Clarks - Crown Point Reviews 117

TrustScore 5 out of 5

4.9

Unit 20 Crown Point North, M34 3LF Denton, Greater Manchester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We took our Son in for his first shoe fitting, we were seen to by Ummayyah who was amazing, she was really good with our Son and efficent so he wasnt sat still too long while his feet were being measu... See more

Rated 5 out of 5 stars

I visited the Denton store with my 3 year old little girl who needed some new shoes for nursery, we were served by Harriet and she was fabulous, she was so patient and attentive, she made my little gi... See more

Rated 3 out of 5 stars

I ordered shoes on line and they said delivery Tuesday. I phoned Wednesday afternoon and was told delivery dates are only a guide. I asked the person to check and she said they were there, I let her... See more

Company replied

Rated 5 out of 5 stars

Carol measured my 4 year old for his first school shoes and my almost 2 year old for his first proper pair of shoes. Carol made both my boys feel comfortable with her warm and patient approach whilst... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • Unit 20 Crown Point North, M34 3LF, Denton, Greater Manchester, United Kingdom

  • 01613363978

4.9

Excellent

TrustScore 5 out of 5

117 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Naomi was brilliant today

Naomi was brilliant today! My 4 year old girl was very shy but Naomi managed to coax her out of her shell to get her feet measured and we left with new school shoes and new trainers. Naomi couldn't have been more apologetic about our wait but anyone could see all the staff were extremely busy so I had no issue with this. In a word OUTSTANDING

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. No sitting around waiting for sizes to try. Debra at Denton store was experienced and knew the products

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from the staff at Clarks (Denton).
I was helped by Naomi - a lady currently being trained and she went above and beyond to measure my girls feet, help find the perfect school shoes and insoles. Really pleased with our purchase.

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

The assistant was amazing

The assistant, Debra, was very patient and kind to our son who has Down syndrome.
She allowed him extra processing time when she asked him anything and used basic sign language, she also spoke directly to him instead of us his parents.

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Podiatry

What a fabulous, calm and attentive lady. I didn't at any point feel as though I was demanding ( which I was lol ). Debra was a perfect shop assistant.

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Gill demonstrated exceptional…

Gill demonstrated exceptional professionalism and was incredibly helpful and accurate helping in going above and beyond to source the appropriate color shoe I required by searching other stores etc..

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

Debra at Denton Clarks was amazing

Debra at Denton Clarks was amazing. Super helpful on the phone and so welcoming and friendly when purchasing my wallabees. Definitely reccomend! Thanks Debra!

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

Makes a change…

bought some kids clarkes shoes at crown point north manchester . Helpful patient member of staff called Nico . Gave good advice nothing was to much trouble ...well done

June 29, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service by Aksha…

Exceptional customer service by Aksha in Clarks Denton. Took my little granddaughter for her first pair of shoes. Aksha was so patient with her, and extremely professional in every way. Nothing was too much trouble for her. She was delightful to deal with and certainly an asset to the Denton shop.

April 28, 2024
Unprompted review

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