Cleopatra's Needle Ltd Reviews 

206
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Cleopatra's Needle is about my favourite tapestry kit supplier. I love Appletons tapestry wool, it's lovely to work with. I do hope they will introduce some new smaller size kits soon! My all tim... See more

Rated 5 out of 5 stars

Bravo, Cleo's Needle! Just ordered another Lavender heart(3rd) & spectacle case(4th) for presents. Love making these. Great designs, easy to follow instructions, quality materials & wonderful custom... See more

Company replied

Rated 5 out of 5 stars

The whole purchasing experience with Cleopatra's Tapestry Kits has been without fault. The website was easy to navigate and the Appletons crewel wool is keenly priced and even with the postage is... See more

Company replied

Rated 5 out of 5 stars

Robert at Cleopatra’s Needle couldn’t be more helpful or knowledgeable about orders for Appleton tapestry/crewal wool requirements. Sewing myself after Courses at The Royal School of Needlework allo... See more

Company replied

Company details

  1. Needlework Shop
  2. Thread Supplier
  3. Threads and Yarns Wholesaler
  4. Yarn Store

Written by the company

Cleopatra's Needle offer a broad range of needlecraft kits with designs ranging from the traditional to the contemporary. Buy securely at our online store, If you're keen on needlepoint, needlework, especially with a printed canvas, visit our site


Contact info

4.9

Excellent

TrustScore 5 out of 5

206 reviews

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4.9

All reviews

(206)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Great place to get embroidery supplies

I have always enjoyed ordering from Cleopayra's Needle. The service is quick and delivery timely. The one time during the many years I have bought from them where I needed service, the contact was easy and the help readily available. I happily give them my highest recommendations

May 23, 2023
Unprompted review
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Reply from Cleopatra's Needle Ltd

Hi Rie, Thank you for your lovely review. much appreciated.

Rated 5 out of 5 stars

What a find!

What a find! I search the net for some sewing / darning wools of various colours and chance upon Cleopatra 's needle wherein I discover embroidery yarns of virtually every hue. An embroiderer's delight!

May 21, 2023
Unprompted review
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Reply from Cleopatra's Needle Ltd

Thank you for your review, we are really pleased you have found us and your order will be dispatched today.

Rated 5 out of 5 stars

Robert at Cleopatra’s Needle couldn’t…

Robert at Cleopatra’s Needle couldn’t be more helpful or knowledgeable about orders for Appleton tapestry/crewal wool requirements. Sewing myself after Courses at The Royal School of Needlework allows me to meet my wool needs. So delighted with the Service provided.

March 14, 2023
Unprompted review
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Reply from Cleopatra's Needle Ltd

Frankie, Thank you for your lovely review, much appreciated. Robert

Rated 5 out of 5 stars

Lovely yarn: amazing service

Beautiful selection of Appletons wool, ordered on Thursday, delivered on Friday. Thank you Cleopatra's needle.

March 10, 2023
Unprompted review
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Reply from Cleopatra's Needle Ltd

Judith, Thank you for your lovely words

Rated 5 out of 5 stars

Cleopatra's Needle are absolutely…

Cleopatra's Needle are absolutely fabulous!
I've been getting all my needlepoint supplies from them for over a year now and always been extremely happy with the service and delivery speed. It's so great to have such a wide choice of supplies and know everything will arrive really quickly.

March 1, 2023
Unprompted review
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Reply from Cleopatra's Needle Ltd

Thank you Claire, our aim is to give our customers a fair service

Rated 5 out of 5 stars

Easy to order

Easy to order. Speedy delivery. Very reasonable postage charges unlike a lot of companies these days. Will continue to use

March 2, 2023
Unprompted review
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Reply from Cleopatra's Needle Ltd

Thank you Hilary 😊

Rated 4 out of 5 stars

Delivery is always prompt

Delivery is always prompt, and if there is a delay I am notified quickly. Quality is good.

February 20, 2023
Unprompted review
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Reply from Cleopatra's Needle Ltd

Thank you for your lovely comments

Rated 5 out of 5 stars

Speedy service

Order placed on Sunday items received on Tuesday and I Live in a very rural area with erratic deliveries. Excellent!!

February 14, 2023
Unprompted review
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Reply from Cleopatra's Needle Ltd

Thank you, however, we do need to thank the Royal Mail for the quick delivery, we just did the quick turnaround! 😊

Rated 5 out of 5 stars

Excellent advice

Excellent advice, beautiful products and fast despatch

January 9, 2023
Unprompted review
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Reply from Cleopatra's Needle Ltd

Thank you for your lovely review

Rated 5 out of 5 stars

I needed a bespoke service for a…

I needed a bespoke service for a tapestry design. Robert was outstanding in his attention to detail and ability to understand my exact requirements. The kit which he sent me is faultless and I shall be using Cleopatra's Needle from now on - no question. Thank you Robert and Ute for a unique service.

December 20, 2022
Unprompted review
Rated 5 out of 5 stars

Great company

Great response to query and lovely tapestry kits - of which I have ordered several!! Thanks so much Cleopatra team!!

December 7, 2022
Unprompted review
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Reply from Cleopatra's Needle Ltd

Thank you for your lovely review.

Rated 5 out of 5 stars

This company never lets me down

This company never lets me down - have been a repeat customer for many years. Ordering Appleton yarns is so simple and speedy- highly recommended.

October 30, 2022
Unprompted review
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Reply from Cleopatra's Needle Ltd

Hi Judy, Thank you so much for the great feedback, I just hope now we don't let you down in the future after such a glowing review 😊

Rated 3 out of 5 stars

Slow Service, but great product

I have used this company to turn my photos into personalised tapestry kits. They print your photo onto canvas and supply all the yarns you will need to complete the project. I have used them twice and the quality of the kits is very high. The stitched result looks great. I have only given 3 stars because on both occasions I have had to wait a long time for my order to be delivered. This time it has taken 2 months and I have had to chase them in order to get things moving. This spoils the otherwise high quality product.

October 12, 2022
Unprompted review
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Reply from Cleopatra's Needle Ltd

Hi Alison, I'm very sorry it took so long over the last couple of months to get the kit out to you, Unfortunately, we have been through the ringer habit, due to our wedding planning and the big day, A weeks holiday which was booked back n the Spring, when we didn't know we were about to move the business premises, it all come together like busses as they say. the Move took me away from the business in core times as we had a fair bit of work done. Sorry again, but concur we did fail. Sorry.

Rated 5 out of 5 stars

Fabulous customer care

I've bought 5 of the Lavender Hearts (all through John Lewis) and recently I lost some of the wool on the one I was working on. I contacted the company via email and they kindly sent me enough wool to finish the project I was on. What customer care. Fantastic. I love lavender and sewing - what's not to like there? Brilliant company, highly recommend. Will be buying direct from now on.

October 7, 2022
Unprompted review
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Reply from Cleopatra's Needle Ltd

Hello Jennie, A BIG thank you for your lovely review, it's nice to help when we can. 😊

Rated 5 out of 5 stars

Excellent site for lovely crafts…

I ordered Appletons wool crewel skeins from the site. It was really easy to choose the colours ( unlike some sites). There are so many lovely things to choose from the site which I discovered thanks to a recommendation from Melbury Hill. My order arrived carefully packaged and by 1st class post. Thank you! Will definitely shop again from this site.

September 26, 2022
Unprompted review
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Reply from Cleopatra's Needle Ltd

Thank you for your lovely review, much appreciated. Look forward to hearing from you again.

Rated 4 out of 5 stars

This us a fabulous website and their…

This us a fabulous website and their designs are superb. I buy from them all the time and my friends often ask me to make them things designed by cleopatra’s needle. However I’ve had to knock one start off because of the Appleton’s wool they use, I really don’t like it! I wish they’d switch to anchor which is much easier to work with. But that’s just me. Do have a look at the kits, I promise you won’t be disappointed

September 20, 2022
Unprompted review
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Reply from Cleopatra's Needle Ltd

Thank you for your kind words about our website and tapestry designs, I'm sorry you're not a fan of Appletons wool, then we do all have our preferences. We are 100% Appletons user and a stockist of all the colours in both crewel and tapestry wool. We are tight on space as you may imagine, but then who knows what may happen in the future, we just never know do we! 😊

Rated 5 out of 5 stars

As promised

As promised, this is my second order very quickly after the first……the selection of wool (and colours) is very easy to do and details were kept from previous order making it much easier to place the order. Am thrilled to have found this site, having returned to restoring antique oriental rugs, I am delighted with both the quality and speed of this excellent company……thank you

August 20, 2022
Unprompted review
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Reply from Cleopatra's Needle Ltd

Thank you for your lovely review, and for being a returning customer. just to confirm we hold all of Appletons colours in both crewel and tapestry wool, skeins to hanks.

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