Clear Crystal Reviews 2,255

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the jewelry and Christmas crackers, noting they offer great value for money. Many people appreciate the quick delivery service and the ease of ordering, often highlighting the beautiful presentation of items. However, some customers were not happy with the quality of certain items, especially gifts received in crackers, describing them as cheap or not matching advertised descriptions. A few people also mentioned issues with incorrect items being sent or free gifts not being received as expected, though customer service often resolved these promptly.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers are delighted with the quality and beauty... See more

Quality

Customers had positive experiences with quality, often praising the excellent craftsmanship and durability of... See more

Order

Clients share positive opinions on order. Many customers found the ordering process very easy and appreciated... See more

Delivery service

Users describe positive interactions with delivery service. Customers frequently praise the quick and fast... See more

Value for money

Consumers are highly satisfied with the value for money. Many reviewers praise the fantastic prices, good... See more

Based on these reviews

Rated 5 out of 5 stars

Bought lovely bracelet had compliments ordered 2 for presents saw necklace matching ordered to go with one of bracelets then one for myself. By buying staggered I also had free items plus 2 calendars... See more

Rated 5 out of 5 stars

Hi I've bought from this company a few times,mainly for Christmas and anything I've bought was great value for money! My daughter and granddaughter loved the jewellery advent calendars and I loved t... See more

Rated 5 out of 5 stars

Couldn't place my order at first, but an email sent and answered very quickly everything went through. Delivery was in two days, and the quality was excellent as always. Have made purchases in the pas... See more

Rated 5 out of 5 stars

I ORDERED QUITE A FEW ITEMS , ALL RECEIVED WITHIN A FEW DAYS. MY FAMILY, DAUGHTER, STEP DAUGHTERS, GRAND DAAUGHTERS, GREAT GRANDDAUGHTERS & A FEW FRIENDS ALL WERE GIVEN CLEAR CRYSTAL GIFTS ALL GREATLY... See more


Company details


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4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Great products in general, communication a bit poor

I have bought quite a few items from Clear crystal and all have been good. My recent purchase was lovely but not as advertised and I am disappointed that despite sending 2 emails, I have not been contacted about this matter. I appreciate it was a free gift that was not as described, but to get that free gift I bought something I might not have ordered otherwise. I have also noticed that some of the products advertised do not have sizes - there is a lovely crystal bracelet I would buy but as it does not have the size and as that email request has not been answered either, I cannot go ahead and purchase. In general I love the products and always buy crackers and calenders, all much loved by the family.... please improve your communication!

February 1, 2026
Rated 3 out of 5 stars

Underwelming

This item , is very sturdy made . My disappointment with it, is
the photos greatly exaggerate the size of the stones . This is put across as an expensive product , I bought 2 , one for myself and one to give as a birthday gift for my 50+ friend , but more suitable for a child or teenager

November 28, 2025
Rated 5 out of 5 stars

Excellent quality

Couldn't place my order at first, but an email sent and answered very quickly everything went through. Delivery was in two days, and the quality was excellent as always. Have made purchases in the past and will do so in the future as have never been disappointed with the quality.

February 2, 2026
Rated 5 out of 5 stars

Beautiful Jewellery that doesn't cost the earth.

With Clear Crystal, it is crystal clear... what you see is what you get! Absolutely gorgeous jewellery, beautifully crafted and presented.
From ordering online (which was simple) to receiving delivery, I was kept well informed regarding the stage of my orders. They were well wrapped in beautiful presentation boxes and delivered on time. Thank you Crystal Clear.

February 1, 2026
Rated 5 out of 5 stars

Earings sent in error

I ordered some pink crystal earings was sent clear ones instead. Informed Clear Crystal of error and they promptly sent out the correct earings straight away. They apologised for error. I have sent for items before. Prompt service and lovely products.

January 11, 2026
Rated 5 out of 5 stars

Caring company, deserves 5* plus!

I honestly can’t thank this company enough. From start to finish, the level of care, professionalism, and genuine effort they showed was exceptional.
My daughter who has special needs, damaged a crystal reindeer that was from a cracker set we had brought 8 years ago!
She was truly heartbroken.
I decided to reach out to the company and ask if at all possible could I still purchase one.
The company were so fantastic that they found my order and replaced the item free of charge!
I didn’t think I was able to find the same one, but for them to replace it after all these years, definitely deserves a 5* plus review!!
My daughter is over the moon, and very grateful, as am I as a mother.
Thank you kindly again.

January 13, 2026
Unprompted review

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