful during what was a stressful situation.

They guided me through the entire insurance claims process step by step, explaining everything clearly and making sure I understood my options. Their assessor John, was very thorough when inspecting the damage and ensured that nothing was overlooked. What really stood out was how proactive they were in dealing with the insurance company on my behalf, which saved me a lot of time and hassle.

Thanks to their expertise, the claim was handled efficiently and the outcome was far better than I expected. I genuinely felt that they were advocating for me and making sure I received a fair settlement.

I would highly recommend Claims Assist to anyone dealing with property damage or navigating an insurance claim. Their professionalism, knowledge, and support made a difficult situation much easier to manage.

March 9, 2026
Claims Assist – Insurance Loss Assessors logo

Reply from Claims Assist – Insurance Loss Assessors

Hi Michael,

Thank you so much for the fantastic review! We are delighted to hear that our team—especially John—was able to provide the support and expertise you needed after your burst pipe incident.

At Claims Assist, our goal is to alleviate the stress of the insurance claims process for our clients, so knowing that we successfully advocated for a fair settlement for your water damage claim means the world to us. We truly appreciate you recommending our property damage insurance services to others. We are always here to help.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look