I have always had great service at Clarks and yesterday was no exception, I went to Lancaster with the intention of buying some walking boots/shoes almost immediately Naima was on the case, she found... See more
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We were served by Naima and she was wonderful My mother has difficulty with shoes and she was very welcoming and put mum at ease She knew her stock well and was very efficient narrowing down what... See more
The person who served us was quite helpful, however he didn’t want to listen to my wishes with regards to my child’s shoes and their sizing. I wanted to keep my child’s shoes at the size they were me... See more
Company replied
Patient and kind staff at the Lancaster branch. Thank you particularly to Daniel who was very patient with my son who is autistic. He helped encourage him to have his feet measured when we were in tod... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
16 Penny Street, LA1 1UA, Lancaster, Lancashire, United Kingdom
- 0152464516
4.7
Excellent
43 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Absolutely brilliant service highly…
Absolutely brilliant service highly recommended Fiona looked after us brilliantly.
July 26, 2024
Unprompted review
Excellent staff!
The staff were very friendly, helpful and knowledgable in helping my 6 year old son get the shoes he needed. Thanks so much for your patience and consideration!
July 3, 2024
Unprompted review
Great shoes and great staff
We went to Clark’s in Lancaster to get my partner shoes for an imminent wedding. The staff were very patient and gave good advice. Very friendly and helpful
July 3, 2024
Unprompted review
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