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Classic Holidays Reviews 

323
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the holidays for being well-organized and enjoyable, highlighting the amazing, knowledgeable, and passionate English-speaking guides. The staff and overall service are frequently described as excellent, attentive, and helpful, ensuring smooth transfers and a stress-free experience. Many people also found the quality of accommodations, food, and excursions superb, often exceeding expectations and offering great value. However, some customers also noted that itineraries could be hectic, with late arrivals, very early starts, or parts of the tour feeling rushed due to scheduling.

What people talk about most

Holidays

Customers report overwhelmingly positive and fantastic experiences with their holidays, often describing them... See more

Staff

People report positive experiences with staff, consistently praising the guides and Egyptologists for their... See more

Service

Customers consistently note positive experiences with service, highlighting that they felt well looked after... See more

Location

Consumers find location to be ambiguous, with many praising Egypt as a fascinating country with incredible... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high standard of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Classic Holidays were fantastic from start to finish. Booking was easy, staff were knowledgeable and helpful during the process and after. Any queries we raised were answered quickly and accurately.... See more

Company replied

Rated 5 out of 5 stars

Exceptionally well organised. Met at the airport and accompanied every leg of the journey until we got on the flight home. The tour guides made this such a fun and wondrous experience. Nothing was too... See more

Company replied

Rated 5 out of 5 stars

The Nile Cruise we took via Classic Holidays was absolutely brilliant. The Classic boat we chose added to setting the scene for the cruise. The visits that were arranged for us were amazing and well... See more

Company replied

Rated 5 out of 5 stars

Fabulous experience with Classic. All ran very smoothly from booking to the whole trip. Boat standard very much as we expected. Hanny was an excellent guide around the temples and the crew on the boat... See more

Company replied


Company details

  1. Cruise Travel Agency
  2. Cruise Agency
  3. Travel Agency

Written by the company

Classic Holidays is the UK's leading Nile Cruise Specialist, offering exceptional cruises along the magnificent River Nile. With over four decades of experience, we deliver unmatched knowledge, outstanding customer service, and expertly curated itineraries to explore Egypt’s wonders. Our Nile cruises combine luxurious comfort with rich cultural immersion, giving guests exclusive access to iconic landmarks like Luxor, Karnak, and the Valley of the Kings. Meticulous attention to detail ensures that every journey is seamless and memorable. At Classic Holidays, our dedicated team provides personalised service at every step, setting us apart from other travel providers. We offer a diverse range of cruises, from intimate boutique vessels to luxurious liners, catering to all preferences and budgets. Our reputation as the UK’s foremost Nile cruise specialist is built on consistently exceeding expectations, providing unforgettable experiences that inspire lifelong memories. Discover the magic of ancient Egypt with Classic Holidays—the preferred choice for discerning travellers seeking extraordinary adventures on the River Nile.

The Classic Holidays Promise

Guaranteed Excellence from the UK’s Leading Nile Cruise Specialist

Guaranteed Excellence from the UK’s Leading Nile Cruise Specialist
Book confidently with Classic Holidays—your journey is protected by our peace of mind guarantee. As the UK’s leading Nile Cruise Specialist, we promise exceptional service, transparent pricing, and dedicated customer support, ensuring your Nile cruise exceeds every expectation.

Contact info

4.8

Excellent

TrustScore 5 out of 5

323 reviews

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4.8

All reviews

(323)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

Spectacular 10-day Tour

We recently booked the 3-day Cairo and 7-day Nile Cruise package with Classic Holidays, and it turned out to be an unforgettable experience. From the moment we landed, everything, e.g. the airport pickups, hotel transfers, etc. was seamlessly arranged.

For our accommodation in Cairo, we were offered several 5-star hotels and opted for one near the city center. The agency recommended Sheraton, and it was a fantastic choice, with all major tourist attractions less than 30 minutes away. The hotel facilities were exceptional, especially the gym. Food options were abundant both at and outside the hotel. We appreciated being able to order food from delivery apps. On one occasion, when our delivery was delayed, the hotel staff went above and beyond to contact the restaurant for us.

The Royal Princess cruise gave us a wonderfully relaxing experience. One evening featured a special Egyptian dinner that we thoroughly enjoyed. The excursions included in the package provided incredible values, thanks to our tour guide Ahmed. He was extremely knowledgeable and professional, and he provided helpful tips to avoid tourist traps and scams which we greatly appreciated. We also opted for an add-on excursion—high tea at the Old Cataract Hotel and it was absolutely worth it.

The only minor drawback was our experience during the add-on Giza Pyramid excursion as we felt the guide (not Ahmed) lacked a bit transparency. For example, we were told that the camel ride would have to be paid through him, and we were taken to a Papyrus shop that he claimed to be a "government institution" but turned out to involve aggressive selling tactics. At first, we thought this might be a common practice, but after spending time with Ahmed during the cruise portion, we realized the difference. That said, this issue was unrelated to Classic Holiday and was handled by a separate local agent.

Overall, we highly recommend Classic Holidays' services to anyone looking for a hassle-free trip to Egypt!

December 6, 2024
Unprompted review
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Reply from Classic Holidays

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear how much you enjoyed your holiday and your positive experience with us. We truly appreciate it.

Rated 4 out of 5 stars

Great trip - fantastic tour guide!

A fantastic 2 weeks in Egypt, organised by Classic Holidays, split between a weekend in Cairo (pyramids and museums), a week's cruise on the Nile and a few days relaxing on the Red Sea.
The cruise ship on the Nile was clean, well fitted out and the food was good (if not always that hot), provided by a cheerful and helpful crew. The cabin was more than big enough for me & was always spotlessly cleaned. The excursions to the many sights along the Nile were very efficiently organised and maximised the time at each location, whilst avoiding the crowds later in the day. (Be prepared for some early starts!). The highlight of the holiday however, was our tour guide/ Egyptologist Hany, whose arrangement skills, depth of knowledge about all the excursions and ability to communicate it in an interesting way throughout the trip, made the whole experience particularly memorable. A holiday I will never forget!

November 8, 2024
Unprompted review
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Reply from Classic Holidays

Thank you so much for leaving us an excellent review. We truly appreciate it.

Rated 5 out of 5 stars

Perfect holiday

Everything went smoothly we did not have to do any organising at all a perfect holiday

October 18, 2024
Unprompted review
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Reply from Classic Holidays

Thank you so much for leaving us an excellent review. We truly appreciate it.

Rated 5 out of 5 stars

Egypt Stay and Nile Cruise

All in all it was an interesting holiday.
Staff in Swiss Hotel Hurghada provided an excellent service.
Staff on Cruise Ship Royal Princess, excellent.
Our Tour guide, Hany, on Cruise provided an excellent detailed itinerary.
There was the usual issues of dealing with locals trying to sell their goods.
Also, one has to accept that places of interest are very busy+++.
Highlight was Abu Simbel;
The Tombs were dismantled and rebuilt away from risk of being lost after High Russian Dam was built.

Would we return ??, probably no.
Would I recommend, yes.
We have been to Cairo and Giza.
Bucket list for Egypt completed.
Taj Mahal etc next on list.
Regards
I&J D

November 4, 2024
Unprompted review
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Reply from Classic Holidays

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear how much you enjoyed your holiday. We truly appreciate it.

Rated 5 out of 5 stars

Amazing Nile Cruise

Boat,was lovely. Something like out of an Agatha Christie film. Was lovely waking up and seeing the world meander by.
The trips to see the temples were amazing. Our guide Ade was very knowledgeable. He made sure we were all looked after on and off the boat.

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Nile cruise

We have recently returned from a ten day break starting with a 7 day Nile cruise onboard the royal princess, which was a fabulous way to see and learn about the culture and the history of Egypt .We could not fault the crew on the boat and during the whole trip we were accompanied by our guide Sameh who was extremely knowledgeable about Egypt and its history and culture. Each trip was so well organised and our guide Sameh was abundant in Egyptian knowledge he kept it light but informative and gave us a good insight .A good guide is a must on a busy trip like this , it could be so easy to miss things .For the last 3 days we stayed at the Old Palce resort in Hurghada which was a lovely rest up after a busy sightseeing schedule .

September 30, 2024
Unprompted review
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Reply from Classic Holidays

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear how much you enjoyed your holiday and your positive experience with us. We truly appreciate it.

Rated 5 out of 5 stars

A truly wonderful experience on the Royal Princess

A truly wonderful experience. The magic and amazing sights of Egypt were brought to life by our fantastic guide Adel. Not only that, from the moment we were met in Luxor by one of your representatives we were looked after so well and then when we got on the boat we were delighted we had booked the Royal Princess. Beautiful traditional styling, extremely helpful and smiling staff and excellent food.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Classic holidays Egypt

Classic holidays service both before the holiday and at the 3 resorts was exemplary. We felt looked after from touchdown when we were met even before passport control. The accomodation was great the guides were knowledgeable and we had a fantastic 2 weeks.

October 12, 2024
Unprompted review
Rated 5 out of 5 stars

The wonderful Nile …

From our initial enquiry on the phone to the moment we were dropped off at Cairo airport to fly home we were treated impeccably have never had such wonderful customer service in all the years I’ve been holidaying…. Everything on board the boat for our seven nights cruise down the Nile was fantastic especially our tour guide Aymann … his knowledge and humour made every excursion an absolute brilliant experience we sailed on the 23rd September 2024…. Having never cruised before we didn’t quite know what to expect… it was the most memorable holiday we have ever had … we met some lovely people and experienced the wonderful Nile and Egypt in real luxury all thanks to Classic Holidays .I would recommend to everyone that they should do this trip down the Nile and the stop over in Cairo to see the great pyramids and they should definitely use Classic Holidays .

September 23, 2024
Rated 5 out of 5 stars

A dream holiday

I recently returned from Egypt, having booked a Nile Cruise, (as well as 3 days beforehand in Cairo and 4 days post cruise in Luxor) with Classic Holidays. Making this trip was a dream come true for me and I am beyond impressed with Classic Holidays for the well planned itinerary and ensuring that our guides were 5 star rated Egyptologists who also put our wellbeing and safety at the heart of everything. The hotels were of a high standard, the transfers seamless, and our cruise ship (the MS Grand Mandarin) exceeded my expectations on so many levels. Unfortunately I had to return home 4 days early due to being unwell, but the team at Classic Holidays were amazing and helped me rearrange my flight and transfer to the airport. Their communication before, during and post trip has been great and is much appreciated 🙏

October 19, 2024
Unprompted review
Rated 5 out of 5 stars

We would highly recommend Classic…

We would highly recommend Classic Holidays.
Booking was really easy and we were given a lot of help during and after. The team were easy to reach and we had 1 point of contact.
We can not fault the trip, we were met, on time at every airport or transfer.
The team on the boat were amazing and always went out of their way. Adel our guide was in particular absolutely fantastic, his knowledge and also how he looked after us both on excursions and on board the boat.
It was an amazing trip - a must is to stop at the Steinberger (a brilliant hotel - ask for a Pyramid view) so as not to miss the Pyramids and Egypt museum before boarding the cruise.
If Classic Holidays specialised in other countries we would use them for those too.
Thank you to everyone.

September 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great holiday

The holiday was great the service and the tour guide you couldn’t fault.well looked after from start to finish the guide was great well informed and outstanding Customer care.
The cruise was amazing too service was excellent
Will book with classic holidays again was kept upto date from day of booking and everything ran smoothly no hitches at all
Thanks for a great holiday that will last in our memories for ever

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Faultless Egypt.

We travelled to Egypt between 4-18.5.24. Cairo, Nile cruise & Red Sea hotel. ALL the very complex arrangements were faultless with transport, guides & schedules adhered to or fully explained if other circumstances required. Communications with them were excellent and we were most pleased with the entirety of the trip. Highly recommended.

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

We recommend Classic Holidays for Egypt

Everything was well organised. We were a group of friends and all agree - our hotels were fantastic and our Nile cruise boat was one of the best we saw on the river. Our guide, Hany Refaat who was on the cruise from start to end was so knowledgeable about Egyptology and about Egypt as a whole. He helped with other things like pharmacy and banks.

May 11, 2024
Unprompted review
Rated 5 out of 5 stars

Egypt is safe and amazing

Great customer service. Cruise ship a bit tired but spotlessly clean, all staff polite and very welcoming. Great choice of food drinks etc. Egyptologist Hany . Was amazing so caring , humorous and very knowledgeable. Trips amazing . Hotel in Hurghada lovely, again spotlessly clean beautiful location. Egyptair disappointing, meal served within the first hour, small bottle of water and a carton of juice. Meal was ok. But no other service throughout the flight. Gasping for another drink on way home as plane very hot. Staff sitting in passenger seats. Surly crew. So for 4 hours they were doing nothing. Wouldnt fly with them again unless it was the only option .

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

Egyptian Wonder Holiday

I can not thank them enough
A brilliant holiday
Two days in Cairo
Seven days Nile Cruise
Five days Red Sea Resort
From booking to check in the whole experience has gone smooth
Every transfer we were met by a representative who made sure we had nothing to worry about
The hotels were what we asked for
The boat and excursions were superb
It has honestly been a holiday of a lifetime
We would recommend this company to everyone we know

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great Holiday Experience

My husband and I would like to thank Classic Holidays for making our holiday such a great experience. We last went to Egypt and Luxor 20 years ago. From when we arrived at Luxor Airport to when we left yesterday everything was hassle free and the support we received from your Egyptian operators was great. I will definitely recommend your company for anyone who wants to go to Egypt.

May 6, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Egypt, Nile cruise holiday

Egypt Air flight was good, on time and very comfortable. Hotel in Cairo very nice with a view of the Pyramids at Giza.
Was upgraded to the Grand Mandarin for our Nile cruise, a lovely boat, staff amazing.
Our guide Marco was exceptional, so knowledgable and approachable. Food excellent. Cabin a bit shabby
but clean and comfortable.
It was an amazing holiday, unforgettable, thankyou Classic xx

May 4, 2024
Unprompted review

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