Cleaners Gallery Reviews 36

TrustScore 4 out of 5

3.8

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Rated 3 out of 5 stars

Price was ok , and supposedly in stock but the delivery to couriers was a week late. It did arrive before the later delivery day so turned out ok.

Rated 4 out of 5 stars

My original assessment of your company was very poor because I still had not received my missing parcel and no one had bothered to reply to my complaints after two weeks. Some confusion and lack of c... See more

Company replied

Rated 5 out of 5 stars

They had a particular product I was looking for which isn't available everywhere. I put in a order for delivery and the correct order was delivered promptly. Though I paid a delivery fee due to the sm... See more

Company replied

Rated 5 out of 5 stars

My order was split due to one item being out of stock, as I urgently needed the rest. Everything was handled promptly and efficiently, which I truly appreciate.

Company replied

Company details

Written by the company

With nearly 13 years of experience in the cleaning industry, we understand how important it is to have health and safety measures to keep the diseases away. Across Australia, we have been supplying a wide range of products for every house, hotel, and industry to increase the safety of individuals. Designed with extreme care to ensure that our quality products keep individuals and the environment clean and healthy.


Contact info

3.8

Great

TrustScore 4 out of 5

36 reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

They are really helpful

They have many number of branded cleaning equipment in wide range of categories

August 7, 2025
Unprompted review
Cleaners Gallery logo

Reply from Cleaners Gallery

Thank you for your review. We’re pleased to hear you appreciated our wide range of branded cleaning equipment across many categories. We truly value your support and look forward to helping you again.

Rated 1 out of 5 stars

Still waiting on my delivery

Still waiting on my delivery. Not sure what is going on with my order but they came to my house and didn’t leave it. Not sure where it is now.
It has been now a week after they failed to deliver my goods and I still haven’t been updated as to what is going on with my purchase. Definitely would NOT recommend using this company!

July 30, 2025
Rated 5 out of 5 stars

great work

keep up the great work and services

July 3, 2025
Cleaners Gallery logo

Reply from Cleaners Gallery

Thank you for your kind words and encouragement. We truly appreciate your support and are pleased to hear you value our service. We look forward to continuing to provide you with the great service you expect.

Rated 5 out of 5 stars

Speedy delivery and reasonable freight…

Speedy delivery and reasonable freight costs.

July 3, 2025
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Reply from Cleaners Gallery

Hey there,
Thanks for the great review! Love that you found exactly what you needed — and at the right price too. That’s what we aim for. Hope to see you back soon!
The CG Crew

Rated 4 out of 5 stars

Product great

Product great. Delivery process very good. Ordered 20/6, delivered today, 9/7. Bit slow I think. Otherwise good

June 25, 2025
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Reply from Cleaners Gallery

Thank you for your review. We’re glad to hear you were happy with the product and that the delivery process went smoothly overall. We also appreciate your feedback on the delivery timeframe and understand it took longer than expected. Your comments are valuable and help us improve. Thank you again for your support.

Rated 4 out of 5 stars

Good experience

Good product. Good price. Had the items I was looking for.

June 29, 2025
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Reply from Cleaners Gallery

Thank you for your great review. We are pleased to hear you had a good experience and found the products you were looking for at a good price. We appreciate your support and look forward to serving you again.

Rated 4 out of 5 stars

Fixing a problem.

My original assessment of your company was very poor because I still had not received my missing parcel and no one had bothered to reply to my complaints after two weeks. Some confusion and lack of clarity in processes contributed to this. A poor review using this survey seemed to get things going. Within 48 hours I had a number of emails and a phone call. My toilet paper has been found after its delivery to the wrong address and my contact with your company has restored my faith in human contact.
Thanks.

June 27, 2025
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Reply from Cleaners Gallery

Thank you for updating your review and for giving us the opportunity to make things right. We are truly sorry for the frustration caused by the delay, lack of response, and confusion around the delivery process. That is not the experience we want any customer to have.

We are very pleased that your parcel was located and that our team restored your confidence in us. Your feedback is greatly appreciated, as it helps us identify where we need to improve our communication and processes.

Thank you again for your patience and understanding.

Rated 5 out of 5 stars

Great product & price

I purchased a long handle brush & shovel set and found the price and quality excellent

June 9, 2025
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Reply from Cleaners Gallery

Thanks so much for the kind words! We're glad the brush and shovel set hit the mark for both price and quality. Appreciate your support!

Rated 5 out of 5 stars

Very happy

Very happy. I received exactly what I ordered, and it was a quality product.

May 8, 2025
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Reply from Cleaners Gallery

Thanks for the lovely review! We're so glad you got exactly what you were after and loved the quality too.

Rated 5 out of 5 stars

Great service and product

Other then the misshap with the delivery fees, we are very happy with our trolleys. Great quality and sturdy.
Staff were lovely and helpful.

April 28, 2025
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Reply from Cleaners Gallery

Thanks for the great feedback! We're really happy you're loving the trolleys — and sorry again about the delivery mix-up. Glad our team could help and make things right!

Rated 5 out of 5 stars

Prompt delivery

They had a particular product I was looking for which isn't available everywhere. I put in a order for delivery and the correct order was delivered promptly. Though I paid a delivery fee due to the small size of my order this seemed perfectly reasonable. I plan to purchase more items from the Cleaners Gallery going forward.

April 9, 2025
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Reply from Cleaners Gallery

Thanks so much for the thoughtful review! We're glad we had what you needed and could get it to you quickly. Looking forward to helping you again soon!

Rated 5 out of 5 stars

Good product good service

Good product good service

April 6, 2025
Cleaners Gallery logo

Reply from Cleaners Gallery

Simple and perfect—thanks a lot! We're happy you were pleased with both the product and service.

Rated 5 out of 5 stars

Perfect Sanitary Bin

Quality product and same appearance as shared images. Highly recommended to anyone who is looking for.

March 20, 2025
Cleaners Gallery logo

Reply from Cleaners Gallery

Thanks so much! We're glad the sanitary bin met your expectations — really appreciate the recommendation!

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