Robbie was amazing with my daughter. She has very narrow feet and managed to try several options. He had great knowledge of the products, material and how to measure correctly for her. He was patient... See more
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Great online service and although it took a few days for confirmation of delivery to my chosen store it went well. My only criticism is the reception at the store on collection, not saying he was rud... See more
Megan from the Harlow store was extremely helpful arranging a visit for my son who suffers with serve anxiety and doesn’t normally leave the house. She agreed that he could visit after the store had c... See more
Had to return sandals which I purchased online. Unfortunately they were very tight across the front strap. Real shame as I loved the sandals. Return to store as they said this was the easiest and most... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
Unit 8 The Water Gardens, CM20 1AB, Harlow, Essex, United Kingdom
- 01279426504
4.8
Excellent
64 reviews
Replied to 97% of negative reviews
Typically replies within 48 hours
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Lisa was fantastic at helping our 18…
Lisa was fantastic at helping our 18 month old. She’s still saying ‘Lisa’ now! Great service
June 29, 2024
Unprompted review
friendly and knowledgeable
Megan was friendly and knowledgeable. She took her time to ensure the shoes were the right fit.
June 11, 2024
Unprompted review
Excellent New Shoe Experience With The Kids
I had the perfect new shoe shopping experience with my two children in Harlow Clark’s today. The staff in Clark’s never fail to make what could be a challenging task, smooth and even fun!
Harry server us today, and did an excellent job of getting my 1 year old and my 4 year old to sit happily through foot measuring and shoe trying on.
Two new pairs secured, BOSH!
Cheers Harry
April 20, 2024
Unprompted review
Mel from the Harlow store was amazing…
Mel from the Harlow store was amazing with my 4 and 2 year old. The 4 year old needed 2 pairs of shoes and gets distracted very easily. She was quick and efficient and was so helpful. My 2 year old is a real handful and on two previous occasions I haven’t even been able to get him measured. Mel had such a great way about her. Put me at ease too when he was being challenging and not only did she get him measured but she got him trying on new shoes and found us the perfect fit. Thank you so much!
April 8, 2024
Unprompted review
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