Yesterday I spent around 45 minutes in the Kingston store, looking for a new pair of shoes. I was looking for comfortable dress shoes and was struggling to find something that met all my criteria. Luc... See more
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I went to Clark’s in Kingston and despite it being incredibly busy the staff had implemented a brilliant system to keep the shop floor moving. We were served by Eliza who was caring, professional and... See more
It is always a pleasure to shop in this store - the staff are lovely and so helpful. My shoes look fantastic - stylish and I will wear them to work and out and about. Great for everyday and in the e... See more
Great experience today…visited one of your outlet in Kingston London.the staff is very welcoming and generous especially Kara who is a great sales lady
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
79 Clarence Street, KT1 1RB, Kingston, London, United Kingdom
- 02085460388
3.0
Average
21 reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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If I could
If I could, I wouldn't give any stars to the Kingston store in London. Don't go there for anything. I waited a long time to find out that the chosen shoe didn't have another shoe on my feet. My God, how is that possible? They didn't even bother to look for it better. I don't know how long Clark's will last like this. I'll never buy from this brand again. It's sad, but the world turns and Clark's is behind us.
August 5, 2024
Unprompted review
Reply from Clarks - Kingston
Hi Andre,
Thank you for leaving us a review. I am sorry to hear of your disappointment with your store visit. So we can look into this further, can you kindly provide more details of your visit on the link below:
https://www.clarks.com/en-gb/contact-us
Many thanks- Saira.
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