Cleanmybricks Reviews 308

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are highly satisfied with the product's performance, noting its effectiveness in cleaning various items, including Lego sets and other collectibles. People appreciate the quality and design, highlighting features like strong suction, adjustable power, and useful attachments that make cleaning easy and efficient. The ordering process is generally described as smooth and easy, with many reviewers reporting timely delivery and well-packaged items. However, some customers also noted that delivery times could be slow, particularly for international shipments, and a few experienced issues with tracking information. A small number of people mentioned concerns about battery life and occasional product malfunctions after some use.

What people talk about most

Product

Customers consistently note positive experiences with the product, often describing it as a great and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the product's effectiveness and... See more

Delivery service

Customers had positive experiences with delivery service, often praising the quick and speedy delivery, easy... See more

User experience

People report positive experiences with user experience, finding the product easy to use and effective.... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process to be easy and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Honestly, I am a bit suprised. I didn't expect such a good performance of this device, which actually looks like something cheap from China. However, it really performs very well to clean our Minecr... See more

Rated 4 out of 5 stars

The device works well and our 11 year old son now happily keeps his Lego clean because he has a device of his own to do it (and without risk of losing pieces). The filter is easy to clean and... See more

Rated 4 out of 5 stars

It’s a great product and an amazing idea in terms of creativity, I would have liked it to have a little more power if I’m honest.

Rated 4 out of 5 stars

The product arrived as described and on time. The packaging was a bit damaged. As I was giving it as a gift, I would have preferred that it was more in tact but, the items were fine. As to the functio... See more


Company details

  1. Vacuum Cleaner Store

Written by the company

We Help You Protect Your collection from its number one Enemy: Dust


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

308 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Disappointed!!

Firstly, I will say that they have responded to all my emails.
I ordered the vacumn cleaner as a present during the black friday event,17th Nov. Which was then confirmed as processed on the 21st. The link that was sent for tracking has been stuck at processing for all this time.Due to the delay, I was offered a free brush for the product or % off reduction which was a nice gesture. After several emails though,I finially asked for this to be cancelled and a full refund given as there was no sign of delivery and I needed it for a present. The last email confirmed they would cancel my order,which was great,but I wouldnt get the refund they got the product back from the shipping company. So currently I'm out of pocket with no idea when I'll get my money back which is disappointing.
It a shame as the cleaner looked good. Maybe a message about delayed delivery times on their web page would be useful and would help manage expectations.

December 15, 2024
Unprompted review
Rated 1 out of 5 stars

Bought from them a couple of weeks ago…

Bought from them a couple of weeks ago and the "tracking" from some weird carrier called YunTrack only shows processing. Reached out 3 times to the company and all they do is tell me it's shipped and resend the tracking. Really concerned this is a scam as they are not being very helpful at all in finding my package or sending a replacement.

December 15, 2024
Unprompted review
Rated 1 out of 5 stars

Dreadful experience, no delivery

I ordered a cleaner for my LEGO in November. Got an email on 25 November saying it had been sent but tracking link didn’t work. Chased 5 December and was sent a new tracking link but still didn’t work. Chased 11 December and told there was a festive backlog and that they would follow up with logistics company. Questioned this and sent an identical email on 13 December. Save yourself time and trouble and don’t deal with these time wasters.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, gets rid of all the dust from my lego, getting into all the corners with the different heads.

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

Very effective and lightweight

The mini hoover is absolutely perfect for dusting my lego sets - the brush especially dusts the hard-to-reach areas, and it effectively cleans the spaces in between studs, where I previously found difficult to clean. The different attachments allow for flexibility on different surfaces, as it also works well for dusting non-lego things on my shelves. My one criticism is that the battery life is relatively short, meaning I often have to charge it. However, this is not too much of a problem because of how quickly it can clean! Overall an amazing product and would definitely recommend to anyone with a dusty collection like mine.

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great product!

Great product!
Recently got a handheld vacuum cleaner from Cleanmybricks to get my collection a bit more cleaning than just using brushes. And it works great, the vacuum itself is pretty lightweight and comfortable to use to clean your models and other stuff. Also Works great with computers.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Clean my bricks

Great product works really well but I would to be able to use all the attachments on both ends if that could be done it be perfect

November 1, 2024
Unprompted review
Rated 4 out of 5 stars

Great price,

Great price,
Updated while item was in transit,
Safe delivery,
Lovely thank you note,
My lego looks amazing,
Also green is a great colour.
Very happy....

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great for legos and more

Works great for getting dust off my legos and more. Plus the filter area easily captures if a small piece does come off and get sucked up so easily retrieved. Product also looks very nice!

October 7, 2024
Unprompted review
Rated 1 out of 5 stars

Order not received, Never even Shipped!

Ive placed an order for the new 2.0 model on 6-9-2024 and as of yet cleanmybricks have not shipped my item.

In an email reply on 25-09-2024 they promissed to send it in the same week as the date of the reply and they did not do as they prommised.

Still my order has not been shipped a month after i placed it (and payed it).

DONT BUY HERE!!!!!

October 5, 2024
Unprompted review
Rated 5 out of 5 stars

35yo kid finally got a solution!

For years I’ve struggled to keep my LEGOs clean and every attempt to do it, would almost destroy them. But between the vaccum cleaner and the brushes it is much easier and friendlier to do it! :) totally recommend it

September 6, 2024
Unprompted review
Rated 3 out of 5 stars

Some improvements to be made

The shipping took so long. I almost forgot I had ordered the product. That aside, the battery life is horrible. I don’t even get half way through cleaning my sets and I need to recharge making cleaning a two or three day event rather than just one. When it is charged it does work well.

September 5, 2024
Unprompted review

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