Joe, the young man who served us was very helpful from the moment we entered the shop, he helped measure my son's feet and showed us suitable footwear within our budget.
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The staff member Joe who served us was really good with my little boy! It was his first time being measured and his first pair of shoes I thought he might have a meltdown as he isn’t very good with pe... See more
We went to the Worthing store and were served by Julia. We wanted to have our 1 year olds feet measured and get first shoes as she has just started walking. Measure and fit check were very thorough a... See more
Company replied
Anna in the Worthing store was fantastic. She helped calm my autistic daughter and engaged her by talking about Bluey and involving her toy whilst helping get sandals on and off. My daughter has senso... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
81/83 Montague Street, BN11 3BN, Worthing, West Sussex, United Kingdom
- 01903233527
Replied to 98% of negative reviews
Typically replies within 48 hours
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Joe Clarks Worthing
Joe, the young man who served us was very helpful from the moment we entered the shop, he helped measure my son's feet and showed us suitable footwear within our budget.
The staff member Joe is a credit to your company
The staff member Joe who served us was really good with my little boy! It was his first time being measured and his first pair of shoes I thought he might have a meltdown as he isn’t very good with people he doesn’t know but Joe was really good with him and we avoided a meltdown! Thankyou joe
Steph was really helpful and kind
Steph was really helpful and kind. We were very happy with her service. My daugther really likes her new school shoes. Thank you Steph and we wish you good luck.
Joe was friendly helpful and supportive
Joe was friendly helpful and supportive
Steph was great
Steph was great, listening to exactly what I wanted and delivered the perfect shoes for me. Simple, friendly service. Well done!
Steph does an amazing job and really…
Steph does an amazing job and really helped me today!
We went to get new shoes for my toddler…
We went to get new shoes for my toddler and Steph served us. She was so quick and helpful. I really appreciated it thank you as also had a newborn in tow! All I would say is please can Worthing Clarks put the kids shoes on the ground floor as we are regular customers (kids always need new shoes!) and that would be so helpful with buggies and pushchairs. Or at least a lift!
Good experience
I had a really pleasant experience at this shoe store thanks to one of the sales assistants. Steph was incredibly kind, patient, and genuinely helpful throughout my visit. She took the time to understand what I was looking for and offered thoughtful suggestions without being pushy. Her positive attitude and professionalism made the whole shopping experience enjoyable. I truly appreciated her help and would definitely come back again! Thank you Steph.
Joe was very attentive.
Helpful Staff
Nice spacious, clean store. Friendly welcome. Nice displays. Friendly, helpful staff
Joe was really helpful when I was in…
Joe was really helpful when I was in the store. Usually I'm a size 8 but a few of the styles came up large so he located what he could in a 7.5 in the stock room.
Many were not available in a 7/8 but he found all similar styles that were. He even went to the trouble of locating the styles in other stores and which could be ordered to store (and home!) for me to try. He could not have done more.
I was able to exchange my daughter’s…
I was able to exchange my daughter’s shoes that had the sole coming off. Steph was very helpful and arranged an exchange
Anna was extremely helpful today and…
Anna was extremely helpful today and made sure I got a pair of shoes that fit well for my extremely wide feet. I’ll definitely be returning due to my great experience today! Thank you Anna!
First shoe purchase
Visited the Worthing store today and was served straight away by Steph.
We went to have our son’s feet measured and to purchase his first shoes.
Steph was very helpful advising what shoe type would suit our son best and made sure the shoe we chose,fit him properly and he was able to walk comfortably in them.
Worthing store
Helpful team (especially Steph) at Worthing store. Some real bargains in the sale too (and it's always nice to shop local).
Great Customer Experience
Steph gave us a great customer experience. Measured up and very helpful with selection for my little boy.
Ordered some in to pick up in the Worthing store in a few days !
Steph was really lovely with my…
Steph was really lovely with my daughter, she is 11 months so her attention span is nonexistent! Steph interacted with my daughter and made our experience so lovely. Very happy customer :)
Anna at the Worthing store was…
Anna at the Worthing store was incredible with my 2 children, she made the whole process enjoyable for them. She is fabulous!
Great service by Steph at the Worthing…
Great service by Steph at the Worthing store
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