We have had excellent care when need Stationery from Clares Office Supplies. Simon is very professional, helpful and fast in finding you exactly what you need. Instead of trawling through catalogues... See more
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Customer service is excellent but packaging is terrible. Totally excessive use of "plastic rope" and sellotape, totally unnecessary. Have brought it up several times before. In a day and age where we... See more
A very quick efficient service. Ordered online, delivered quickly and on time.
Cannot fault this company. Delivery super-fast. If an item is out of stock we are kept updated on delivery. Any queries via email are responded to within an hour!!
Company details
Information provided by various external sources
Clares is the largest independent supplier of business services in the UK, providing a ‘one stop shop’ solution. We have partnered our business with one of the most efficient supply chains in the U.K. This is designed to take the cost out, enhance purchase price and provide a national storage and distribution facility.
Contact info
Unit D1, Discovery, Voyager Park, Portfield Road, PO3 5FN, Portsmouth, United Kingdom
- 023 9262 3000
- sales@clares.co.uk
- clares.co.uk
4.5
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service & prompt delivery as…
Great service & prompt delivery as always
December 4, 2019
Unprompted review
I find your service amongst the best…
I find your service amongst the best from the customer service on the phone, quick delivery of merchandise to extremely polite & friendly delivery person. Kudos to you all. Kindest Regards.
November 29, 2019
Unprompted review
So easy to order
So easy to order, absolutely brilliant customer service and deliveries are there first thing the next day. Cannot fault them.
November 28, 2019
Unprompted review
WELL DONE ALL!
VERY GOOD SERVICE AT ALL TIMES. ORDERS RECEIVED WITHIN 2 DAYS (UNLESS OUT OF STOCK WHICH IS RARE).
WELL DONE All!
November 28, 2019
Unprompted review
Always a first class experience
Always a first class experience. The staff are pleasant, polite and very helpful. Orders are dealth with efficiently and a very quick turnaround.
Overall an excellent service. Thank you
Helen Grimes
Head of Admin
November 27, 2019
Unprompted review
Pleased really fast and efficient
November 27, 2019
Unprompted review
Prompt Service
November 27, 2019
Unprompted review
Great service
Great service, majority of order arrived earlier than anticipated. Bonus!
November 26, 2019
Unprompted review
Authorisation Process
The authorisation process is simple, the most difficult part is remembering your password.
November 25, 2019
Unprompted review
they are always so helpful and m…
they are always so helpful and m nothing seems to be to much troble for them
November 23, 2019
Unprompted review
Because Clares have not yet updated the…
Because Clares have not yet updated the delivery address as requested a few times, the UPS delivery brought our A4 paper to the Clinic downstairs and because they could not bring it upstairs it was returned !!!!!!
Please update the system as requested.
Thanks
November 22, 2019
Unprompted review
Reply from Clares Office Supplies
Hi Alice,
Thank you for taking the time to provide feedback for Clares. Firstly, I'd like to apologise regarding the delivery issues. Unfortunately, UPS are not able to do table top deliveries, I will contact you directly to see if we can arrange an alternative delivery schedule.
Kindest Regards
Clares
Advanced Support
Always prompt service
November 21, 2019
Unprompted review
Delivery
Delivery
Delivery was better this time when you used UPS - delivered the next day - which is what we were used to.
Thank you.
November 21, 2019
Unprompted review
Helpful staff and excellent service
Helpful staff and excellent service. Quick delivery of parcels and notifications are helpful also.
November 21, 2019
Unprompted review
Good overall
Fast and efficient delivery however few items a little overpriced.
November 21, 2019
Unprompted review
Always reliable and punctual with…
Always reliable and punctual with deliveries.
November 20, 2019
Unprompted review
Staff over the phone are nice and…
Staff over the phone are nice and helpful and delivery is the next day.
Just what you need.
November 20, 2019
Unprompted review
never had any issues
November 19, 2019
Unprompted review
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