Clarks - Fosse Park Reviews 305

TrustScore 5 out of 5

4.9

Unit 7, Fosse Park West, Grove Way, LE19 1HZ Leicester, Leicestershire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Maddox at Fosse Park was very helpful and great with our kids. We have had some very disappointing experiences with Clarks recently and this one was much more positive so thank you Maddox.

Rated 5 out of 5 stars

The staff member Talisha at fosse park Leicester branch was extremely helpful , polite and patient, she went above and beyond. Dad really liked the sandals

Rated 5 out of 5 stars

Kerry was very helpful, helped to measure my daughter's feet quickly and calmly. My daughter is and was very shy but she was more than happy to allow Kerry to measure her feet given how friendly she w... See more

Rated 5 out of 5 stars

So happy with my purchase and the service I received today. Talisha, who has great energy, helped me pick out some trainers as a multi purpose staple for my capsule wardrobe. Service wasn’t remotely p... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • Unit 7, Fosse Park West, Grove Way, LE19 1HZ, Leicester, Leicestershire, United Kingdom

  • 01162895603

4.9

Excellent

TrustScore 5 out of 5

305 reviews

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Replied to 98% of negative reviews

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Rated 5 out of 5 stars

Five star service from Kerry at Leicester Fosse Park

I have visited the Leicester Fosse Park store twice now with my one year old and been served by Kerry on both occasions and was amazed by the service received. Firstly she must meet so many people but remembered me and my daughter and what size shoe she was! She was also really welcoming and knowledgeable of what shoes would work best and really put my little girl at ease and made the experience a very pleasant one! Will definitely be asking for future fittings with her!

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great at dealing with little ones feet!

Had to exchange some kids shoes yesterday as I bought the wrong size for my little boy week before. He was scared to have his feet measured but Amani was so great with him and reassured him. She ensured the shoes fitted correctly and was super friendly and made it all a pleasant experience for him (and therefore me). It was easy to exchange for the correct size which is great when you have 2 little kids to look after.
Maddox who originally sold us the shoes was fabulous the week before with my little girls measurements and had a good knowledge of shoes. Unfortunately, my little boy wasn’t there at the time (or I would have got the correct size) but was grateful Maddox informed me we could exchange if I did buy the wrong size which makes shopping at Clarks reassuring.

June 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great staff

Amani in the Leicester fosse park store was extremely helpful and patient with my children.

June 8, 2025
Unprompted review
Rated 5 out of 5 stars

We visit Clarks at Fosse Park Leicester…

We visit Clarks at Fosse Park Leicester on 2/6 and we're served by Kerry, she was very professional in her approach, to what turned out to be a long episode. She was extremely helpful and eventually I decided on the pair of trainers I wanted after trying on numerous pairs.
Kerry was patient and offered excellent product knowledge, that's why we use Clarks!

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

A happy little chappie

A very enjoyable experience it was the first time my Grandson had gone to Clarks shoe shop and the assistant Aidan was brilliant with my Grandson , he was very patient, and took time to explain to my Grandson why it’s important to have you’re feet measured and to have shoes that fit you well . Many thanks 🤩 my Grandson was a very happy little chappie.

May 25, 2025
Unprompted review
Rated 5 out of 5 stars

Assisted by Talisha at Fosse Park with…

Assisted by Talisha at Fosse Park with shoes for a very lively toddler. She was incredibly patient, determined to find the perfect fit and didn’t get flustered at all despite the store getting busy whilst she was serving us. I went in for one pair, came out with two and will definitely go back here next time.

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Tavleen at the Fosse Park store was…

Tavleen at the Fosse Park store was fantastic. She fitted our son for his first pair of shoes and was full of knowledge and advice for what would be best for his needs. Wry friendly and warm and made our experience even more special. Thank you!

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Toddlers first shoes …

Laura helped us find our toddlers first shoes today at fosse park. Our son has a prosthetic leg so this was not an easy process. Laura was kind, attentive and patient and was able to help get some trainers that fit both of his feet using the odd shoe policy. This was a really important milestone for us as a family so I appreciate Laura’s help and kindness. Thank you.

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Sara was exceptional today

Sara was exceptional today. I took my 93 year old mum and Sara was so helpful, enthusiastic, caring and passionate about helping us.. she made my mum feel comfortable and at ease.. that’s what I call great customer service. My mum brought 2 pairs of shoes and very happy.

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

First shoes

Laura from Leicester's Fosse Park was super helpful. We were buying first shoes for my daughter, we got some informations about size, few recommendations, will be back :)

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great Clarks experience

Today was a great experience in the Clarks store while shopping for my mother-in-law.
She was looking for a particular summer shoe and I spotted the right one, which she loved.
Minaxi, the sales assistant, was great as she greeted us and asked how she can assist us.
Minaxi was very friendly and professional, and helped us to complete the sale.

May 13, 2025
Unprompted review

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