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Rated 4 out of 5 stars

Hi im Mrs Brenda Velasquez I have full application for Shauna lee so she can receive your clearloans she also a honest person to pay a fortnight payment I be the guarantor to make sure she pays the pa... See more

Company replied

Rated 3 out of 5 stars

Everything was great, until I spoke to my mum (guarantor) who advised that the person she had spoken to over the phone was incredibly rude. Also seems to be a lot pf back and forth and over the phone... See more

Company replied

Rated 3 out of 5 stars

There was so much to do and my guarantor was not happy she had to make an online because yous refuse to take fax or email. Alit of people dont use online banking which makes it hard yous needed so muc... See more

Company replied

Rated 4 out of 5 stars

This is the second time in 2 years I’ve used clearloans. This time I had to submit the same personal details several times due to computer issues on their end. Mind you it is Xmas and everyone would b... See more

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

About ClearLoans

Information provided by various external sources

ClearLoans - Comparison Rate 43%

Decisions made by real people

ClearLoans doesn't just let computers decide if you can have a guarantor loan. The most important thing is that you have a friend or family member who trusts you enough to guarantee to make repayments if you don't, and that you can afford to repay the loan.

No Fees or Charges

ClearLoans doesn't charge fees for applying for a loan, paying your loan off early or making a late payment. The only thing you pay is the interest agreed before the loan is paid out.

A cheaper way to borrow

Our guarantor loans are around 30th of the interest rate of a payday loan and are regularly featured by price comparison sites as one of the cheapest options for anyone borrowing $3,000 - $15,000 with a low credit score.

Paying off your guarantor loan

We've thought of as many ways as possible for you to repay your guarantor loan. Regular payments are made by Direct Debit, but you can also pay by card over the phone during office hours. Interest is calculated daily so you only pay for the time you have the loan. If you pay the loan off early, you pay less than the agreed amount, even if you pay just $1 off early, you stop paying interest on that money immediately.

About ClearLoans


Contact info

3.2

Average

TrustScore 3 out of 5

941 reviews

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Rated 5 out of 5 stars

Will give them a 10 out of 10 for fast…

Will give them a 10 out of 10 for fast and sufficient service

November 17, 2019
Unprompted review
ClearLoans logo

Reply from ClearLoans

Hi Kylie,

Thanks for your review, we're glad that you had an excellent experience!

Kind regards,

James@ClearLoans

Rated 3 out of 5 stars

A lot of the same information was asked…

A lot of the same information was asked for repeatedly even after if was provided the first time it was asked for, apart from that most of the customer service personnel were helpful & polite to deal with.

November 13, 2019
Unprompted review
Rated 1 out of 5 stars

Do not apply for a loan with Clear…

Do not apply for a loan with Clear Loans

During the check with my Guarantor, they revealed data from my bank statement to them, which I feel is a breach of my privacy.
ClearLoans verified data on my bank statement with several phone calls, and have been waiting for an email confirmation from another company to send to ClearLoans to assist with the final verification process. During this time, I received a text message indicating that my Guarantor had not been accepted. 24 hours prior, the Guarantor WAS approved, and that the loan was due to be paid out the following day. They sent text messages asking to contact them so that the loan can be paid out. Phone calls back and forth, text messages going back and forth. I decided not to do business with ClearLoans and asked them to terminate my loan application. I understand that there is a process and data needs to be verified. ClearLoans had access to my bank statements and were verifying data, but to divulge information from my bank statement to another party without my permission is a breach of my privacy. I am confused as to why they changed their mind with my Guarantor's application, and that my loan application was still accepted and I have to find ANOTHER Guarantor. The loan application process is exhausting and frustrating. ClearLoans are very quick in sending out the Credit Guide and EZIDEBIT documentation confirming your payment arrangement on the loan and it wasn't even accepted/approved yet.
I am frustrated and exhausted from my experience in applying for a loan with ClearLoans. My advice is to avoid ClearLoans. I can't enter my Agreement Number because I cancelled the loan application. I don't want to do business with a company like this.

November 13, 2019
Unprompted review
Rated 5 out of 5 stars

Great Service

Thanks ClearLoans for your quick and easy approval process and keeping me update through out the approval process.

November 8, 2019
Unprompted review
Rated 4 out of 5 stars

loan

THANK YOU FOR CLEARING THAT UP.

November 8, 2019
Unprompted review
ClearLoans logo

Reply from ClearLoans

Hi Tangata,

Thanks for your review, we appreciate all feedback as we're passionate about offering the best experience possible to our customers.

We understand that our interest rate may be higher than the main banks or major lenders, but we also understand that many Australians have been unfairly prevented from obtaining credit responsibly because of computerised credit scores. This is why we NEVER judge a borrower solely on their credit score, and we instead lend based on trust by asking that you have a guarantor who also backs you up on the loan.

We never charge any fees for applying for a loan, paying your loan early or for any late payments. We want our product to be as simple and clear as possible so that our customers have complete confidence in how their loan works. The great news is that you can make as many extra payments as you'd like over your loan term, or even settle your loan early with no penalties, meaning you can make as much of a saving on interest as you'd like!

Kind regards,

James@ClearLoans

Rated 5 out of 5 stars

Excellent

Nothing I had 2 applications and luckily Marco called me and made sure which application I was implying for and also made sure both me and my guarantor were aware on both sides. So thank you Marco for that. Keep up the great work.

November 7, 2019
Unprompted review
Rated 5 out of 5 stars

Really good and easy experience

November 5, 2019
Unprompted review
ClearLoans logo

Reply from ClearLoans

Hi Andrew,

Thanks for your great review, I'm glad to hear that you had an excellent experience and we're happy to have you on board!

James@ClearLoans

Rated 4 out of 5 stars

Hi I want to receive a clear loan im a…

Hi im Mrs Brenda Velasquez I have full application for Shauna lee so she can receive your clearloans she also a honest person to pay a fortnight payment I be the guarantor to make sure she pays the payment straight away. Thanks kind regards Brenda Velasquez Salgado

October 24, 2019
Unprompted review
ClearLoans logo

Reply from ClearLoans

Hi Brenda,

Thanks for getting in touch, we'll be more than happy to consider your loan application! The great news is that because we believe in lending based on trust, we don't judge you solely on your credit score, and instead we ask you to have a guarantor who also trusts you to pay and who agrees to make any payments immediately if you don't, for any reason.

When you're ready to apply just head over to our website using the link below and you'll be able to get your application started in no time!

https://clearloans.com.au/borrower/apply

If you have any questions, feel free to give our Applications Team a call on 0385667773 (9am-9pm Mon-Fri) and they'll be happy to help.

Kind regards,

James@ClearLoans

Rated 5 out of 5 stars

Great fast service

October 24, 2019
Unprompted review
ClearLoans logo

Reply from ClearLoans

Hi Scott,

Thanks for your great review, we're glad to have been able to help you out!

James@ClearLoans

Rated 4 out of 5 stars

Personal loan

Very thorough, friendly, fast and efficient. Everyone’s been really helps thanks

October 24, 2019
Unprompted review
Rated 5 out of 5 stars

Quick, easy and simple

ClearLoans made my application quick, easy and simple.
Everything was explained in detail and my application was accepted on the same day - great experience.

October 21, 2019
Unprompted review

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