While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, often highlighting the solid construction and beautiful designs that frequently exceed expectations and match online descriptions. Many people are particularly happy with the customer service, describing it as helpful, responsive, and efficient, guiding them through the process and addressing inquiries with care. However, some customers also noted issues with the delivery service. A few people experienced longer than expected shipping times, with some items taking several weeks or even months to arrive, occasionally without consistent tracking updates. There were also isolated instances where products arrived damaged, or with minor defects, and a small number of consumers felt that customer service responses regarding these issues were not always satisfactory.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

Customers generally had positive experiences with product quality. Many reviewers praised items like dining... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise fast shipping, with items... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers found the support staff to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a writing desk from Clearhalo, and the quality exceeded my expectations. Unlike most competitors whose furniture is made of particle board these days, this Victorian-style desk is made of so... See more

Rated 5 out of 5 stars

ClearHalo offers a great range of modern home furniture at fair prices. The website is easy to navigate, product details are clear, and checkout is straightforward. Delivery was on time and the items... See more

Rated 5 out of 5 stars

I recently bought a dining table and matching lighting from Clearhalo, and I genuinely couldn’t be happier. Both pieces are absolutely stunning, really well made, and fit my space perfectly. They... See more

Rated 5 out of 5 stars

Some really nice products available, as per other reviews these items come from China so don’t expect your order to arrive as quick as uk supplier but the light I purchased was worth the wait. It... See more


Company details

  1. Furniture Store

Written by the company

Online store providing lighting and wall art.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

222 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clearhalo

Clearhalo, was very easy to communicate with and provided answers when needed. Ordered a dinning table and when it arrived it looked even better in person.

I do recommend and will order again!

Quality for the price guaranteed.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

The sofa bed arrived in perfect…

The sofa bed arrived in perfect condition and were exactly what I was expecting. good quality and they look great in my spare bedroom. I would recommend them clearhao

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Happy Customer

The item received was manufactured beautifully and looks fantastic in my home. The support staff at Clearhalo were excellent with their communication, especially when I became worried due to the time it took to receive the item, from the date of ordering to arrival - they always answered my emails promptly, which was very satisfying. I would recommend buying any item from the Clearhalo platform.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

I bought 2 bedside pendants they look…

I bought 2 bedside pendants they look great in my newly renovated bedroom gives it hotel vibes

Well packaged and delivery time was within shipping time advertised

Thank you to customer service for all the updates and help installing the lights

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

I love my lanterns!

I love my lanterns. It took quite some time to get them, but when I got them they were worth the wait. The scale was perfect for my space and they looked even better in person. They were a good investment.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Bought a dressing table for my…

Bought a dressing table for my teenager. She absolutely loved the design and the way it looked in her room. Easy to put together and sizes were accurate. The company were easy to order from and didn't have to wait to long for it to arrive. Would definitely recommend this company for stylish furniture. Looking at wall lights and ceiling lights so many to choose from. Designs are amazing.

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Do NOT BUY ANYTHING FROM THIS COMPANY

Do NOT BUY ANYTHING FROM THIS COMPANY!
I bought a white couch from them. When I finally got it months later it was grey/purple in colour and looked nothing like the colour on the website. When I raised that I needed a white couch and showed them photos of the colour they simply sent me dark photos of it in the warehouse saying it matched the description. I told them their pictures are misleading and I have had several people confirm what we received and invited them to send their own person to view the product or even invited them to face time to see the product is not what was on the website…..their response was simply to say…the colour ‘white’ is a reference to a primary colour only and in fact it was beige…legally that is misleading and deceptive. I was offered a refund if I paid for delivery to return it which was 3 times more than the value of the couch! They are so unprofessional and should be banned from selling online.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Customer first!

Great products and just as great customer service. When we had placed an order by mistake customer service helped us cancel because their order processing hadn't completed yet. Just as a customer wishes to be treated!

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

I had to wait a long time for the…

I had to wait a long time for the delivery due to the painting being large and having to be shipped, but when it arrived it was packaged extremely well and the picture looks great , well worth the wait

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

ClearHalo offers a great range of…

ClearHalo offers a great range of modern home furniture at fair prices. The website is easy to navigate, product details are clear, and checkout is straightforward. Delivery was on time and the items arrived well‑packaged with no damage. The quality feels solid and looks exactly like the photos. Overall, a reliable furniture store that I’d happily order from again.

February 5, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look