CleanMyMac Reviews 2,292

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness in maintaining Mac performance, keeping devices running smoothly, and improving speed. Many users highlight the software's clean, modern, and intuitive interface, as well as its ability to perform essential tasks like malware checks and file reorganization. The customer service and support team are frequently commended for their quick response times, helpfulness, and professional approach, with many appreciating the clear and complete communication. However, some customers expressed dissatisfaction with the company's licensing policy, particularly regarding "lifetime" licenses for older versions and the inability to use a single license across multiple personal devices. A few users also mentioned issues with customer service responses from AI bots that did not adequately address their questions, and some found certain features, like the VPN product, to be overly aggressive or the cleaning process to be time-consuming due to the need to use multiple tools.

What people talk about most

Product

Clients share positive opinions on the product, with many reviewers praising its effectiveness in keeping... See more

Customer service

Consumers generally express high satisfaction with customer service, often describing it as excellent,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the product's ease of use and... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for being helpful,... See more

Response time

Customers had positive experiences with response times. Many reviewers praise the quick and helpful responses... See more

Based on these reviews

Rated 5 out of 5 stars

I use CleanMyMac regularly to keep my Mac running smoothly and at top speed. Having used a personal computer since the 1980s, I know how quickly they can become bogged down by the junk files programs... See more

Rated 5 out of 5 stars

Clean my Mac has kept our laptops clicking along nicely. Typically with an aging laptop it starts to take forever to restart and boot-up but it hasn’t been a problem since we started using Clean my Ma... See more

Rated 5 out of 5 stars

CleanMyMac really helped clean up an old Mac, and was the only thing that actually worked in dramatically improving performance. Fast forward to today, and I continue to use the program on my new Mac... See more

Rated 5 out of 5 stars

I have had no problems with this product since I first used CleanMYMac. [about 3 years ago]. The team was very helpful getting me going. Thanks to the team who I am sure are working under personal... See more


Company details

  1. Software Company

Written by the company

CleanMyMac offers 25+ tools to clean and organize your Mac. Designed to streamline your Mac experience, it swiftly eliminates vast amounts of unnecessary clutter, allowing you to enjoy a fully optimized and efficient Mac in just 5 minutes. You can use the app free for 7 days — enjoy all features without limitations.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 3 out of 5 stars

Virus protection

I use and really like the features of CleanMyMac. I do however have Bitdefender for virus protection. I would like to discontinue my annual subscription of Bitdefender, but I am not confident that CleanMyMac gives me the same level of protection. I would like to see you step up that part of the program and you will have my business.

April 17, 2026
Rated 5 out of 5 stars

It works!

Very helpful sorting out subscriptions and matching app versions to OS versions. And, so far the app has worked well, without causing any problems.

April 17, 2026
Rated 5 out of 5 stars

I use CleanMyMac regularly

I use CleanMyMac regularly to keep my Mac running smoothly and at top speed. Having used a personal computer since the 1980s, I know how quickly they can become bogged down by the junk files programs leave. CleanMyMac does this smoothly, while at the same time checking for malware and reorganizing files for smoother operation. It's a part of my maintenance routine.

April 17, 2026
Rated 5 out of 5 stars

What made my experience great is ease of us and the Smorgasbord of useful items and digital reading information

What made my experience great is the product,
your customer service, ease of use of your products, except VPN. Not that VPN is a bad product, it is that IT IS TOO GOOD.
I constantly get info that there is a suspicion someone is using my computer as the VPN signal is not in Toronto. I have to go through the rigmarole of turning it off. That is annoying. Can this be fixed? If not, I will need to drop it and that won't please me as I really do like it. I like all your products and will continue to use them . Keep it going McPaw!

April 17, 2026
Rated 5 out of 5 stars

Great product

Easy to use, and has prevented so many issues and customer service through email I have always received a response back within 24 hours if not before.

October 15, 2025
Rated 5 out of 5 stars

Love this app!

I've been using Clean My Mac for many years - it's the best way to keep my disks tidy and get rid of useless files and clutter in an easy-to-use package. Well worth the money just in time savings alone.....

April 17, 2026
Rated 5 out of 5 stars

Clean my Mac has revolutionized how I…

Clean my Mac has revolutionized how I maintain my MacBook Pro laptops. Previously I used PC laptops that constantly had memory issues due to clutter accumulating. Their policy of updating their offering adding new capabilities has also been most useful to me.

April 17, 2026
Rated 5 out of 5 stars

I appreciate how easy it is to use and…

I appreciate how easy it is to use and how the Clean My Mac application gives immediate feedback to me. Getting rid of clutter on a semi-weekly basis is a priority for me and consequently very useful. My MacBook Air works like a charm after a thorough cleaning.

April 15, 2026
Rated 5 out of 5 stars

Super program.

The program does what it says it does and does it well!! Have been using for probably 10 years almost on multiple computers without any problems

April 17, 2026

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