clearearwax.co.uk Reviews 

1,438
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 481 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally professional, friendly, and gentle during the ear cleaning treatments. People note that the overall service is remarkably quick, efficient, and successfully restores hearing while providing very useful and practical aftercare advice. However, some people mentioned frustrating issues with booking problems, missed appointments, or unhelpful administrative responses from the team. A few customers also reported incomplete wax removal, lingering blockages, or unexpected difficulties experienced during their clinic visits. Some reviewers noted that dealing with ongoing communication failures made resolving these specific concerns quite challenging overall.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing the clinicians as friendly,... See more

Service

Users describe positive interactions with service, highlighting quick and efficient treatments that... See more

User experience

Customers consistently note positive experiences with user experience, highlighting smooth, quick, and... See more

Product

Consumers find product to bring great satisfaction, frequently noting that the procedure is painless and that... See more

Customer service

People report positive experiences with customer service, highlighting welcoming staff who make the process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vivek Chowdary was very informative and helped me understand how to better protect my ears which products I should be using and how I am damaging my ears by doing what I am . Would highly re... See more

Rated 5 out of 5 stars

Muhammad is did very wonderful job at Twickenham clinic . I was so worried about my ears unfortunately I used cotton buds and my both ears was blocked but now it's totally perfect. I can hear very wel... See more

Rated 5 out of 5 stars

Second visit to see Mugunth at the Bexley clinic. Both appointments seen on time, by a very professional, friendly and knowledgeable guy. Second visit was necessary due to unmovable impacted hard wax... See more

Rated 5 out of 5 stars

Vivek was amazing! He was very kind, calm, professional and extremely reassuring and has restored my hearing. He said he thought that my 6 years younger friend was my daughter, so I probably shoul... See more


Company details

  1. Local Medical Service

Written by the company

Earwax Removal Service in the 34 clinics in and around the London area performed by experienced Audiologists and Microsuction Specialists.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.6

All reviews

(1,438)

280 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pranto was amazing

Pranto was amazing, i was suffering with ear problems and he was able to resolve my issue within 20 minutes as well as give me extra advice. Extremely grateful for his world class customer service, would definitely come again.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Earwax removal

Done the service with Vivek and it was great and very comfortable for both ears. Great customer service and he was very welcoming. I do recommend if youre looking to unblock your ears only took me 10 minutes for both ears

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

I really appreciated the full and thorough service in the removal of a substantial plug of earwax by the consultant PS at the Reading office this morning. I have no hesitation in recommending this company who also have a very competitive pricing structure.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Abi was great and very experienced

Abi was great and very experienced - she put me at ease straight away & was very gentle & professional. I'll definitely go back and would definitely recommend seeing her. Thanks!

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

great!

Adi was professional, speedy and thorough.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

We managed to get an appointment on the same day, on a Sunday, thanks to so many locations available. I booked for my child and he was seen by Pranto in Fulham. He was excellent and kind and dealt with our issue very quickly. Highly recommend!

November 2, 2025
Unprompted review

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