Clayton Wood Natural Burial Ground Reviews 

105
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Beautiful natural burial grounds just perfect for our dear Mum. The Team have been kind, considerate and massively helpful since our first visit to choose Mum's resting place through until our final... See more

Company replied

Rated 5 out of 5 stars

The staff has been extremely helpful in such a difficult time. We have had to have a burial in such a short timeline and everyone ensured that this happened. The process was seamless and they worked... See more

Company replied

Rated 5 out of 5 stars

Not only a beautiful place, but the staff are as passionate about caring for nature and wildlife as burials. Emma walked around with me and relatives to get the perfect plot (same day as Burial of a... See more

Company replied

Rated 4 out of 5 stars

The staff were helpful and considerate. The Oak Service Hall was just the right size for the funeral and the position of the burial ground in sight of the South Downs is lovely. It would have been 5... See more

Company replied

Company details

  1. Cemetery
  2. also in
  3. Cremation Service
  4. Funeral Director
  5. Funeral Home

Written by the company

Clayton Wood natural burial ground is set in 15 acres of countryside within the South Downs National Park. You can be part of a new English wood that will be protected from development. Situated below the Jack and Jill Windmills, our beautiful site has various dedicated areas for full natural burial and cremated remains, as well as memorial scattering lawns, surrounded by native trees for future generations to enjoy.


Contact info

4.8

Excellent

TrustScore 5 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(105)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nestled at the foot of the downs

Nestled at the foot of the downs, this natural burial ground offers a serene final resting place for your loved ones. The staff is both courteous and supportive, while the grounds are left in their natural state, providing a peaceful environment.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Respectful

Respectful, informative and friendly.

April 2, 2025
Clayton Wood Natural Burial Ground logo

Reply from Clayton Wood Natural Burial Ground

Thank you for taking the time to leave a review and for your kind words regarding Clayton Wood.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Tess was so helpful

Tess was so helpful. She's professional, knowledgeable & intuitive.

Thank you Tess

May 2, 2025
Clayton Wood Natural Burial Ground logo

Reply from Clayton Wood Natural Burial Ground

Dear Dianne

Thank you for taking the time to leave a review. We are pleased that Tess at Clayton Wood was so helpful.

We will pass on your kind words.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 4 out of 5 stars

Beautiful location and upkeep

Beautiful location and upkeep. Staff pleasant and helpful.

Only reason we’ve awarded 4 stars is the very high cost of using the hall for any time over the free hour that is offered with the plot.

May 1, 2025
Clayton Wood Natural Burial Ground logo

Reply from Clayton Wood Natural Burial Ground

Dear Daniel

Thank you for taking the time to leave a review and for your kind comments regarding our site and colleagues at Clayton Wood.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Beautiful setting and great staff

Clayton Wood is a beautiful setting for the final resting place of a loved one. The process of finding a suitable plot and the interment day went really smoothly. All the staff there were very helpful and understanding of our needs at a difficult time.

May 8, 2025
Clayton Wood Natural Burial Ground logo

Reply from Clayton Wood Natural Burial Ground

Thank you for taking the time to leave a review and for your kind words regarding our site at Clayton Wood.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

You made a very sad day more bearable.

You made a very sad day more bearable.
Thank you to your staff

April 23, 2025
Clayton Wood Natural Burial Ground logo

Reply from Clayton Wood Natural Burial Ground

Dear Mrs Suleyman

Thank you for taking the time to leave a review. We are pleased that our colleagues at Clayton Wood helped to make a sad day more bearable.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

A beautiful place to say goodbye

The whole experience at Clayton gave us a feeling of peace at an emotionally difficult time and we came away thinking we had done the right thing for a much loved husband, father and grandfather as we laid him to rest in sight of his beloved South Downs.

April 1, 2025
Clayton Wood Natural Burial Ground logo

Reply from Clayton Wood Natural Burial Ground

Dear Mrs Timmis

Thank you for taking the time to leave a review. We are pleased that you found the perfect place to lay your loved one to rest and found some peace during this difficult time.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 3 out of 5 stars

Not great

I didn’t like they were still digging the grave 45 mins before my dad was due. In fact finished as he arrived. They were not very polite about it and clearly didn’t understand why I was so upset to see the digger almost on top of mum either.,
Mum and dad pre purchased it. Not as good as they make it sound. No flowers allowed except wild flowers which they cut down. 😢

March 28, 2025
Clayton Wood Natural Burial Ground logo

Reply from Clayton Wood Natural Burial Ground

Dear Sue

Thank you for taking the time to share your feedback with us regarding the service at Clayton Wood. We are truly sorry to hear about your experience, and we deeply regret any distress caused during such a sensitive time.

We take all feedback seriously and are committed to continuously improving our services to ensure we support our clients to the highest standards. If you feel that a further discussion would be helpful, we invite you to reach out to a manager directly at info@claytonwood.co.uk. A member of our management team will be happy to contact you at a time that is more convenient for you.

Regarding the placement of flowers, we have a designated wildflower meadow burial area that naturally flourishes throughout the year. However, you're welcome to place flowers there and we also allow the placement of fresh-cut flowers and native plantings in other areas. Our team would be happy to guide you on the specific location of your loved ones' resting place and discuss the available options in more detail.

Please do not hesitate to reach out if you have any further questions or concerns.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Steve was very helpful.

Steve was very helpful in finding a plot that suited us . We found Clayton Wood an ideal setting for a creative funeral.

March 19, 2025
Clayton Wood Natural Burial Ground logo

Reply from Clayton Wood Natural Burial Ground

Thank you for taking the time to leave a review. We are pleased that Steve was so helpful in finding you the right plot and that you found Clayton Wood to be the ideal setting.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

It was a very peaceful day thanks to…

It was a very peaceful day thanks to the thoughtful support from all staff. It's a very beautiful setting. I would recommend Clayton Wood for a woodland burial

March 21, 2025
Clayton Wood Natural Burial Ground logo

Reply from Clayton Wood Natural Burial Ground

Thank you for taking the time to leave a review and for your kind comments regarding our colleagues and grounds at Clayton Wood.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Kind, caring and understanding.

The staff has been extremely helpful in such a difficult time. We have had to have a burial in such a short timeline and everyone ensured that this happened. The process was seamless and they worked with the funeral home to ensure this. Everyone was kind, understanding and words cannot express how much we as a family appreciate this. The setting here is peaceful and our Mother is laid to rest near loved ones.
Angela Dumbovic

September 18, 2024
Clayton Wood Natural Burial Ground logo

Reply from Clayton Wood Natural Burial Ground

Dear Angela

Thank you for taking the time to leave a review. We are pleased that the process was seamless and are glad that you found the setting at Clayton Wood was peaceful and that your mother is laid to rest near loved ones.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds


Rated 5 out of 5 stars

We had a very friendly and sympathetic…

We had a very friendly and sympathetic discussion about our choice of a natural burial for my husband and everything was just as promised we were very happy with our decision,and couldn’t fault how the company carried out our wishes for a celebration of his life.

January 27, 2025
Clayton Wood Natural Burial Ground logo

Reply from Clayton Wood Natural Burial Ground

Dear Mary

Thank you for your kind comments regarding our grounds, site and staff at Clayton Wood. These will be communicated out to the team.

Kind regards

Emma Connors
Head of Crematoria and Burial Grounds

Rated 4 out of 5 stars

Scattering of ashes…

After initial hiccup regarding weekend scattering, the day went well and the staff member was very pleasant. Lovely spot too.

September 28, 2024
Clayton Wood Natural Burial Ground logo

Reply from Clayton Wood Natural Burial Ground

Thank you for taking the time to leave a review. We are pleased that the day went well in the end and you had a lovely spot to scatter the ashes.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Everything ran smoothly

Everything ran smoothly, the staff were polite and friendly

September 12, 2024
Clayton Wood Natural Burial Ground logo

Reply from Clayton Wood Natural Burial Ground

Dear Graham

Thank you for taking the time to leave a review. We are pleased that everything ran smoothly and the staff at Clayton Wood were polite and friendly.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Both mum and dad are buried at Clayton…

Both mum and dad are buried at Clayton Wood Natural Burial ground which they chose. We had a Christian service in church for each of them followed by the Committal at the Burial ground by the grave, dad in 2021 and mum in 2024. All went smoothly and well. We regularly visit to place flowers. Its a lovely Peaceful place.

June 28, 2024
Clayton Wood Natural Burial Ground logo

Reply from Clayton Wood Natural Burial Ground

Dear Ms Annells

Thank you for taking the time to leave a review. We are pleased that the services for your mum and dad went smoothly and that you found Clayton Wood to be such a lovely and peaceful place.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

A beautiful natural burial site

A beautiful natural burial site at the bottom of the downs, staff are very helpful and respectful . Grounds are left to nature and is a very tranquil setting for your loved ones

October 16, 2024
Clayton Wood Natural Burial Ground logo

Reply from Clayton Wood Natural Burial Ground

Thank for you for taking the time to leave a review and for your kind comments regarding our grounds and colleagues at Clayton Wood.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Nature

The chapel overlooking the Downs and Clayton windmills is perfect for a moving farewell in a natural setting. Everybody made us feel welcome and cared for , very important when you lose a loved one.

February 4, 2025
Clayton Wood Natural Burial Ground logo

Reply from Clayton Wood Natural Burial Ground

Dear Janette

Thank you for taking the time to leave a review. We are pleased that our colleagues at Clayton Wood made you feel welcome and cared for and that you enjoyed the view from the chapel.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

Recommended

With its beautiful location, Clayton Wood is a very appropriate space for laying to rest your loved ones. They operate as a natural burial site, so if you feel a closeness to nature (as hopefully most of us do), each burial will help bring life to the vegetation (notably tree planting) and allowing wildlife to thrive too. One of the rules of natural burial is usage of natural, biodegradable coffins only.

Because it is a natural space, the paths to the plots can get muddy especially in the winter. Wear appropriate footwear to the memorial service, or if you are visiting a grave, and if wheelchair bound please enquire about plots that are as accessible as possible as this can be tricky to navigate.

I do recommend the service hall, this is a peaceful contemporary space with a lot of light that can stream in and help towards a sympathetic reflective service.

The staff are good at advising those who are navigating such difficult, usually heartbreaking circumstances, and you feel treated with empathy and respect.

I would definitely advise those who have lost, to consider natural burial, it's a comfort to think your loved one is returning to nature, and helping grow future woodland.

October 2, 2024
Clayton Wood Natural Burial Ground logo

Reply from Clayton Wood Natural Burial Ground

Thank you for leaving a review and for all your kind words regarding our our colleagues and ground at Clayton Wood.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars

It was a wonderful setting

It was a wonderful setting. The staff were discreet and efficient. It was a beautiful day and such a comfort to visit this lovely spot and remember my mother.

November 7, 2024
Clayton Wood Natural Burial Ground logo

Reply from Clayton Wood Natural Burial Ground

Dear Nadia

Thank you for taking the time to leave a review. We are pleased that our colleagues at Clayton Wood were so efficient and that you found the setting to be wonderful and a lovely spot to remember your mother.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Rated 5 out of 5 stars
Clayton Wood Natural Burial Ground logo

Reply from Clayton Wood Natural Burial Ground

Thank you for taking the time to leave a review and for your kind comments regarding our site at Clayton Wood. These will be communicated out to the team.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look