Clarks - Fosse Park Reviews 304

TrustScore 5 out of 5

4.9

Unit 7, Fosse Park West, Grove Way, LE19 1HZ Leicester, Leicestershire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The staff member Talisha at fosse park Leicester branch was extremely helpful , polite and patient, she went above and beyond. Dad really liked the sandals

Rated 5 out of 5 stars

Kerry was very helpful, helped to measure my daughter's feet quickly and calmly. My daughter is and was very shy but she was more than happy to allow Kerry to measure her feet given how friendly she w... See more

Rated 5 out of 5 stars

Took my 2 boys to get their feet measured, we were seen straightaway and Maddox was very patient and helpful with our autistic son who wasn’t that cooperative

Rated 5 out of 5 stars

So happy with my purchase and the service I received today. Talisha, who has great energy, helped me pick out some trainers as a multi purpose staple for my capsule wardrobe. Service wasn’t remotely p... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • Unit 7, Fosse Park West, Grove Way, LE19 1HZ, Leicester, Leicestershire, United Kingdom

  • 01162895603

4.9

Excellent

TrustScore 5 out of 5

304 reviews

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Replied to 98% of negative reviews

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Rated 5 out of 5 stars

Armani was very helpful making sure…

Armani was very helpful making sure that we purchased the correct shoes for Adrian
She measured his feet and gave us fantastic advice
We felt like we were valued customers a very unusual experience shopping
Thank you very much Amani

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Visited Clark’s at Fosse Park looking for a wide fitting water resistant trainer type shoe. Customer assistant Minaxi was excellent. Found exactly what I needed and in the sale too! After visiting other stores with very little to no help I was very impressed.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

I visited the Fosse Park store today to…

I visited the Fosse Park store today to get my son’s feet measured. I was served by Jas & Zahra and they were both fantastic! They both interacted with my son, accurately measured his feet and then ordered us some new shoes! The whole experience was great, nothing was too much trouble and we received a high standard of customer service. So thank you both for making our visit so easy, you’re both assets to the store☺️

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Lillie on her…

Fantastic service from Lillie on her second shift too! I would never have known she was polite, helpful and patient with my chatty son. Thanks to both Sara and Lillie. We have some great school shoes ready for year 5!

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing with kids

Tavleen was so gentle and thorough with all our kids from the 12 year old to the 9 month old - she was honest and clear and was even training someone on the job at the same time

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Prom shoe shopping

Went in and found the shoes I liked and was taken care of by Talisha who measured my feet and found the right pair which fit perfectly was in and out in less than 10 minutes overall very happy.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, very helpful information. Talisha at fosse park gave us an excellent service and was very knowledgeable

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Talisha

I just wanted to share how wonderful our experience was with Talisha at Clarkes in Fosse Park. My mum was visiting and needed a comfortable white pair of trainers - not always the easiest find! Talisha was absolutely fantastic from start to finish. She was attentive, patient, and incredibly kind, taking the time to really understand what my mum needed and making sure she found the perfect fit.

She didn’t rush us, didn’t give up, and treated my mum with genuine care and thoughtfulness. It made the whole shopping trip not just easy, but actually enjoyable.

Thank you Talisha you’re a real credit to the store!

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Amani is a credit to your store!

Amani was absolutely BRILLIANT with my daughter and I a few weeks ago. It was a mad dash for some “work shoes” for a student and she was patient, helpful and definitely made her step count with the number of trips she did to the store room. Several pairs of shoes latter and a much happier mum and (adult) daughter we left with just what we needed. She gave 10/10 customer service and is a credit to the store!!

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

I was served by Talisha

I was served by Talisha, not only was she patient, helpful and thoughtful , I have arthritis, she was friendly. I went into the shop looking for one pair of shoes. Came out after purchasing 2 pairs.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Five star service from Kerry at Leicester Fosse Park

I have visited the Leicester Fosse Park store twice now with my one year old and been served by Kerry on both occasions and was amazed by the service received. Firstly she must meet so many people but remembered me and my daughter and what size shoe she was! She was also really welcoming and knowledgeable of what shoes would work best and really put my little girl at ease and made the experience a very pleasant one! Will definitely be asking for future fittings with her!

June 16, 2025
Unprompted review

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