CLARINE Reviews 612

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 405 reviews, reviewers had a great experience with this company. Customers are consistently impressed with the high quality and elegant design of the products, often noting that the watches look and feel more expensive than their actual price. Many appreciate the excellent value, especially when taking advantage of promotional deals, and find the ordering process smooth. Reviewers also frequently mention the inclusion of band adjusting tools, which adds to the personalization and convenience of their purchase. However, some people mentioned issues with delivery times, with some orders taking several weeks to arrive, and others experienced problems with missing items or incorrect quantities in their orders. A few customers were dissatisfied with the product not matching the website's description, citing differences in appearance, quality, or even receiving watches from a different brand than advertised.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the watches as wonderful, elegant,... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the products as wonderful,... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the purchase process... See more

Price

Reviewers highlight ambiguous aspects of price, with many finding the watches affordable and offering... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising fast delivery, quick shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a few watches during one of Clarine’s promotional deals. The watch that came was lovely, just as described. Gorgeous, great quality and perfect finishing touch on any outfit. I did have... See more

Rated 5 out of 5 stars

These watches and jewelry s super high quality, well -crafted , and a perfect gift for anyone. Classy and elegant, I love my watches!!! Bought 4 ! These watches are designed to detail, and the finish... See more

Rated 5 out of 5 stars

I recently bought this affordable watch with a buy 1 take 1 deal, and I’m really impressed! The quality far exceeded my expectations for the price — the design looks stylish, the build feels solid, a... See more

Rated 5 out of 5 stars

Love! Love! Love these watches! Unbelievable high quality for less than what I would think if I saw these on someone else! The style and ease of operation… even sending a device to make these watches... See more


Company details

  1. Watch Manufacturer

Written by the company

For the one who has always trusted her own eye. Who knows what she likes, how she wants to feel, and exactly what kind of impression she wants to leave.


Contact info

4.1

Great

TrustScore 4 out of 5

612 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 5% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 4 out of 5 stars

Good quality and looks amazing.

I received the watch and i like it so much., it has a clarine brand inside and very good quality and it arrived just a couple of days from my order time. Good to use and i will wear it daily.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer support

Fantastic customer support, even when my package went missing.. they offered to resend a new one without any worry. I am very pleased with the service of this team.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

I bought 2 watches and love them!

I bought 2 watches, one gold with white face and the other silver with green face and I am so happy with them. They look so good on the wrist, the right size to read the time and it comes with an adjustment tool to remove links if needed. I got a compliment on the green face watch and now I have a watch to suit all outfits!

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a Clarine watch after seeing…

I ordered a Clarine watch after seeing their wonderful offer of buy one get one free. Sadly I forgot to tick a box to get the free one. So I contacted Clarins to ask if I should have a free one as per their advert. They immediately replied yes! And arranged to have the second free watch sent to me. How fabulous to get such a fast and positive response from Clarins, I was so pleased with their understanding and generosity.

March 16, 2026
Unprompted review
Rated 4 out of 5 stars

I needed a replacement with one of my…

I needed a replacement with one of my watches and the help that I received was amazing. Though in the beginning it was quiet for days but eventually when a member got back to me, their responses were consecutive and I am happy about my replacement.

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

I love The watch

I love The watch! It is very pretty and looks very classy. Very good quality watch for the price especially.
Delivery was right on time.

March 10, 2026
Unprompted review
Rated 1 out of 5 stars

Not true to their word

Not true to their word. Their BOGOF is a scam. I bought two watches for the price of one using their BOGOF promo but I got one watch and the tool adjuster instead of two watches. I emailed them twice and never received any response. Not buying from them again

February 21, 2026
Unprompted review
Rated 2 out of 5 stars

Poor service and quality

Purchased 2 for 1 deal. They only sent the one watch. I emailed them multiple times with no response. The watch itself if very light and material tacky. I understand its not a designer watch but ive seen watches at target that are better quality for less than half the price. I gave it 2 stars because it looks nice and tells the time but very disappointed in the quality and service.

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

Not happy

Not happy, very disappointed.
Bought the watch for my daughter's birthday And when she started to use it she noticed a defect. 2arms, minute & hour, are catching At one another and the watch stops. There's no way to return and I regret spending £40 on the defective watch. DO NOT BUY IT

March 1, 2026
Unprompted review

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