Have been wearing Clark’s for years and have never been disappointed. This purchase was to re-purchase a favorite. Didn’t give 5 stars because delivery time was lengthy. 
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Review summary
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The experience was fine. The shoes arrived earlier than promised. This can be a problem when a package arrives days before plan and no one is available to accept the package
Love Clark's! Have purchased multiple pairs of both men and women's shoes. The shoe quality is always great and the sale prices are fantastic. The website is easy to use with wonderful filters to... See more
Clarks has the best shoes for me... even recommended by my podiatrist as one of his preferred shoe brands. Always comfortable. Purchasing and returns are very straightforward. I just wish the local... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
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4.3
Excellent
7K reviews
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Replied to 100% of negative reviews
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I ordered and then all the information…
I ordered and then all the information and I receive order ahead of time. I have always liked Clark shoes. They fit well and made well.
November 29, 2025
Absolutely the best experience ever
Absolutely the best experience ever, no issues once so ever.
November 29, 2025
I ordered two different colors of the…
I ordered two different colors of the same style loafers. I wear a narrow and I pray Clarks will continue to offer them. They are good quality with a low heal. They were a little tight the first couple days but feel great now!
November 28, 2025
Order comes quickly
Order comes quickly , and always a great fit. I love every pair I’ve got so far
November 28, 2025
The delivery time was great.The product…
The delivery time was great.The product was Excellent, would recommend anyone to purchase from here and I will surely be purchasing more items from here.
November 26, 2025
Shoes didn’t fit properly
Shoes didn’t fit properly. Uncomfortable... contacted the support and never received any response at all. And never did receive the e-mail you said . Typical it seems gir your company …
November 27, 2025
Reply from Clarks USA
Hi Sandra Sponaugle,
Thank you for taking the time to leave us a review and I am very sorry to read of your experience on this occasion.
I have investigated your order and emailed you today with a resolution. Please allow up to 2 hours for this email to reach your inbox and check your junk or spam folders in case it has redirected there.
Thank you for highlighting your experience and allowing us the opportunity to assist you further. Please accept my apologies for any disappointment caused -
The boots were huge in me—size 9 was…
The boots were huge in me—size 9 was too long and too wide. It didn’t seem like a typical size 9.
November 24, 2025
Reply from Clarks USA
Hi Julie,
Thank you for taking the time to leave us a review and I’m sorry that your purchase wasn’t quite right on this occasion.
We try to be as consistent as possible with our sizing and all styles are fit tested as part of our product development process. Styles may fit differently due to differences in design and customers may need to select a bigger or smaller size to find the most suitable fit. If you get the opportunity, we’d recommend visiting a Clarks store locally where you can try a variety of different sizes and styles to find a pair that are comfortable.
Thank you again for leaving us a review and I do hope that you are able to find a suitable alternative from our current range -
Clark’s remain a favorite
Clark’s has always stood for comfort , quality, and polish. I love Clark’s because often they run narrow or have an actual narrow width!! I appreciate it since it is hard to find.
November 28, 2025
Love Clark's!
Love Clark's!
Have purchased multiple pairs of both men and women's shoes. The shoe quality is always great and the sale prices are fantastic.
The website is easy to use with wonderful filters to narrow your choices. Clarks are well built, true to size and and always comfortable.
Returns are rare but if needed they are processed very quickly and easily.
November 27, 2025
I loved these ankle boots!
The boots’ description, color, and fit were great. Based on reviews, I chose to go up a half size.
Unfortunately, I will have to return them due to bunions. My very narrow foot
now needs a wider fit in front.
November 25, 2025
Delivery times were excellent
Delivery times were excellent. Product was as expected
November 25, 2025
The experience was fine
The experience was fine. The shoes arrived earlier than promised. This can be a problem when a package arrives days before plan and no one is available to accept the package
November 25, 2025
My husband put his new Clark’s on as…
My husband put his new Clark’s on as soon as he opened the Christmas box. He wore them all Christmas afternoon while we were at friends.
November 25, 2025
Timely delivery and price.
November 25, 2025
great price and quality
great price and quality. Shipped on time, and the usual fit and finish that makes Clarks great. If you can find a pair on sale that you want - BUY IT.
November 26, 2025
I ordered shoes they were too big
I ordered shoes they were too big. They provided a return. I ask for the size smaller they were still too wide. No return label. Now I haven’t been able to reach anyone by phone.
November 25, 2025
Reply from Clarks USA
Hi Joseph Keller,
Thank you for taking the time to leave us a review and I’m sorry that your purchase wasn’t quite right on this occasion.
We try to be as consistent as possible with our sizing and all styles are fit tested as part of our product development process. Styles may fit differently due to differences in design and customers may need to select a bigger or smaller size to find the most suitable fit. If you get the opportunity, we’d recommend visiting a Clarks store locally where you can try a variety of different sizes and styles to find a pair that are comfortable.
Thank you again for leaving us a review and I do hope that you are able to find a suitable alternative from our current range -
Good price and process
Good price and process. Like the horseshoes…do wish they were available in half sizes.
November 18, 2025
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