Clarks - Crown Point Reviews 117

TrustScore 5 out of 5

4.9

Unit 20 Crown Point North, M34 3LF Denton, Greater Manchester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We took our Son in for his first shoe fitting, we were seen to by Ummayyah who was amazing, she was really good with our Son and efficent so he wasnt sat still too long while his feet were being measu... See more

Rated 5 out of 5 stars

I visited the Denton store with my 3 year old little girl who needed some new shoes for nursery, we were served by Harriet and she was fabulous, she was so patient and attentive, she made my little gi... See more

Rated 3 out of 5 stars

I ordered shoes on line and they said delivery Tuesday. I phoned Wednesday afternoon and was told delivery dates are only a guide. I asked the person to check and she said they were there, I let her... See more

Company replied

Rated 5 out of 5 stars

Carol measured my 4 year old for his first school shoes and my almost 2 year old for his first proper pair of shoes. Carol made both my boys feel comfortable with her warm and patient approach whilst... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • Unit 20 Crown Point North, M34 3LF, Denton, Greater Manchester, United Kingdom

  • 01613363978

4.9

Excellent

TrustScore 5 out of 5

117 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Olivia was absolutely fantastic…

Olivia was absolutely fantastic throughout our visit. Very patient and gentle with my toddler. Helped to choose the right footwear and made sure they fitted correctly. My daughter loves her new shoes.

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Patient staff

Gill was great measuring my daughter’s feet and finding her the correct school shoes for wider feet (not easy dealing with a pre-teen!)

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service as always from Clarks @ Crown Point North. We were served by 2 exceptional sales assistants, first Grace and then Lily. They couldn't have been more helpful and kind to our children and made the experience so simple and straight forward.

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Naomi is amazing!!!

We got our babies 1st walking shoes from here today and everything was great but our experience went above and beyond because of Naomi.
We travelled from Madrid to visit family and she spoke to us in Spanish and English which felt very familiar to us.
Thankyou so much Naomi!!

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

I came in with my autistic son to buy his school shoes and new shoes for the autumn. Carol was so helpful and understanding and helped to put my son at ease. He enjoyed what could otherwise be quite a stressful trip and we got two lovely pairs of shoes.

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

I have always struggled to find PE pumps for my son that do not fall off his feet. I nipped into Clarks today and was greeted by Lily who was brilliant with my 7 year old son, she measured his feet and the first pair were perfect! Great product which I think will last and brilliant service. Thank you Lily! :)

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great help!

Debra was very helpful, friendly and full of good advice on shoes for a wedding. Nothing was a hassle and service with a smile.

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

Very friendly staff

Very friendly staff. Meleeha was training Harriet at the Denton store and she was very kind, patient and obviously knew what she was doing. Harriet did a fabulous job. Straight in, seen to, shoes found, job done. Thank you

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Naomi from the Denton branch today was simply AMAZING! She was so good with my little girl choosing her first school shoes. Bringing different sizes and showing us all the offers you had! We will 100% go back to Denton due to her amazing service!!

August 10, 2024
Unprompted review

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