The manager was extremely helpful, regarding a pair of sandals earlier today. Many thanks! Church street Clarks
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We were served by Viv in the Liverpool City Centre shop. She was fantastic, my partner was buying shoes for our wedding and she couldn't do enough. She suggested styles, helped us with inner soles and... See more
Staff were friendly, patient and helpful even amidst the chaos of the back to school fittings! Mia of Liverpool 1 Clark’s was very good with my children. The frustrating thing with Clark’s, having s... See more
I went into Clarks in Liverpool One on 8th May with my 87 year old dad. For years, it has been a nightmare buying him shoes or trainers as he always insisted on buying shoes which were clearly too b... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
25 Church Street, L1 1DA, Liverpool, Merseyside, United Kingdom
- 01517096254
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Typically replies within 48 hours
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Patricia Liverpool Church Street
I took my 94 year old mum for shoes and the experience could not have been better. So much time and care was afforded us by Patricia who went above and beyond. She was warm, friendly and patient and she gets 5 stars from us. She's a real asset to her employer!
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