Helen at Clarks in Telford has helped us out with baby and toddler shoe fittings many times since our move here. Lovely staff, friendly, take the time the kids need to get measured and aren't pushy wi... See more
Location
Switch location22 Sherwood Square, The Telford Centre, TF3 4BW Telford, Shropshire, GB
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See what reviewers are saying
Customer service has been brilliant. Helen was very busy but that didn’t deter her, she was eager to please and served with a smile.
Excellent Service from Gavin at Telford! We recently visited the Telford store to get two pairs of shoes for our 23-month-old, and we were incredibly pleased with the service we received from Gavin.... See more
Bought my 3 year old some patent black velcro fasten school shoes and the velcro just does not stick so they are constantly coming undone, The Telford town centre branch has a very limited styles and... See more
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Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
22 Sherwood Square, The Telford Centre, TF3 4BW, Telford, Shropshire, United Kingdom
- 01952291046
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Shop assistant helen
Shop assistant helen, was very approachable, friendly and keen to help
Excellent Service from Gavin at…
Excellent Service from Gavin at Telford!
We recently visited the Telford store to get two pairs of shoes for our 23-month-old, and we were incredibly pleased with the service we received from Gavin. He was fantastic! Gavin was very patient and skilled in measuring our little one's feet, making the whole process stress-free. He then helped us choose two perfect pairs of shoes that were not only suitable but also stylish. We really appreciate his expertise and friendly approach. Thank you, Gavin, for making our shoe-shopping experience a positive one!
The store in Telford and sale assistant…
The store in Telford and sale assistant Glen has been fantastic last weekend with his professional customer service. Very pleased with the service.
Great customer service
Ordered shoes into store for a wedding. Needed to match shoes to others that are discontinued. Unfortunately not suitable. Glen in the Telford store was very knowledgeable and helpful. Replacement option sourced and ordered into store.
Helen was very knowledgeable and…
Helen was very knowledgeable and attentive, knew the products and was very helpful.
Excellent customer service from Helen
Excellent customer service from Helen, thank you very much.
My daughter has very wide feet and shoe…
My daughter has very wide feet and shoe buying is always a difficult task. Glen at the Telford store was an absolute star. He was kind and informative and took all the time we needed to get the right shoes. Definitely going back there.
Helen from Telford was ultra helpful
Helen from Telford was ultra helpful, very understanding, thoroughly recommend, knows her stock and product.
Helen was really helpful
Helen was really helpful, friendly greeting when we arrived and was so lovely to my 4year old boy! Made him laugh and smile when trying on new school shoes! Thank you!
All good from Telford branch
All good from Telford branch . Helen was extremely professional with the right size for my kid today. Thank you
Helen the shop assistant was great…
Helen the shop assistant was great measuring and ensuring proper fitting shoes were purchased for our two 5yr old lively grandchildren.
Great for toddler shoes
I took my three year old boy to buy some new sandals. He is usually fussy with new shoes but felt very comfortable in Clarks, happily running around in some new sandals. Helen was very friendly and helpful. Clarks can be a bit pricy but very good quality shoes and I know they will get good use!
Always find comfortable fashion at…
Always find comfortable fashion at clarks, sales assistants very friendly and helpful and very approachable.
Good quality shoes that last and good sales and offers.
Knowledgable
Knowledgable, helpful and friendly.
Thank you Helen at Telford Clark’s store for helping us select pre-walker shoes.
Good value
Ordered online but shoes didn’t fit took back to shop had a refund they said I would receive in 14 days but two days later I had received my refund.
Helen@ Telford
Helen@ Telford. Brilliant;efficient and VERY friendly.
Helen was great
Helen was great, sorted me a decent pair of shoes knew what stock they had in, very polite and courteous would definitely go back
Helen at Telford helped us in store…
Helen at Telford helped us in store today and ensured my mum left with exactly what she came in looking for and for a great price too as her boots had gone into sale. She scanned the current pair mum was wearing and found them on the website and arranged for them to be delivered to home.
Helen gave great service, she was friendly and funny and a credit to the store! 10/10 service, thank you Helen :)
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