Clarks - Worthing Reviews 121

TrustScore 5 out of 5

4.9

81/83 Montague Street, BN11 3BN Worthing, West Sussex, GB


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Rated 5 out of 5 stars

Joe, the young man who served us was very helpful from the moment we entered the shop, he helped measure my son's feet and showed us suitable footwear within our budget.

Rated 5 out of 5 stars

The staff member Joe who served us was really good with my little boy! It was his first time being measured and his first pair of shoes I thought he might have a meltdown as he isn’t very good with pe... See more

Rated 3 out of 5 stars

We went to the Worthing store and were served by Julia. We wanted to have our 1 year olds feet measured and get first shoes as she has just started walking. Measure and fit check were very thorough a... See more

Company replied

Rated 5 out of 5 stars

Anna in the Worthing store was fantastic. She helped calm my autistic daughter and engaged her by talking about Bluey and involving her toy whilst helping get sandals on and off. My daughter has senso... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 81/83 Montague Street, BN11 3BN, Worthing, West Sussex, United Kingdom

  • 01903233527

4.9

Excellent

TrustScore 5 out of 5

121 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Joe Clarks Worthing

Joe, the young man who served us was very helpful from the moment we entered the shop, he helped measure my son's feet and showed us suitable footwear within our budget.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

The staff member Joe is a credit to your company

The staff member Joe who served us was really good with my little boy! It was his first time being measured and his first pair of shoes I thought he might have a meltdown as he isn’t very good with people he doesn’t know but Joe was really good with him and we avoided a meltdown! Thankyou joe

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Steph was great

Steph was great, listening to exactly what I wanted and delivered the perfect shoes for me. Simple, friendly service. Well done!

October 26, 2025
Unprompted review
Rated 5 out of 5 stars

We went to get new shoes for my toddler…

We went to get new shoes for my toddler and Steph served us. She was so quick and helpful. I really appreciated it thank you as also had a newborn in tow! All I would say is please can Worthing Clarks put the kids shoes on the ground floor as we are regular customers (kids always need new shoes!) and that would be so helpful with buggies and pushchairs. Or at least a lift!

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

I had a really pleasant experience at this shoe store thanks to one of the sales assistants. Steph was incredibly kind, patient, and genuinely helpful throughout my visit. She took the time to understand what I was looking for and offered thoughtful suggestions without being pushy. Her positive attitude and professionalism made the whole shopping experience enjoyable. I truly appreciated her help and would definitely come back again! Thank you Steph.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Joe was really helpful when I was in…

Joe was really helpful when I was in the store. Usually I'm a size 8 but a few of the styles came up large so he located what he could in a 7.5 in the stock room.
Many were not available in a 7/8 but he found all similar styles that were. He even went to the trouble of locating the styles in other stores and which could be ordered to store (and home!) for me to try. He could not have done more.

March 8, 2026
Unprompted review
Rated 5 out of 5 stars

Anna was extremely helpful today and…

Anna was extremely helpful today and made sure I got a pair of shoes that fit well for my extremely wide feet. I’ll definitely be returning due to my great experience today! Thank you Anna!

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

First shoe purchase

Visited the Worthing store today and was served straight away by Steph.
We went to have our son’s feet measured and to purchase his first shoes.
Steph was very helpful advising what shoe type would suit our son best and made sure the shoe we chose,fit him properly and he was able to walk comfortably in them.

February 8, 2026
Unprompted review
Rated 5 out of 5 stars

Worthing store

Helpful team (especially Steph) at Worthing store. Some real bargains in the sale too (and it's always nice to shop local).

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Experience

Steph gave us a great customer experience. Measured up and very helpful with selection for my little boy.
Ordered some in to pick up in the Worthing store in a few days !

January 11, 2026
Unprompted review

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