Hi im Mrs Brenda Velasquez I have full application for Shauna lee so she can receive your clearloans she also a honest person to pay a fortnight payment I be the guarantor to make sure she pays the pa... See more
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Everything was great, until I spoke to my mum (guarantor) who advised that the person she had spoken to over the phone was incredibly rude. Also seems to be a lot pf back and forth and over the phone... See more
Company replied
There was so much to do and my guarantor was not happy she had to make an online because yous refuse to take fax or email. Alit of people dont use online banking which makes it hard yous needed so muc... See more
Company replied
This is the second time in 2 years I’ve used clearloans. This time I had to submit the same personal details several times due to computer issues on their end. Mind you it is Xmas and everyone would b... See more
Company details
About ClearLoans
Information provided by various external sources
ClearLoans - Comparison Rate 43%
Decisions made by real people
ClearLoans doesn't just let computers decide if you can have a guarantor loan. The most important thing is that you have a friend or family member who trusts you enough to guarantee to make repayments if you don't, and that you can afford to repay the loan.
No Fees or Charges
ClearLoans doesn't charge fees for applying for a loan, paying your loan off early or making a late payment. The only thing you pay is the interest agreed before the loan is paid out.
A cheaper way to borrow
Our guarantor loans are around 30th of the interest rate of a payday loan and are regularly featured by price comparison sites as one of the cheapest options for anyone borrowing $3,000 - $15,000 with a low credit score.
Paying off your guarantor loan
We've thought of as many ways as possible for you to repay your guarantor loan. Regular payments are made by Direct Debit, but you can also pay by card over the phone during office hours. Interest is calculated daily so you only pay for the time you have the loan. If you pay the loan off early, you pay less than the agreed amount, even if you pay just $1 off early, you stop paying interest on that money immediately.
About ClearLoans
ClearLoans is an Australian guarantor loan company that offers old-fashioned loans based on trust.
Contact info
Melbourne, Australia
- 1300 430 935
- clearloans.com.au
They where very helpful
December 9, 2019
Unprompted review
Very fast and efficient service
Very fast and efficient service. Wonderfully outstanding customer service. Would thoroughly recommend.
December 6, 2019
Unprompted review
Very helpful and curtious easy and…
Very helpful and curtious easy and straight forward very happy with them
December 6, 2019
Unprompted review
Reply from ClearLoans
Hi Shayne,
Thanks for your glowing review, we're glad to have you on board!
James@ClearLoans
To much
There was so much to do and my guarantor was not happy she had to make an online because yous refuse to take fax or email. Alit of people dont use online banking which makes it hard yous needed so much stuff to process stuff it deffently not quick and easy.
December 5, 2019
Unprompted review
Reply from ClearLoans
Hi Marcus,
Thank you for your review, we value all feedback as we're committed to ensuring that our application process is as quick and smooth as possible.
It's always important for us lend responsibly by firstly running the right checks, as our priority is to make sure that the loan would be suitable for you and your guarantor. We never ask more questions than absolutely necessary, and our online process allows our customers to submit their verified information in only a couple of minutes, compared to needing to send us paper documents.
Kind regards,
James@ClearLoans
I applied and got my pay out the very…
I applied and got my pay out the very next day. Super quick and easy. Great all around
December 5, 2019
Unprompted review
Everything was fast and simple
December 5, 2019
Unprompted review
great!
Very easy process the communication was excellent even though I have bad credit they gave me a chance! Thank you!
December 3, 2019
Unprompted review
Terrible to deal with I got approved…
Terrible to deal with I got approved for $5000 I had 2 guarantors both were declined without even getting to send there bank statements how can you decline without bank statements my second guarantor has an awesome record on there credit file and owns a house but still declined just ridiculous never dealing with them again
December 2, 2019
Unprompted review
Reply from ClearLoans
Hi Paula,
Thanks for getting in touch. At ClearLoans we pride ourselves on being able to help people, even when other people say no. That’s because we never judge people on their credit score alone. Instead, we believe in lending based on trust.
As part of that trust, we ask that you have a guarantor who trusts you to make the repayments, and who agrees to pay if you don’t, for any reason.
That’ why it's incredibly important as a responsible lender, that we don’t pay out loans we believe may be unsuitable for you or your guarantor. If we do ever make the decision to decline a guarantor's application, this is only done after careful consideration.
Unfortunately, you haven't provided enough information for me to locate your application and investigate what happened further, but I've sent you a private message in case you do wish to provide additional information, or feel free to send us an email to: complaints@clearloans.com.au.
Kind Regards,
Anni@ClearLoans
Everything is set out so its easy to…
Everything is set out so its easy to read and understand.
Staff are professional and approachable.
Will definitely use again in the future.
November 30, 2019
Unprompted review
Extremely easy process
To be honest I was a little sceptic at first . The application seemed too easy to complete and when asked for my bank details I decided to pull out and cancel my application . I read a few reviews and was warned about how hard it is to get through to anyone via phone or email . BUT that was not the case . I emailed my cancellation and was answered by the next morning . At this stage I decided to reapply . I completed the application at 4:00pm (WST) with my guarantor and by 5pm our loan application was approved. By 8pm I received a text to say the money was processed and deposited into our bank. My guarantor checked his account and the money was in by 11pm - 7 hrs later 😁 (also depends on the bank you bank with to how quick it is )
The interest rate is huge yes, but with bad credit we have been rejected many times. Clearloans gave us a second chance :)
I am one happy customer .
November 30, 2019
Unprompted review
The way it was processed it was very…
The way it was processed it was very professional and very easy to apply.
November 28, 2019
Unprompted review
Absolute joke!!!
Was told 3 times I was approved and would receive a text to say the money was paid out got emails stating I was approved! to get a phone call at 8:43PM then again at 8:54PM saying I’ve been declined due to not having a security income when I work PART TIME, only haven’t been working as I have had issues with my health and needed the funds to pay for bills medical tests I need to under go and a start for my kids Christmas presents! Absolute joke they guy was not understanding and to judge my application on my husband because he was rejected as my guarantor but found another to guarantor for me but still put him in the progress is ridiculous would not recommend
November 28, 2019
Unprompted review
Reply from ClearLoans
Hi Tegan,
Thanks for getting in touch.
We're sorry to hear about your concerns because we're passionate about being able to help people and consider their loan applications when they may have already been declined by banks and other major lenders because of their credit score. At ClearLoans, we never judge our borrowers on their credit score. Instead, we believe in lending based on trust and we ask that you have a guarantor who trusts you to make the repayments, and who agrees to pay if you don’t, for any reason.
Our staff are focused on delivering a great customer service to help our customers and to provide honest information as part of our application process. It's always important for us to lend responsibly by firstly running the right checks, as our priority is to make sure that the loan would be suitable for you and your guarantor.
If we do ever make the tough decision to decline a loan application, this is only done after careful consideration. We will always let you know in a respectful way, because we know this news can be frustrating and we will have only ever made this decision if we believed the loan would not be in your best interests and would put you into a worse position.
Unfortunately, you haven't provided enough information for me to locate any application and investigate what happened further, but I've sent you a private message in case you do wish to provide additional information.
Kind regards,
James@ClearLoans
Awesome staff an really fast to payout
November 28, 2019
Unprompted review
Great Service
Great easy process only thing thats fustrating is the high interest rate but if you need the money these guys get the job done for you.
November 27, 2019
Unprompted review
Reply from ClearLoans
Hi Damien,
Thanks for your review, we're glad to hear that you're a fan of our straightforward application process!
The good news is you only pay interest for the time that your loan is active, which means you are always able to make as many extra payments as you would like, allowing you to make as much of a saving on interest as possible. Additionally, if you ever want to settle your loan early, you can contact us and do this without any extra fees, which gives you complete control over your loan!
Kind regards,
James@ClearLoans
My loan process and experience with…clear loans
My loan process and experience with clear loans was amazing the staff r very helpful and polite and are happy to assist with any questions you have and help out any way they can and I highly recommend them to everyone. The loan was paid out in under 24hrs.
November 26, 2019
Unprompted review
Excellent to deal with very quick had…
Excellent to deal with very quick had my money within 24hrs
November 26, 2019
Unprompted review
Reply from ClearLoans
Hi Connie,
Thanks for your review, we love to hear great feedback like this and we're glad to have you on board!
James@ClearLoans
Really has helped people out
November 22, 2019
Unprompted review
Very going Hassle free to get alone…
Very going Hassle free to get alone even if you do have bad credit the team at ClearLoans is definitely with a look cheers 👍
November 21, 2019
Unprompted review
Quick and easy
November 20, 2019
Unprompted review
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