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Classic Holidays Reviews 

323
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the holidays for being well-organized and enjoyable, highlighting the amazing, knowledgeable, and passionate English-speaking guides. The staff and overall service are frequently described as excellent, attentive, and helpful, ensuring smooth transfers and a stress-free experience. Many people also found the quality of accommodations, food, and excursions superb, often exceeding expectations and offering great value. However, some customers also noted that itineraries could be hectic, with late arrivals, very early starts, or parts of the tour feeling rushed due to scheduling.

What people talk about most

Holidays

Customers report overwhelmingly positive and fantastic experiences with their holidays, often describing them... See more

Staff

People report positive experiences with staff, consistently praising the guides and Egyptologists for their... See more

Service

Customers consistently note positive experiences with service, highlighting that they felt well looked after... See more

Location

Consumers find location to be ambiguous, with many praising Egypt as a fascinating country with incredible... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high standard of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Classic Holidays were fantastic from start to finish. Booking was easy, staff were knowledgeable and helpful during the process and after. Any queries we raised were answered quickly and accurately.... See more

Company replied

Rated 5 out of 5 stars

Exceptionally well organised. Met at the airport and accompanied every leg of the journey until we got on the flight home. The tour guides made this such a fun and wondrous experience. Nothing was too... See more

Company replied

Rated 5 out of 5 stars

The Nile Cruise we took via Classic Holidays was absolutely brilliant. The Classic boat we chose added to setting the scene for the cruise. The visits that were arranged for us were amazing and well... See more

Company replied

Rated 5 out of 5 stars

Fabulous experience with Classic. All ran very smoothly from booking to the whole trip. Boat standard very much as we expected. Hanny was an excellent guide around the temples and the crew on the boat... See more

Company replied


Company details

  1. Cruise Travel Agency
  2. Cruise Agency
  3. Travel Agency

Written by the company

Classic Holidays is the UK's leading Nile Cruise Specialist, offering exceptional cruises along the magnificent River Nile. With over four decades of experience, we deliver unmatched knowledge, outstanding customer service, and expertly curated itineraries to explore Egypt’s wonders. Our Nile cruises combine luxurious comfort with rich cultural immersion, giving guests exclusive access to iconic landmarks like Luxor, Karnak, and the Valley of the Kings. Meticulous attention to detail ensures that every journey is seamless and memorable. At Classic Holidays, our dedicated team provides personalised service at every step, setting us apart from other travel providers. We offer a diverse range of cruises, from intimate boutique vessels to luxurious liners, catering to all preferences and budgets. Our reputation as the UK’s foremost Nile cruise specialist is built on consistently exceeding expectations, providing unforgettable experiences that inspire lifelong memories. Discover the magic of ancient Egypt with Classic Holidays—the preferred choice for discerning travellers seeking extraordinary adventures on the River Nile.

The Classic Holidays Promise

Guaranteed Excellence from the UK’s Leading Nile Cruise Specialist

Guaranteed Excellence from the UK’s Leading Nile Cruise Specialist
Book confidently with Classic Holidays—your journey is protected by our peace of mind guarantee. As the UK’s leading Nile Cruise Specialist, we promise exceptional service, transparent pricing, and dedicated customer support, ensuring your Nile cruise exceeds every expectation.

Contact info

4.8

Excellent

TrustScore 5 out of 5

323 reviews

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4.8

All reviews

(323)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic holiday, outstanding service.

My husband and I have just arrived back from a fantastic holiday in Egypt with Classic Holidays. It was truly a trip of a lifetime with the hotels, cruise and organisation not only living up to expectation but going way beyond. Our guide, Hany, was a highly qualified Egyptologist with years of experience. His enthusiasm and expertise was an inspiration. He was also a truly lovely person who would go out of his way to ensure that we got the very best from our trip. All the excursions were organised well, making sure that we avoided the crowds as much as possible and we saw all the sites at their best. Our boat (Royal Princess) was a delight, with Agatha Christie style glamour, great food and a wonderfully attentive crew.

This was a very different kind of holiday to one we would normally have, but it was spectacular.

On our way home, we discovered that Heathrow airport was closed. Despite it being 5am in England, my Whatsapp message to Classic Holidays was answered within 5 minutes and a rep was at Cairo airport a few minutes later to help us. The rep (Paul from Discovery) was a whirlwind of organisation and we soon had a hotel, transfers and meals for the extra night. He was at the airport the next morning to take us through security – truly outstanding service.

I cannot recommend this holiday and company highly enough. An experience we will never forget.

March 7, 2025
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Reply from Classic Holidays

Hi, Rebecca. We appreciate the kind words and are glad we could provide you with a positive experience!

Rated 5 out of 5 stars

Classic Holidays - a professional outfit.

Whenever I had a question about the holiday it was answered quickly and comprehensively. It was refreshing to discuss things with a real person and not be directed to FAQs. The holiday arrangements worked without a hitch. We were particularly pleased with standard of accomodation and meals. Our first week was in Hurghada and second week on a Nile cruise. The cruise and tours were very well organised
and they needed to be as the famous Egypt sights are very busy but not to be missed.

February 25, 2025
Unprompted review
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Reply from Classic Holidays

Hi Reg, Thank you so much for leaving us an excellent review! We truly appreciate it.

Rated 5 out of 5 stars

A fabulous trip

A fabulous trip, everything ran exactly as described. We went on the Royal Process which was a lovely ship with friendly staff, clean, and excellent food. Our guide, Hany, was superb. He made sure everyone was happy and safe whilst guiding us around the amazing sites and history that he clearly loves. The rest of our group were friendly and fun and we all enjoyed our time together

February 28, 2025
Unprompted review
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Reply from Classic Holidays

Hi Julie, Thank you for taking the time to share this excellent review with us!

Rated 5 out of 5 stars

We had never heard of classic holidays but I can not recommend them enough. …

We had never heard of classic holidays till a friend recommended it for this very holiday. We went to Egypt and decided to do the lot. Cairo, Luxor cruise and Red Sea to chill. Classic Holidays organised the whole trip and goodness, didn’t they do a great job.
Everything was seamless and when you know a little about Egypt, you will know that’s no mean feat. The flights all worked although the homeward journey started at 1.45 AM on the last day. I suggest Classic give more information regards timings as there are a few early starts and it would be good to be clearer about them. We flew on EGYPTAIR and they were very good. I think there may have been a direct flight direct from Hurghada to Manchester with a different carrier at a better time. Not sure if they could have accommodated that?
Once we reached Cairo there were very helpful guides to get us through customs and into the taxi. The taxi ride, late at night round the Cairo ring road was a huge baptism of fire. Driving with no lights, or dressed up like a Christmas tree, many speed bumps, even on main roads, kamikaze motorbikes, tuck tuck’s and horse drawn carts all made for a very exciting experience. Amazingly we saw almost no accidents, quite incredible although many cars had obviously had more than their fair share of knocks.
We stayed for 2 nights in the Steinberg Pyramids hotel, opposite the new Egyptian Grand Museum (GEM) It was very nice, large with great facilities and beautiful grounds. The room was spacious and well appointed and the food excellent. We went B&B here as we thought we would eat out but really, unless you are experienced or brave I would recommend half board as by the time evening comes we felt much safer inside. Anyway, all perfect with hotel and transfers.
While there we did a pyramid and museum escorted trip. We booked through Viator and again had a superb time. The guide and her taxi man really looked after us and we saw lots and we’re always totally safe.
On or second day we crossed the road to the GEM. We booked taxis through the hotel which were expensive, even after haggling. May be use UBER or for the return, taxi a taxi from outside GEM.
Our transfers to the Airpot and on to Luxor were again, completely well done so thanks again Classic.
Once at Luxor we were picked up and driven to our boat, The Blue Shadow. This was a very tidy boat, well run and very clean and comfortable with lovely staff and food.
All the excursions were just amazing and we were blessed with a top guide Addy and a small group 6. If you can get on an Addy tour then you will be so lucky. He is one of the top guides in Egypt and on trips other guides stopped us to tell us so. Great English and huge knowledge very well conveyed.
We opted for the optional Abu Simbal tour and despite the early start it was unmissable.
After the cruise we added 5 days on the Red Sea. Continuing the theme of ‘nothing is too much trouble’ we were transferred in a taxi, with a driver and guide so the 41/2 hours was much better than 51/2 in a coach.
We picked the Cleopatra Luxury Hotel at Mikadi bay for our relax time. The hotel was stunning and we even managed to get an upgrade from room to suite, without asking. Fab resort and great and unlimited food.
We did not do drinks packages as local beer and wine is more than good enough.
The weather was not great, windy and cool, but nothing anyone could do anything about. The hotel did supply a small heater which really helped.
Return collection and flights were all without a hitch and despite coming home with colds and washing and having to hunt down and prepare our own food now, we had a stunning time. I can thoroughly recommend Classic Holidays. Everything which should have happened did happen and with an apparent ease that is just way above and beyond today. Huge thanks.

February 15, 2025
Unprompted review
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Reply from Classic Holidays

Hi Ian, Thank you so much for leaving us an excellent review! We truly appreciate it.

Rated 5 out of 5 stars

Amazing service

Amazing service

February 19, 2025
Unprompted review
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Reply from Classic Holidays

Hi Awais, Thank you so much for leaving us an excellent review! We truly appreciate it.

Rated 5 out of 5 stars

Royal Princess Nile Cruise

We joined a cruise ship called Royal Princess at Luxor. Fantastic over the top Titanic style ship with very attentive crew.
We enjoyed all the buffet style meals with lovely salads too. The ship was spotlessly clean and the cabins spacious and comfortable.
Our guide, Marco, imparted his passion for all things Egyptian, ancient and new.
He was with us for the whole week and everyone appreciated his company, advice and talks.
It was a very affordable and luxurious way to visit impressive temples and sites.

February 17, 2025
Unprompted review
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Reply from Classic Holidays

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear how much you enjoyed your holiday.

Rated 5 out of 5 stars

Classic Holidays did an excellent job

Classic Holidays did an excellent job, from the travel documents and detailed information before the holiday, to seeing us through Luxor airport at the end of our trip. All the travel arrangements were exemplary. We flew into Cairo airport and were met by a representative even before baggage claim who sorted out visas and escorted us through the airport. We stayed in Cairo for three days at the Steigenberger Pyramids Hotel which was lovely. We arranged our own excursions in Cairo. We then flew to Luxor to start our Nile trip on Blue Shadow IV; our cabin (310) was comfortable and quiet. The highlight of this part of the holiday was our guide, Adel, who had an encyclopaedic knowledge of Egyptian history and culture. He looked after us extremely well and conveyed his enthusiasm and pride in his country. We very much enjoyed the whole experience.

February 7, 2025
Unprompted review
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Reply from Classic Holidays

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear how much you enjoyed your holiday.

Rated 5 out of 5 stars

An incredible experience!

What an incredible experience from the start to the finish.
The tour was exceptionally well organised, giving support at airport arrivals and departures, a wide range of included trips to historical sites and craft workshops.
The additional tours were well organised and with knowledgeable guides, offering a variety of experiences across a number of sites.
Marco, the tour manager/ guide shared his expert knowledge of Egyptology and love of his country with passion and enthusiasm; and expertly steered the group throughout the tour.
The MS Royal Princess was a delight, the food excellent and crew polite and helpful, what was not to love?!
Overall an excellent experience! Thank you.

February 7, 2025
Unprompted review
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Reply from Classic Holidays

Hi Alison, Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear how much you enjoyed your holiday.

Rated 5 out of 5 stars

Seamless logistics from airport to…

Seamless logistics from airport to hotel or cruise ship, excellent guides (Marco especially), great excursions, fabulous ship, wonderful food, lovely staff. Faultless from beginning to end.

February 7, 2025
Unprompted review
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Reply from Classic Holidays

Hi Tonia, Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear how much you enjoyed your holiday.

Rated 5 out of 5 stars

In country representatives were…fantastic

In country representatives were fantastic ensuring that we were fully aware of time and locations and all transfers ran like clockwork. The local guide was extremely knowledge and in addition looked after us very, very well. A truly 5 star experience

February 8, 2025
Unprompted review
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Reply from Classic Holidays

Hi Mark, Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear how much you enjoyed your holiday.

Rated 5 out of 5 stars

This was a fabulous holiday we visited…

This was a fabulous holiday we visited all the important sites our favourite was the great pyramids of Giza. The Nile cruise was also amazing we visited all the important sites and we did the optional trip to Abu Simbel which was well worth the extra. The guide was very knowledgeable and friendly. We did enjoy meal times as we got to spend them with the same people , which we met some very nice people.

February 1, 2025
Unprompted review
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Reply from Classic Holidays

Hi David, Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear how much you enjoyed your holiday.

Rated 5 out of 5 stars

Amazing

Amazing. What an experience. First class from start to finish. Will definitely do it again and hopefully soon. Paul

January 17, 2025
Unprompted review
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Reply from Classic Holidays

Hi Paul, Thank you so much for leaving us an excellent review! We truly appreciate it.

Rated 5 out of 5 stars

Brilliant holiday!

Everything about this holiday was brilliant. We loved the boat - the food was excellent with plenty of choices - we had a brilliant guide, and all the tours were well organised and very interesting.

We were lucky to have a really nice group of people on this holiday with us, so all in all, we couldn't complain about a thing!

October 26, 2024
Unprompted review
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Reply from Classic Holidays

Hi Mrs Covers, Thank you so much for leaving us an excellent review. We truly appreciate it.

Rated 4 out of 5 stars

Really enjoyed the holiday

Really enjoyed the holiday. Great visits, accomodation and service in hotel and on boat was good. Didn’t give 5 stars because the food wasn’t brilliant.

February 1, 2024
Unprompted review
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Reply from Classic Holidays

Hi Jill, Thank you for taking the time to share your wonderful experience with us.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Our guide Aymen was brilliant. Extremely knowledgeable, enthusiastic and very organised. The transfers between hurghada and Luxor were great. The food on the boat was excellent and the staff attentive and polite/friendly. Would definitely recommend your company to anyone that asked.
Fabulous

January 3, 2025
Unprompted review
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Reply from Classic Holidays

Hi Tracey, Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear how much you enjoyed your holiday and your positive experience with us. We truly appreciate it.

Rated 5 out of 5 stars

A wonderful trip

A wonderful trip. Everything went smoothly. Hotel and Nile cruise all excellent. Superb guide. Good food and comfortable accommodation. Superb things to see.

January 3, 2025
Unprompted review
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Reply from Classic Holidays

Hi Christopher, Thank you so much for leaving us an excellent review. We truly appreciate it.

Rated 5 out of 5 stars

Our Best Holiday ........ Ever

First time on a cruise and first time in Egypt. We had a fantastic time! I booked this holiday to celebrate a significant birthday for my wife, she had always wanted to see Egypt. I'll be honest I only looked at classic holidays as they had dates available for the time we wanted to be away.

From booking the holiday, to receiving the documentation, being met at Cairo airport, transfers and our Nile cruise, everything went smoothly. We opted to book our own excursions in Cairo rather than book through Classic (Mainly because Classic prices were about twice the price of booking independently) we are seasoned travellers and are used to doing this. For those less confident booking through Classic is an easy option. Our Hotel in Giza (Steigenberger Pyramids) was lovely. Clean, great food with plenty of choice and very friendly staff. Worth pointing out that this hotel is directly opposite the new Grand Egyptian hotel and with a view of the pyramids too.

From Cairo we flew to Luxor and joined the MS Royal Princess for our 7 night cruise. The boat is lovely with a real feel of Agatha Christie, It's a little bit tired but in our opinion this added to its charm. Again the staff are really friendly, sooooo much lovely food. Unless you are a really heavy drinker don't go for the all inclusive drinks package. Between the two of us we spent less than £170 ( all inclusive would have been £220 each! ).

For the first 4 nights there was only the classic group on board- 16 of us with the run of the whole ship. Our local guide Ayman Riad was absolutely amazing, he kept all of us enthralled throughout all of our excursions. Very knowledgable but with a lot of humour and with access to areas we wouldn't have otherwise seen.

We paid onboard for a couple of extra trips, Abu Simple , A very long trip, 4 hours each way but absolutely worth it and Afternoon Tea at The Old Cataract Hotel Aswan, again not to be missed especially as Ayman got us access to the Agatha Christie Suite where she wrote Death on The Nile.

All in all an amazing holiday, we can't thank Classic Holidays, and their representatives in Egypt, enough for an experience we will be talking about for years

January 3, 2025
Unprompted review
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Reply from Classic Holidays

Hi Tim, Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear how much you enjoyed your holiday and your positive experience with us. We truly appreciate it.

Rated 5 out of 5 stars

Seamless organisation

From start to finish the co-ordination between Airports, Boats, Hotels and various itineries went like clockwork. Truly impressive as was our guide Aymen a man of great erudition , charm and good humour. If it were possible I'd give the whole experience 12 out of 10

January 6, 2025
Unprompted review
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Reply from Classic Holidays

Hi Bill, Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear how much you enjoyed your holiday. We truly appreciate it!

Rated 1 out of 5 stars

Got a reminder to pay my final balance…

Got a reminder to pay my final balance .
Apparently its due “soon”
Turns out it isnt
Its not due for the best part of two weeks
What an utterly scummy outfit these people are.
All driven by a scummy person at the top no doubt

January 8, 2025
Unprompted review
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Reply from Classic Holidays

Note: The reviewer was requested via Trustpilot on 09/01/2025 to provide additional information (their name and booking reference) to verify/investigate the concerns raised.

Unfortunately, no additional information has yet been provided. It has, therefore, not been possible to verify whether this review is genuine.

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