We have had excellent care when need Stationery from Clares Office Supplies. Simon is very professional, helpful and fast in finding you exactly what you need. Instead of trawling through catalogues... See more
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Customer service is excellent but packaging is terrible. Totally excessive use of "plastic rope" and sellotape, totally unnecessary. Have brought it up several times before. In a day and age where we... See more
A very quick efficient service. Ordered online, delivered quickly and on time.
Cannot fault this company. Delivery super-fast. If an item is out of stock we are kept updated on delivery. Any queries via email are responded to within an hour!!
Company details
Information provided by various external sources
Clares is the largest independent supplier of business services in the UK, providing a ‘one stop shop’ solution. We have partnered our business with one of the most efficient supply chains in the U.K. This is designed to take the cost out, enhance purchase price and provide a national storage and distribution facility.
Contact info
Unit D1, Discovery, Voyager Park, Portfield Road, PO3 5FN, Portsmouth, United Kingdom
- 023 9262 3000
- sales@clares.co.uk
- clares.co.uk
4.5
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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ordering and delivery is fine but we…
ordering and delivery is fine but we have issues when trying to return any items
November 11, 2019
Unprompted review
Reply from Clares Office Supplies
Hi Elaine,
Thank you for taking the time to leave a review. I'm sorry to hear you're having some difficulty with your return(s). Please contact our Customer Services team at sales@clares.co.uk or on 023 92 623000 with your returns request and we will process this and send you a returns confirmation, as long as this is reported within five working days of receiving the order and you still have the original packaging.
Many Thanks
Clares
good service
good service, I just wish there were more options sometimes, I know this is down to the trust though
November 11, 2019
Unprompted review
good service but limited for NHS
November 11, 2019
Unprompted review
First class service
Excellent service and speedy delivery every time
November 11, 2019
Unprompted review
excellent service every time
November 10, 2019
Unprompted review
Always get excellent service from…
Always get excellent service from Clare's.
Thank you
November 8, 2019
Unprompted review
Choices of products are low but the service is always very good
The service is always very good, quick deliveries etc. but I will say that there doesn't seem to be as much choice for things anymore, e.g. plastic wallets are different from what I used to order, there are no options for different makes etc., the ones we have now rip very easily, the punched holes break very quickly, the quality is not very good. Not much choice for staplers or hold punchers etc. Skinny/bullet point tipped white board pens are not always very skinny when writing. So stock choices I'm not particularly pleased with but the service is always great.
November 8, 2019
Unprompted review
Reply from Clares Office Supplies
Hi Rachel,
Thank you for taking the time to leave a review.
We're sorry to hear of your disappointment regarding the product ranges available to you. Hi can however confirm that this is due to the limits required by your organisation.
Should you ever need a hand finding anything or wanting a quote for something you cannot locate, don't hesitate to get in touch with our sales and customer service team via email (sales@clares.co.uk) or telephone (02392 623000).
Many Thanks,
Matt.
Advance Support Team.
Prompt service
November 8, 2019
Unprompted review
Very good service
I placed my order on the website, which was very easy to do. My order then arrived a couple of days later. I am very pleased with the service.
November 7, 2019
Unprompted review
You can't do better than James Hardinge at Brighton
Used George Rose (Clare's) for years since James was a spotty boy. He is now my favourite salesperson - always sending great deals our way at great prices. A good selection of stuff and if they don't list it he'll see if he can get hold of it. Great service, great banter and no pressure.
November 7, 2019
Unprompted review
Good service
November 7, 2019
Unprompted review
Excellent & speedy service
November 7, 2019
Unprompted review
Easy to use website and prompt delivery
November 7, 2019
Unprompted review
Overall Good service
November 6, 2019
Unprompted review
very good service
November 6, 2019
Unprompted review
Excellent Service always provided
The website is bright, colourful & easy to use. If an item is too expensive or not quite what I want it offers a 'more items like this' tab which I think is a great idea saving time on searches. Orders are confirmed, processed and usually delivered within 24 hours. If there's a delay on an item Clare's informs me by e-mail with a potential date for delivery. Goods always arrive in good order as parcelled correctly plus they don't send a small item in a huge box wasting cardboard. Sometimes I cannot find what I want on the website search so I browse through the Catalogue which you can request on the main page - this is because I don't always know the technical name for the items. I have contacted Customer Services in the past and you always get a friendly, professional and swift response so my experience has always been first class.
November 6, 2019
Unprompted review
Good respond.
always quick respond for getting orders through .
Thanks again for your help.
Ellen Conroy.
November 6, 2019
Unprompted review
Excellent staff and service always…
Excellent staff and service always polite and very helpful
November 5, 2019
Unprompted review
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