i recieved perfect service from isabelle rowland at bath store she was not only very fast she was also very nice and talkative yet proffesional.
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Came in to Bath store to have my 6 year old daughters shoe schools sorted. Cheyanne was fantastic. My daughter is autistic so very sensitive to textures. Refused to wear the little pop socks. Cheyanne... See more
We visited today to get both our children's feet measured, upon finding both needed new Freya was lovely spending time getting the right shoes for both of them, our daughter loved it as she describe... See more
We were welcomed to the store and given a specific place to go. Caitlin arrived promptly and measured my daughter’s feet. Rather than waste time bringing shoes out one by one, Caitlin showed us what... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
10 Union Street, BA1 1RR, Bath, Somerset, United Kingdom
- 01225462632
Replied to 98% of negative reviews
Typically replies within 48 hours
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We were very impressed with our visit…
We were very impressed with our visit to Clarks in Bath this morning.We had come to buy school shoes, and it was very busy but the shop had a very good system in place and the young man who served us , Ted, was very
friendly and helpful.He was very thorough and knowledgeable and gave exceptional service .
We were greeted and quickly served by…
We were greeted and quickly served by Louise in your Bath store. Louise was polite, confident and very helpful. We purchased some shoes for my son for his final year in sixth form-( only feels like a moment ago we were buying his first pair of school shoes from Clarks).
She explained how to keep them looking good with various products, which was very helpful.
Ted was kind attentive and friendly
Ted was kind attentive and friendly
New school shoes
My twin Boys were seen today by Isla in the Bath store for their new school shoes, she was brilliant! Really good with the boys and knew her stuff. Will definitely be back
Great service from Ted today
Great service from Ted today. Very patient, knowledgeable and helpful. Thanks
School shoes
Had our children’s feet measured at the Bath store today by Toby - very prompt at appointment time and professional service. Found a great pair of school shoes! Thank you.
Went in to get the dreaded school…
Went in to get the dreaded school shoes. Shop was well organised and stocked. We were helped by Ted a very efficient and friendly young man.
Ted was absolutely super with my kids
Ted was absolutely super with my kids. So polite, helpful, friendly and efficient! Thanks for making shoe shopping easier!
Elinor at Bath branch was fabulous…
Elinor at Bath branch was fabulous today. Really helpful and cheerful and friendly. Made my daughter really comfortable with the whole experience. Very satisfied customers. Thanks Elinor!
Sam was really great measuring my…
Sam was really great measuring my daughter's feet and helping sort some new shoes for her. A really good experience!
Great BTS experience
Alis was wonderful! So helpful, knowledgeable and friendly when buying my kids shoes. She is an asset to Clarks. Thanks for all your help Alis.
Excellent customer care at Clarks in Bath
Very helpful customer service !
Weve just had a very positive experience in the Bath Clarks shop, getting two pairs of shoes for my husband ! Louise was SO helpful, nothing was too much trouble ! Well done Louise ! A very refreshing experience !
Do recommend
The sales assistant Louise was very professional and helpful when I bought some shoes as well as recommending a wax product for extending their life usage. Pleasant experience, would recommend
Very helpful Sales Assistant Ted had a…
Very helpful Sales Assistant Ted had a great knowledge of fitting and shoes are great! Thanks for your help :)
Great kid skills
Alis was fantastic and made the whole fitting experience quick and fun for my 13 year old.
Excellent Service
Thank you for your excellent fitting service today. We were served by Toby, who was absolutely brilliant with my two lively boys! He was patient and helpful and clearly wanted us to get the right shoes. I appreciate all his help!
Excellent service from Isla in the…
Excellent service from Isla in the children's department, Bath
Went to the Clarks shop in Bath to have…
Went to the Clarks shop in Bath to have my sons feet measured and to look at school shoes. Toby was so helpful and patient with my son who has autism. He made the trip so much easier and enjoyable for us both! Will definitely be returning.
Madi was really nice :)
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