I visit to Clark today at blackburn. There is gentelman name calld daniel i hope have right name, was super good service and very helpfull for finding me right shoe as I have issue with my plantar... See more
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Thank you so much Jane and Mo ! You could not have been any more helpful or patient! Jane was very well informed and understanding with all my foot issues, i was made to feel comfortable and wel... See more
Daniel in the shop in Blackburn Mall was so helpful and patient with my son who changed his mind multiple times about what he wanted to try on. He also engaged well with my daughter who can talk the h... See more
What a marvel Jane is at the Blackburn store! She accepted a return of a used pair of sandals (less than by a month old), when the Velcro had failed. She searched for wide fitting sandals size 8 & su... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
31 Lord Street Mall, BB1 7NQ, Blackburn, Lancashire, United Kingdom
- 01254674646
4.8
Excellent
184 reviews
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This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Amelia at Clarks in Blackburn gave…
Amelia at Clarks in Blackburn gave excellent customer service and made our experience very pleasant. Thank you!
September 2, 2025
Unprompted review
Sara was brilliant with my daughter for…
Sara was brilliant with my daughter for her high school shoes. Very patient and kind. Thank you
September 2, 2025
Unprompted review
Rida at the Blackburn store
Rida at the Blackburn store was so lovely and helpful!
September 1, 2025
Unprompted review
Fast efficient service made even better…
Fast efficient service made even better with the patience and care of Amelia.
August 31, 2025
Unprompted review
Such Beautiful crafted Children s shoes…
Such Beautiful crafted Children s shoes .Comfort.Quality Leather School Shoes and Beautiful design on Bouncers. We Always buy Clarks a name that is a household name that delivers everytime on Quality
August 17, 2025
Great service!
I’d made an appointment ahead of time with it being the summer hols, got there a little early and we were able to be seen immediately.
Sawera was fantastic with my daughter, engaging with her really nicely, and absolutely made my daughter’s day by finding the dream school shoes!
August 27, 2025
Unprompted review
Thank you Amelia for being extremely…
Thank you Amelia for being extremely helpful today! We were able to get the school shoes that we wanted and she provided excellent customer service ⭐️⭐️⭐️⭐️⭐️
August 25, 2025
Unprompted review
Judy was lovely and helpful getting…
Judy was lovely and helpful getting school shoes for my son after tears and upset in other shoe shops. She had him measured and shoes to fit, and most importantly a smile on his face! Thankyou Judy!
August 24, 2025
Unprompted review
Judi was very helpful in getting first…
Judi was very helpful in getting first shoes.
August 23, 2025
Unprompted review
Was served by Amelia for two kids…
Was served by Amelia for two kids school shoes she was so lovely from start to finish was very patient and very helpful
August 23, 2025
Unprompted review
We visited the Blackburn store today…
We visited the Blackburn store today and we dealt with Heena.
She was amazing and very patient with us, my two are very fussy.
Excellent service and shoes.
August 19, 2025
Unprompted review
Excellent friendly service from Amelia…
Excellent friendly service from Amelia today for school shoes for 2 children. Very patient and listened to their preferences.
Something to note though, the website had allowed me to book a fitting at 9am then we found the shop didn't open until 9.30 when we arrived.
August 19, 2025
Unprompted review
Heena was excellent today
Heena was excellent today, really helpful and kind with our kids
August 18, 2025
Unprompted review
Prompt and polite service
Prompt and polite service, served by Waseela at Blackburn town centre Clarks. Highly recommended.
August 16, 2025
Unprompted review
Excellent service from Was.
Excellent and professional service from Was at the Blackburn store! She was friendly and so lovely with my children! Thanks so much Was!
August 16, 2025
Unprompted review
Suwera was extremely friendly and…
Suwera was extremely friendly and helpful. She measured my son and helped us find the perfect shoes too!
August 16, 2025
Unprompted review
Excellent service Thank you Mohammed!
We went to the Blackburn store for school shoes for our children. Mohammed served us and the service was exceptional. He was polite, professional and very efficient. The only downside being that he’s a City fan! But genuinely impressive service.
August 16, 2025
Unprompted review
Amelia was great at helping select…
Amelia was great at helping select school shoes ans pumps for my daughter. She went through the care kit and tried different shoes with different styles.
August 16, 2025
Unprompted review
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