Classfootballjersey Reviews 

710
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

Great experience! I received my order and I'm very happy with it. The jersey is excellent quality and looks exactly as expected. Although the delivery took a little longer than anticipated, the co... See more

Company replied

Rated 5 out of 5 stars

Another brilliant shopping experience at classfootballjersey. This was my third shirt purchased and yet again the quality and printing of the shirts is top class with original labels. The Netherlands... See more

Rated 5 out of 5 stars

I ordered 3 football shirts at a great price, and all of them were in excellent condition. One shirt arrived incorrectly, so I expected the return process to be difficult. However, after I emailed... See more

Rated 5 out of 5 stars

Class Football Jerseys has left a wonderful impression on me after my first experience with them. Their online workers were very helpful, responding to all my emails on time, and providing me with amp... See more

Company details

Written by the company

Our mission is simple: make football jerseys accesible again for everyone 🤩


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

710 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(710)

659 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent shop

I purchased 2 jerseys and arrived in great condition. I will be back soon with a new order for world cup jersey for me and my friends!

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Order issues satisfactorily resolved (Order #59035)

Like several other buyers I had an issue with my order placed on 24/12/25. The order took over the 30 days to arrive and communication was difficult and took a long time.

However, since posting a review highlighting the problems with that order the team that monitors trust pilot at ClassFootballJersey contacted me very quickly and the issue was resolved to my satisfaction after about 30 mins of dialogue. Their response cannot be faulted and they obviously care greatly about the reputation of the company. I have put my experience down to a rogue situation that may have been compounded by shopping so close to Christmas.

As a purchaser you need to be aware of and stand firm on your rights-
There are situations where you are entitled for the goods to be returned at the sellers expense.

The issue has now been resolved and I am happy with the customer service I received after using this new communication channel.

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Abysmal

So this has been going on before Christmas. I bought 2 shirts from them they sent me wrong size. I told them they gave me a discount off if I bought again. Yes you will laugh I did buy again. They promised to replace pervious shirt but only sent the ones I bought. Contacted them again said they would send it out. Did get a tracking number on the 8th January and still have not got the shirt.
Don't waste your money buy elsewhere reviews dont lie.
Update
Got my shirt after months. What a load of hassle for a shirt
So review stays.
Last update
The compensation felt more of a insult than a offer. They just wanted me to remove my review but its true and accurate.
Again make your own mind up but if your reading this and you order expect the worst.

February 5, 2026
Unprompted review
Classfootballjersey logo

Reply from Classfootballjersey

Update:
@Trustpilot packages did all arrive, we offered compensation to the customer for the unexpected delay but was not accepted by Colin Pickard.

Rated 5 out of 5 stars

5 STAR EXPERIENCE

I received two jerseys instead of one. When I asked for a return label to ship the duplicate back to them, they allowed me to keep it. WOW! We're talking about a soccer jersey, not a plastic trinket made in China. This will be my go-to for jerseys from this point on because I know the customer service is incomparable. Thank you!

January 17, 2026
Unprompted review
Classfootballjersey logo

Reply from Classfootballjersey

Hi Dacia,

WOW 😍 thank you so much for this amazing review! We truly appreciate your kind words and are very happy to hear you had such a positive experience with our service.

Customer satisfaction is extremely important to us, and we’re glad we could turn the situation into something positive for you. It means a lot to know we’ve earned your trust and that we’ll be your go-to for jerseys.

Thank you again for your support!
Class Football Jersey

Rated 1 out of 5 stars

SCAMMERS

SCAMMERS

Firstly it took me ages to receive my item. Once received I realised how awful the quality of the shirt was and how it was also fake. I’ve since been trying to send it back but they are not sending me the shipping address after many attempts at asking they keep sending me an automated message. DO NOT BUY FROM HERE. All these positive reviews are obviously from the company.

January 19, 2026
Unprompted review
Classfootballjersey logo

Reply from Classfootballjersey

Hi Bronty,

We’re really sorry to read this and, honestly, this feedback shocks us, because this is absolutely not the experience we aim to provide and our quality is normally consistently high.

We truly believe this must be a misunderstanding, as this does not reflect how we handle customer support or returns.

To clarify:
• Returns are always possible within 14 days according to our return policy
• All cases are handled by real support agents, not automated responses
• If there is ever an issue with quality, we always offer a fair solution,
• Our reviews are from real customers only!

We would genuinely like to investigate and solve this for you, but we cannot locate your order based on this review alone.

Please contact us directly via elitefootballjersey@gmail.com
and include your order number and the email used for your order, so our team can assist you properly

Rated 1 out of 5 stars

The company sell fake low quality…

The company sell fake low quality goods, the product misses key features and has low quality stitching. DONT BUY FROM THEM!.

They don’t follow consumer regulations - if they refuse to pay for a return delivery(which they have to provide) or try to get you to damage the product for a refund contact your bank for a dispute refund / trading standards.

There response on email-
“As advised by our fulfillment team, since returning the item may involve high shipping costs, we are able to offer a refund without requiring you to send the item back.

To proceed, please provide a short video showing the destruction of your order. You may cut the item using scissors or any other safe method. Kindly ensure the video is unedited and clearly shows the item being destroyed.“
Consumer regulations -
Retailer's Responsibility: The contract is between you and the retailer, and it is their responsibility to manage the return and disposal or inspection of the faulty item, not yours.
Illegal to Limit Rights: It is illegal for a retailer to restrict or take away your statutory consumer rights. A policy requiring you to destroy a product to receive a refund is an attempt to do this.
Right to Reject (within 30 days): You have the right to a full refund if you return the faulty goods within 30 days of purchase or delivery. The retailer cannot make deductions from your refund within this time

January 1, 2026
Classfootballjersey logo

Reply from Classfootballjersey

Hi Daniel,

We’re genuinely shocked and concerned to read this, because this does not reflect our standards or policies.

First of all, to be absolutely clear:

All our jerseys are shipped with labels and quality control and are AUTHENTIC

We offer a 30-day return policy, in line with our published terms

If there is a defect or quality issue, we always offer a free replacement.

A return is always possible within 30 days

Regarding the email you quoted:
In some cases, when international return shipping is extremely expensive, customers themselves ask for an alternative solution. In those situations, we may offer a refund without return as a convenience option — but this is never a requirement, and it does not replace your right to return the item. You are always free to choose a standard return instead.

If your item truly has quality issues, we want to resolve this properly and fairly.

Please email us with
Your order number

A photo of the item

Your preference (replacement or return)

We will personally review your case and ensure it is handled correctly.

We value transparency and customer satisfaction, and we’re happy to correct any misunderstanding publicly.

Kind regards,
Class Football Jersey Support Team

Rated 5 out of 5 stars

I ordered the Arsenal kit for my…

I ordered the Arsenal kit for my friends birthday, and hes absolutely thrilled with it. the packaging was neat and the shirt itself is high quality with all the right tags. its hard to find good kits at these prices so Ill definitely be coming back here for future gifts. great service all round.

December 19, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID - total scam, not real shirts, you have to return them to china at your expense if not satisfied, when i asked fort this address was not forthcoming on numerous occasions to ensure i missed the return deadline, took ages to arrive in the first place and not within the time suggested - DO NOT BUY from this compnay

January 10, 2026
Unprompted review
Classfootballjersey logo

Reply from Classfootballjersey

Hi Duncan,

We’re sorry to hear about your frustration, but we would like to clarify a few important points. Returns are always possible, and if a customer prefers not to return an item, we always offer alternative solutions to resolve the situation. It is never our intention to block or delay a return.

We would also like to clearly state that all our shirts are authentic, and we stand behind the quality and legitimacy of the products we sell.

Delivery times can vary depending on destination and busy periods, which may explain the delay you experienced. That said, we regret if communication did not meet your expectations.

We would still like to review your case personally and work together toward a fair and appropriate solution. Please contact us via email with your order details so we can assist you directly:
elitefootballjersey@gmail.com

Rated 5 out of 5 stars

Honestly I was worried about the sizing…

Honestly I was worried about the sizing since im usually between a large and xl but the size guide was of great help. The jersey arrived in about a week and the material is super breathable, perfect for pickup games or just wearing around. really impressed with the attention to detail on the badges and everything it feels much more premium than the price suggests and has held up perfectly after the first few washes. its become my new favourite shirt for training and ive already had a few mates asking where i managed to pick it up for such a bargain. Ill definitely be looking at getting the away kit next time im on the site.

January 9, 2026
Unprompted review
Rated 1 out of 5 stars

The shirts are not the best quality

The shirts are not the best quality. i washed my shirt according to the recommendations at 30 degrees and the prints fell off. the shirt is supposedly 1:1 but there are many imperfections, such as the team emblem. the contact via email is bad, you wait a very long time for answers and currently i do not receive them at all. i am not satisfied.

January 8, 2026
Unprompted review
Classfootballjersey logo

Reply from Classfootballjersey

Hi Manuel,

We’re sorry to hear about your experience. At the moment, we’re unable to locate your name or order details in our system, which makes it difficult for us to review your case properly.

We would like to help you and look into this further. Could you please contact us via email and include your order number and any relevant details so we can assist you directly? You can reach us at:
elitefootballjersey@gmail.com

Once we receive your information, we’ll be happy to review the situation and work towards a suitable solution.

Thank you for bringing this to our attention.

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