Clementinaitaly Reviews 

87
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning design and premium quality of the phone cases, noting that products are exceptionally sturdy, protective, and beautifully crafted. People also deeply appreciate the exceptional customer support team, mentioning that staff members are incredibly kind, helpful, and very quick to resolve any questions. Though some reviewers experienced issues with delivery delays, missing pieces, or initially receiving incorrect items that required long waits for replacements. A few consumers noted that online parcel tracking was sometimes confusing, and shipments occasionally arrived in separate packages much later than expected.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the gorgeous designs,... See more

Quality

Reviewers highlight positive aspects of quality, expressing great satisfaction with the gorgeous designs,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting quick email responses, kind... See more

Delivery service

People report ambiguous experiences with delivery service, as many consumers praise fast shipping times and... See more

Order

Customers had ambiguous experiences with order processes, as some reviewers experienced frustrating delays,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely loving my new case!!! ⸻ Absolutely loving my new phone case! A huge thank you to Clementina Italy for creating such a beautiful, high-quality piece. And special shoutout to Martin fo... See more

Rated 5 out of 5 stars

Great communication! Super fast shipping. Order came sooner than expected. Love my phone case. It was exactly as ordered. Very easy to do business with!

Rated 5 out of 5 stars

I had an issue with the delivery company delivering to the wrong place. I emailed Clementina Italy and they were incredible. Really quick at getting back to me and so helpful and went above and beyond... See more

Rated 5 out of 5 stars

Cannot speak highly enough about the experience with Clementina Italy. Firstly I bought the hearts phone case and then the charm to match. They are high quality and I’ve had loads of compliments on... See more


Company details

  1. Fashion Accessories Store

Written by the company

At Clementina, we believe in the magic of travel, and we’ve embarked on countless adventures throughout Italy to bring you the essence of this breathtaking country.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

87 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(87)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Love the products

Love the products! Got a phone case and AirPods case - unfortunately the AirPod case was slightly chipped but the team sent out a replacement right away and all round good service

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love these phone cases

I absolutely love these phone cases! The designs are stylish, unique, and the quality exceeded my expectations.

What impressed me even more was the outstanding customer service. I wanted to exchange one of the cases, and Clementina went above and beyond — she kindly let me keep the original case and even offered me a discount on the new one.

Such a great experience from both a product and customer service perspective. Highly recommended!

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

My third order

My third order, I broke the ring to connect my jewelry to my phone case. Martin came to my rescue and sent me replacements!!!
Always very professional! I'm so thankful! 🌹

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Oh my gosh..what can I say..

Oh my gosh..what can I say. I absolutely love my Greek eye case. It’s a piece of art. I got the cute charm and finger holder to match. It made my boring phone exciting and fun, like phone jewelry! Customer service is outstanding as well. The case shipped from Italy to California USA and the package got torn, and the case got lost in shipping. They promptly took care of me and replaced the missing case. Thank you!!

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

My new favourite brand!

I love Clementina phone cases. I made a mistake in my order and customer service team was so kind and so fast to reply and helping to fix it. I had an automatically tracker which I loved. Package is beautiful, phone cases and screen protectors are heavy duty and best quality.
It took me a while to choose between a couple brands but I'm very happy with my choice, I will definitely buy again and I 100% recommend it.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

When I contacted them, they responded immediately and were very helpful.
When I buy a new phone, I will definitely buy a phone case from this brand.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

10 🌟 from me

I have to say - this brand is a wonderful addiction to get 🥳🛍️📱❤️ absolutely love their products and my new IPhone looks so elegant and fabulous with all my new covers 📱❤️🥰 Martin was a big help all the way all 3 times I ordered new covers 🙏🏻❤️📱 10 🌟 from me , love and Sunshine Karina 🌞💛

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Fast response

I sent in a request to make sure my new case arrived by a date i needed it. Martin answered and quickly took care of my request. My case arrived in plenty of time and is absolutely beautiful. Thank you

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service and excellent quality!

I ordered a phone case from Clementina Italy and initially received a product that didn’t fit my phone model. After contacting their team, I received immediate support and they sent the correct item free of charge. The whole process was very smooth and the communication was excellent throughout, which made me feel reassured. The second package arrived fast and with the correct product. The case is beautifully made, protects the phone very well and the print quality is excellent. I highly recommend them - even though mistakes can happen, I was treated professionally and it’s clear they truly care about customer satisfaction.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

I purchased a Clementina Italy phone…

I purchased a Clementina Italy phone case and I can honestly say – it’s perfect! 😍

The quality exceeded all my expectations. The material feels premium and pleasant to the touch, yet it’s sturdy and protective at the same time. The case fits the phone flawlessly, all buttons are easy to press, and the camera protection is excellent.

I absolutely love the design – it’s elegant, stylish, and unique. You can truly feel the Italian aesthetic and craftsmanship. Plus, the phone doesn’t slip in your hand, and the case keeps its shape without scratches or stretching.

Highly recommend to anyone looking for both protection and beauty in one. 5 stars without a doubt! ⭐⭐⭐⭐⭐

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Happy

Just got my cases in the mail! Really love the Designs! Some of my cases got
MagSafe and I like those even more! I’m so happy with my cases!

January 12, 2026
Unprompted review

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