Clear Vision Windows and Doors Reviews 167

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and polite demeanor, often highlighting their efficiency and tidiness. The service provided is frequently described as excellent from start to finish, with many appreciating the high quality of the products and installations. However, some people were dissatisfied with specific issues, such as faulty windows lacking proper sealing, which led to a worse condition than the old ones. Additionally, one customer felt their small job of replacing a single window might have been too insignificant for the company.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Service

People report positive experiences with service. Customers consistently praise the outstanding service,... See more

Quality

Reviewers mention positive feedback about quality. Customers are thrilled with the high standard of... See more

Product

Consumers are highly satisfied with the product quality. Many reviewers are thrilled with their new... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really impressed by the team at Clearvision in Wetherby. I felt under no pressure during the sales process and in fact helpful suggestions were made regarding re-positioning my front door to gain m... See more

Rated 5 out of 5 stars

Great experience once again using Clear Vision. Having had our windows and door replaced i had no hesitation in getting the team in again to do my elderly parents house when theirs needed doing. G... See more

Rated 5 out of 5 stars

I had Clear vision round in April to replace a conservatory glass roof with a solid one.After only 4 days the new roof was on,watertight and everything cleared away ready for the interior to be pain... See more

Company replied

Rated 5 out of 5 stars

Our conservatory is south facing,it was like a oven in Summer and freezing cold in Winter a large part of the house but totally a waste of space Now thanks to Clear Vision i have a beautiful solid... See more

Company replied


Company details

  1. Conservatory Specialist
  2. Construction Company
  3. Double Glazing Installer
  4. Home Improvement Store
  5. PVC Windows Supplier

Written by the company

Clear Vision is a family-run business working in partnership with Eurocell to provide and install UPV-C windows/doors, Composite doors, solid tiled roofs, roofline, garden rooms, and more. You won't find any hyped-up deals or old-fashioned sales pitches here, we're not that sort of company. We believe in long-term relationships with our customers who come back time and time again. Our team of fitters work to the highest of standards and all of our work comes with a 10-year guarantee. We believe it's quite simple, A-rated products deserve no less than A-rated service.  At Clear Vision, we pride ourselves on offering exceptional service and high-quality products that stand the test of time. Here are just a few reasons why we believe we're the best choice for your Yorkshire home improvement needs: Highly Rated Our windows and doors are A-rated for energy efficiency, helping you to reduce your energy bills and lower your carbon footprint.  Quality Service Our team of expert fitters have years of experience and work to the highest standards, ensuring that your home improvement project is completed to your satisfaction.  10-Year Guarantee All our products come with a 10-year guarantee, giving you peace of mind and assurance that you're investing in quality and durability. 


Contact info

4.8

Excellent

TrustScore 5 out of 5

167 reviews

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1-star

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Clear vision supplied and fitted my…

Clear vision supplied and fitted my garden room, the guys who fitted it couldn’t do enough for me from start to finish.
Would highly recommend them to anyone.
It looks awesome cheers guys

May 3, 2025
Unprompted review
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Reply from Clear Vision Windows and Doors

Hi Graham, Its great to hear that you're pleased with your new garden room. Thank you for leaving us such a good review.

Rated 1 out of 5 stars

Do not trust this company for anything…

Do not trust this company for anything more than fitting windows & doors.
Bullet points
6/4/24 started engineered raft foundation builder removed pre laid MOT foundation approximately 30Ton’s.
7/4/24 laid re bar grid on soil then laid 210 mm concrete slab onto top grid
NO SUB BASE.
8/4/2024 built dwarf walls.
Clear vision took just over 7 days to complete conservatory including electrics, plumbing and plastering.
22/5 /24 conservatory flooded 6” water.
26/5/24 second flood put in.
Remedy fill floor with 10” of concrete
No insulation or screed.
Final inspection Integral BCS.
I pointed out no sub base and base not built to structural engineers plans.
Clear Vision had not employed a structural engineer .
New engineer appointed but Clear Vision fell out with them so another engineer appointed.
New engineer advised building to be demolished and start again.
Clear Vision tried everything they could to avoid this but in the end demolished.
On 5/10/24 rebuild started.
27/10/24 New ceiling collapsed
Then patched.
Insulation &screed floor laid.
01/01/2025 conservatory flooded again
DPM not tied into damp course.
Conservatory failed final inspection 28/2/25.
Still waiting for date for floor to be replaced.
If you think Clear Vision staff are fantastic & helpful wait until things go wrong you will see the other side.
I have 186 photos available
total shambles
14 month along and still not finished

Nick,
I liked your reply, you have blamed everyone else for this debacle but clear vision. I think Josh wrote this reply as it’s his usual (I’m the victim here) narrative
Josh is the MDs husband.
You mentioned the first builder not being up to your usual standards,
didn’t you check out the quality of his work first or did you employ him because his son works at Clear Vision.
You stated you brought in a structural engineer for the rebuild. I informed you at our first meeting the raft needed to be designed by a structural engineer but As Josh was running the show he decided to cut corners.
You also blamed me for the delay in the final inspection I would like to know HOW.
You are now having to rip out the screed floor as the structural engineer designed it wrong.
The structural engineers and myself are baffled by this, at what point is king span and screed floor STRUCTURAL ?
you have offered £270 as a redecoration allowance this doesn't nearly cover the cost.
The 3rd leak on the 01/01/2025 caused because the screed floor experts as you called them didn’t tie the DPM into the damp proof course creating a secure water tight tank.
This had a knock on effect while the screed floor was drying it released moisture into the conservatory which affected the paint this will need to be removed before re painting.
Your remedial work will cause a lot of dust so the conservatory will require a professional clean before the painters come in.
You also stated clear vision has installed hundreds of conservatory’s funny I can’t find any reviews on this as you have only been trading since 2022 I find that hard to believe but then again that’s Josh
let me know your thoughts on these points.
Nigel.

May 15, 2025
Unprompted review
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Reply from Clear Vision Windows and Doors

Dear Nigel,

Firstly, please accept our sincere apologies for the issues you've encountered during the course of this build. We fully understand the frustration and inconvenience this has caused, and we genuinely regret that your experience has not reflected the high standards we aim to uphold.
Given that your property is located on a flood plain, we were always aware that the project would present certain complexities. Before any construction work commenced, we took the necessary step of involving the building control inspector on-site to ensure that all foundation work would be carried out in strict accordance with the relevant regulations and guidelines.
To carry out the foundation works, we appointed a qualified and registered builder. Regrettably, this contractor did not meet our or your expectations and ultimately failed to deliver to the standard required. We are extremely sorry for this and recognise the impact it has had on your project.
From the outset, our intention has always been to resolve any issues and ensure that the final result meets both your expectations and all regulatory standards. As a gesture of goodwill and in recognition of the difficulties caused, we reduced the final balance by £5,000.00. Additionally, at further expense to ourselves, we engaged a new builder to remove the existing conservatory and begin corrective work. We also commissioned a structural engineer to reassess the site, followed by comprehensive soil testing to ensure we had updated and accurate recommendations for the foundations, DPM (damp-proof membrane), and damp course.
Following the engineer’s revised guidance, work resumed in line with the new structural requirements. However, the final inspection was delayed by yourself. Unfortunately, the engineer’s plans contained an error in this regard whereby the DPM was situated in the wrong place.
We understand your reluctance to allow the original contractor to return, even after we offered two separate dates for the necessary remedial work to be carried out. However, without access to the site and permission to proceed, we are limited in what we can do to resolve the outstanding issues.
Throughout this process, our goal has always been to make things right. We are proud of our track record, having completed hundreds of conservatory installations and upgrades with excellent feedback from our clients. It is disheartening to hear that you feel we have not been helpful, as we have consistently tried to resolve matters at considerable cost to ourselves.
We sincerely apologise once again and remain committed to putting this right. We hope that we can agree on a way forward that allows us to complete the necessary works and bring this project to a satisfactory conclusion for you.


(Updated)

Thank you, Nigel. We understand that you've updated your original review. However, this platform is intended for leaving fair and honest feedback, rather than ongoing conversation.

As we've mentioned previously, our priority is to ensure you're satisfied as a customer, and we remain committed to doing our utmost to resolve any concerns you may have.

Rated 5 out of 5 stars

Incredible communication

Incredible communication, clarity and service from start to finish from the management and the whole team. I couldn’t recommend enough. Thank you so much for a great install. I’ll be recommending to all friends and family!!!!!

April 11, 2025
Unprompted review
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Reply from Clear Vision Windows and Doors

Hi Matthew, thank you for the kind words.

Rated 5 out of 5 stars

100% would recommend

I am renovating my house and I needed some new windows and bifold doors. I was told by a friend about clear vision, my friend said they are the best at what they do so I gave them a go. Safe to say my friend was spot on clear vision were quick, friendly and fit my windows to a high standard with no mess. 100% would recommend 👍🏻

April 14, 2024
Unprompted review
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Reply from Clear Vision Windows and Doors

HI Lydon, Its great to hear you were pleased with everything. Thank for leaving the review.

Rated 5 out of 5 stars

Just had our windows replaced

Just had our windows replaced, got a few quotes from other window companies and clear vision windows and doors gave us the best quote. Only took a few weeks before the team was round to install them, had great communication throughout the process and was really pleased with the end result. Not only was they the best price but the quality was not compromised would definitely be using clear vision windows and doors for our new doors in the near future. Thank you .

April 2, 2025
Unprompted review
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Reply from Clear Vision Windows and Doors

Hi Matthew, thank you for the kind words and its always great to hear when customers are pleased with our products and service.

Rated 5 out of 5 stars

Really happy with the team at Clear…

Really happy with the team at Clear Vision, would highly recommend.

Great service provided from the initial consultation to final installation. So pleased with the quality of the windows & doors they have finished the house off perfect.

February 1, 2025
Unprompted review
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Reply from Clear Vision Windows and Doors

Hi Neve, thank for taking the time to leave us the review!

Rated 5 out of 5 stars

Excellent service

I hired Clear Vision Windows and Doors to replace 26 windows on our commercial unit in Morley. From the initial consultation to the completion of the job, their service was fast, efficient, and competitively priced. I had received quotes from three different companies, and Clear Vision stood out for their professionalism and value. I would highly recommend them to anyone looking for quality window and door replacements.

April 14, 2025
Unprompted review
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Reply from Clear Vision Windows and Doors

Hi Alex, thank you for leaving us such a great review. Fantastic to hear that you were pleased with our service.

Rated 2 out of 5 stars

New front door

Have waited a couple of months before giving a review as I believe a real judgement of a company is there after sales service and this has been terrible. Had a new front door fitted, 1st problem wrong colour delivered, admittedly that was miscommunication and I did sign for it so I knew there was no point disputing it and I didn't mind the light grey instead of the dark grey, the installation guy gary was a really nice bloke, but the letterbox was damaged and after numerous calls they just seem to have washed their hands of replacing it after saying it would be replaced in a week 2 at the most,didn't want to write a review like this but had no option

February 24, 2025
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Reply from Clear Vision Windows and Doors

Hi Mr Westerman. please except our apologies, this was booked in for a couple of weeks ago and for some reason we have it marked as resolved on our system. Gary has the letterplate on his van so we'll get out to you asap to get this swapped over. Again apologies for the confusion. I'll call shortly to book in a suitable date/time.

Rated 5 out of 5 stars

New conservatory roof

Great team of tradesmen. The job went smoothly throughout and we were thrilled with the end result. We would recommend Clear Vision without hesitation.
Thanks
Ken Maxim

February 19, 2025
Clear Vision Windows and Doors logo

Reply from Clear Vision Windows and Doors

Hi Ken, thank you for the kinds words and we hope you can enjoy your new space for many years to come!

Rated 5 out of 5 stars

A great product (Eurotherm Roof).

A great product (Eurotherm Roof).
The gents who came to fit the roof did a fantastic job in some pretty bad weather, they worked there socks off to get us water tight on day 1and where polite throughout the time it took.

February 10, 2025
Unprompted review
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Reply from Clear Vision Windows and Doors

Hi Jonathan, Thank you for taking the time to leave us a review, we hope you're enjoying you're new conservatory!

Rated 5 out of 5 stars

Professional & seamless service from…

Professional & seamless service from Nick & his team from start to finish on the ordering, surveying & installation of my new composite front door. Very pleased overall.

February 18, 2025
Unprompted review
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Reply from Clear Vision Windows and Doors

Hi Julie, we appreciate you taking the time to leave us a review.

Rated 5 out of 5 stars

Great service

Quote and installation all done on time and as agreed with no disruption.
The work was completed to a high standard and the area was left clean and tidy.
The team were knowledgable and supportive throughout.

February 17, 2025
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Reply from Clear Vision Windows and Doors

Hi Janet, thank you for your kind words

Rated 5 out of 5 stars

A great job from start to finish with…

A great job from start to finish with good organisation, excellent continuity and customer service. Our large under-used conservatory has been transformed into a beautiful new room with a plastered domed ceiling. Can’t wait to get in there once it’s painted.

January 13, 2025
Unprompted review
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Reply from Clear Vision Windows and Doors

Hi Henry, great to hear that you're pleased with the conservatory transformation. Thank you for taking the time to leave this review.

Rated 5 out of 5 stars

Great service and fab work

Great service and fab work , Gary was more than helpful .

January 27, 2025
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Reply from Clear Vision Windows and Doors

Thank you for leaving the review, much appreciated.

Rated 5 out of 5 stars

Composite front door

From start to finish a very easy and pleasant transaction. I was shown around the showroom by Nik, documents were sent via email promptly. Garry the surveyor made contact to arrange to measure up and I soon got a date for fitting. Garry and son fit the door, they were great and very meticulous about their work.
I love my front door. Thank you

January 23, 2025
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Reply from Clear Vision Windows and Doors

Thank you for the kind words Vikki, great to hear you like your new door!

Rated 5 out of 5 stars

Thank you Clear Vision.

Great service from first contact to completion. Offered helpful advice by Adam at Consultation on style and configuration of windows and doors. Quick to respond to any questions, and quick to get us booked in for fitting. Mark and Gary fitted in the time scale promised and our house was left clean and tidy. Overall, very pleased woth product and service, would highly recommend! Thank you Clear Vision.

January 18, 2025
Unprompted review
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Reply from Clear Vision Windows and Doors

Thank you for taking the time to leave us a review, it is much appreciated.

Rated 5 out of 5 stars

New house windows

Excellent company very knowledgeable professional and friendly. Sales manager Nick started our process of renewing all house windows. Alternatives discussed plan and costing agreed. Work completed in agreed time frame by very experienced and capable fitters Dave n Adam plus Gary in the afternoon. Brilliant result everything according to plan. Would not hesitate to recommend this company.

January 15, 2025
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Reply from Clear Vision Windows and Doors

Thank you for the kind words David.

Rated 5 out of 5 stars

had a new conservatory roof

had a new conservatory roof. clear vision staff were excellent from start to finish. explained everything. the fitters .electrician and plasterers clean up to a very good standard. i would recommend this company, we now have a warm conservatory in winter. thank you clear vision Howard and Alison Jackson

November 25, 2024
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Reply from Clear Vision Windows and Doors

Thanks for the kind words Howard and it's fantastic to hear you are enjoying your new conservatory.

Rated 5 out of 5 stars

Very good service and end product

Very good service and end product. All tradesmen were excellent and undertook the works efficiently and to the agreed programme.

November 15, 2024
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Reply from Clear Vision Windows and Doors

Great to hear that you were pleased with everything Tony and thank you for taking the time to leave us a review.

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