Clarojewels Reviews 

137
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great experience. Bought a ring which was lovely. I needed to exchange for a bigger size and it was so quick and easy. Highly recommended!

Rated 5 out of 5 stars

Ordered ring from Claro Jewels. Arrived in good time but too small. Returned ring with instructions for next size up. Had opportunity to get finger properly measured and e-mailed Claro Jewels to up si... See more

Rated 5 out of 5 stars

I ordered a ring i had my eye on for a while & was probably going to send it back as most jewellery doesn't look the same as the pictures. Well it came & omg its huge, its stunning & extremely good qu... See more

Rated 5 out of 5 stars

Never ever had a problem with this wonderful company all there jewelry is amazing beautifully fits I ordered 3 rings yesterday and all was delivered today. Excellent customer service even offered a d... See more

Company details

  1. Jeweler

Written by the company

High quality fine jewellery. Timeless pieces to last a lifetime. Same day dispatch and next day delivery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

137 reviews

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4.8

All reviews

(137)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service and jewellery!

Oh my days, recently discovered this "gem" of a company via an Instagram post of a silver baguette and round cut bridal set and I knew I had to have it! The item arrived today and if it was beautiful on a screen it was even more gorgeous on my hand! Absolutely first class customer service, I know I'm going to be a regular customer now (especially with 3 daughters!)

Beautiful jewellery, gold, silver and even diamonds. A must for any jewellery lover! Thanks Clarojewels!

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

I ordered a set a rings in the wrong…

I ordered a set a rings in the wrong size, sent them back for a bigger size, they were very helpful and patient with me over the whole process, I am now looking forward to receiving my new size. The rings are beautiful and I already have a second set.

February 2, 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful solid silver bangle…

Beautiful solid silver bangle a fantastic size and such a great price. I checked before purchasing with on line chat what the width was and the chap was so helpful. A great company to deal with the delivery time was faster than expected. This will definitely be my go to jewellery company now...

February 2, 2023
Unprompted review
Rated 5 out of 5 stars

My second purchase …

Ordered my second ring and got it within 2 days super fast delivery and amazing customer service, I can gladly say I've found my new favourite shop 😊

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous Jewellery

Fabulous Jewellery at great prices, Value for your money with a great variety of wonderful items, of which I have many , They are all precious metal so don't tarnish and they stay sparkly for years well worth checking out, you wont be disappointed

December 14, 2022
Unprompted review
Rated 5 out of 5 stars

Great Jewellery Amazing Prices

Claro Jewels are a great company who go above and beyond to help there customers. I have purchased 2 sets of rings and they have been great at resizing them for me without hesitation. There prices are affordable and the pieces are outstandingly beautiful. I look forward to buying more throughout the year.

February 7, 2023
Unprompted review
Rated 4 out of 5 stars

I recently left a horrible review…

I recently left a horrible review (which I have just removed) I had waited a while for a necklace ( royal mail have had lots of issues ) then there were some communication issues but I rang them and they have an amazing customer service the same guy I spoke to over 2 days really couldn't do enough to tell me they were a small upcoming company which I didn't know. He sent another necklace which arrived the very next day and we are both trying to work out what happened to the original as royal mail is still saying they never received it. Anyway they quickly resolved the issue with excellent customer service and I highly recommend you take a look at the website as they have some stunning pieces at amazing value!

January 31, 2023
Unprompted review
Clarojewels logo

Reply from Clarojewels

Glad this was all sorted for you. Errors and mistakes can happen but we will always make sure to resolve as quickly as possible.

Rated 5 out of 5 stars

Good communication serve !!

I am changing this review as the company took a while to get in touch as they had a delay and personally messaged by text and have given me a free £30 gift card as inconvenience and are looking into further detail about there delay issue. But I am very happy with the speed of there communication today and how fast they was able to resolve the problem once in contact with me

January 25, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service and top quality products.
I ordered the wrong size and when I returned for an exchange they didn't have one of the originals in stock in my size so they upgraded it for me free of charge, unfortunately I had told them the wrong size again and sent them back a second time but third time lucky my rings all arrived today and all fit perfectly. Plus next day postage every time.
Very impressed and will be ordering again soon

August 13, 2022
Unprompted review
Rated 5 out of 5 stars

I ordered from this Gem of a company…

I ordered from this Gem of a company and order arrived next day with box and gift pouch..Beautiful well made Jewellery and excellant prices definatly worth a look for a treat or a gift..Great Range👌

February 15, 2022
Unprompted review

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