CleanMyMac Reviews 2,292

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness in maintaining Mac performance, keeping devices running smoothly, and improving speed. Many users highlight the software's clean, modern, and intuitive interface, as well as its ability to perform essential tasks like malware checks and file reorganization. The customer service and support team are frequently commended for their quick response times, helpfulness, and professional approach, with many appreciating the clear and complete communication. However, some customers expressed dissatisfaction with the company's licensing policy, particularly regarding "lifetime" licenses for older versions and the inability to use a single license across multiple personal devices. A few users also mentioned issues with customer service responses from AI bots that did not adequately address their questions, and some found certain features, like the VPN product, to be overly aggressive or the cleaning process to be time-consuming due to the need to use multiple tools.

What people talk about most

Product

Clients share positive opinions on the product, with many reviewers praising its effectiveness in keeping... See more

Customer service

Consumers generally express high satisfaction with customer service, often describing it as excellent,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the product's ease of use and... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for being helpful,... See more

Response time

Customers had positive experiences with response times. Many reviewers praise the quick and helpful responses... See more

Based on these reviews

Rated 5 out of 5 stars

I use CleanMyMac regularly to keep my Mac running smoothly and at top speed. Having used a personal computer since the 1980s, I know how quickly they can become bogged down by the junk files programs... See more

Rated 5 out of 5 stars

Clean my Mac has kept our laptops clicking along nicely. Typically with an aging laptop it starts to take forever to restart and boot-up but it hasn’t been a problem since we started using Clean my Ma... See more

Rated 5 out of 5 stars

CleanMyMac really helped clean up an old Mac, and was the only thing that actually worked in dramatically improving performance. Fast forward to today, and I continue to use the program on my new Mac... See more

Rated 5 out of 5 stars

I have had no problems with this product since I first used CleanMYMac. [about 3 years ago]. The team was very helpful getting me going. Thanks to the team who I am sure are working under personal... See more


Company details

  1. Software Company

Written by the company

CleanMyMac offers 25+ tools to clean and organize your Mac. Designed to streamline your Mac experience, it swiftly eliminates vast amounts of unnecessary clutter, allowing you to enjoy a fully optimized and efficient Mac in just 5 minutes. You can use the app free for 7 days — enjoy all features without limitations.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

I’ve used to CMMac for multiple years…

I’ve used to clean my Mac for multiple years and been very happy with its performance on multiple different iMac and MacBooks. The updates are regular, but not intrusive and have always worked well giving me confidence that my machines are well protected and running clean and efficiently.

April 17, 2026
Rated 5 out of 5 stars

I have had no problems with this…

I have had no problems with this product since I first used CleanMYMac. [about 3 years ago]. The team was very helpful getting me going.

Thanks to the team who I am sure are working under personal stressful situations re the geopolitical state of the world.

April 17, 2026
Rated 5 out of 5 stars

Amazing Program well worth the money

CleanMyMac really helped clean up an old Mac, and was the only thing that actually worked in dramatically improving performance. Fast forward to today, and I continue to use the program on my new MacBook Pro. I love the clean and modern interface, and most importantly, how it continues to improve performance day after day. One of the best software purchases I have made.

April 17, 2026
Rated 4 out of 5 stars

I have used CleanMyMac from its Beginnings

I have used CleanMyMac from its beginning, and it has always been excellent overall. My only gripe is that I have one license for my main computer, but my little 13" Mac laptop can't be run with that same license, even though I can only use one of the computers at a time. Being retired, I am unable to buy a second license, so I am screwed. Why can't you allow splitting a single license between a main desktop computer and a tiny Apple Silicon laptop. Surely you have the ability to check for dual operation any time you wish. I hope you will consider making a change to your license rules. Money is important, but it isn't everything.

Ron Reil

April 17, 2026
Rated 4 out of 5 stars

Normally I’d give CMM 5 stars but the…

Normally I’d give CMM 5 stars but the recent versions are a bit annoying in that, in my case depending on where desktop Mac with Intel processor it Mac laptop with Apple silicon. On the desktop it keeps deleting my passwords whether it’s unticked or not. On the laptop there isn’t the option to clear the Ram when using Ram-hungry apps.
Other than these I’m pleased with CMM and have been for years now.

April 17, 2026
Rated 4 out of 5 stars

Overall I’ve been very happy with the…

Overall I’ve been very happy with the software for the most part. Where I’ve struggled a little bit is things like portable drives, it’s not very clear when the software is telling me there’s a space issue on the portable drive and then I try to run it and it’s running on my hard drive not the portable drive. Other than things like that it’s good.

April 17, 2026

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