Cleveland Reviews 622

•

4.6

Shipping Equipment Industry

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience, from initial inquiry to delivery. People are particularly impressed with the quality of the products and the smooth ordering process. The delivery service receives high marks, with consumers noting the drivers' skill, professionalism, and willingness to go above and beyond, even in challenging situations. However, some customers also mentioned issues with billing discrepancies and a lack of proactive assistance with financial responsibilities.

What people talk about most

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the speed and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being helpful,... See more

Service

Clients share positive opinions on service, consistently praising the professionalism and efficiency from... See more

Product

Consumers are highly satisfied with the product. Many reviewers praise the excellent quality of the... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease and smoothness... See more

Reviews shaping this summary

Amazed, what brilliant service and skill. Delivering a container on what seemed like the windiest day of the year into a near wind tunnel of F1 proportions and the young lad (19 years old) handled th... See more

Company replied

Fantastic customer service and delivery. I was going back and forth with my initial enquiries and quotes came through fast and were then followed up by their team. Once settled, delivery was arranged... See more

Company replied

We have purchased all of our containers from cleveland and can’t fault them at all. Sarah handles all of our orders and makes the whole process really quick and easy. I would recommend anyone looking... See more

Company replied

We already had two containers from Cleveland Containers and had a great experience, this time they really were amazing!! We wanted to put another one in a very tricky space and only had a short window... See more

Company replied

Company details

Shipping Equipment Industry

About Cleveland

Written by the company

Established in 2011, Cleveland Containers is the leading supplier of shipping containers in the UK, delivering approximately 400 containers a week. Part of the Cleveland group, which includes Cleveland Hire and Cleveland Modular, we offer a variety of new and used standard and specialised containers in a range of sizes.

From our head office in Stockton-on-Tees, we operate out of more than 15 depots nationwide to ensure we can service consumers no matter their location. Available for sale and hire, our containers range from 6ft to 45ft, with our 20ft standard containers being the best in the market due to their higher specification. Additionally, we supply flat pack, refrigerated, and DNV (offshore) containers, allowing us to provide for multiple different sectors across the country.

We also provide modification services, creating bespoke units for a wide variety of projects and businesses. Notable examples of which include theme-park hotels at Gulliver's Valley and Gulliver’s Kingdom, and the popular food and drink social hub STACK Seaburn.

Our team of highly skilled experts have been in the shipping container industry for many years, gaining valuable knowledge and experience in all areas from sales to transport, conversions to repairs and much more. With a world class Net Promoter Score of 75%, we deliver the best customer service in the industry.

Contact info

23a Falcon Court, TS18 3TX, Stockton-on-Tees, United Kingdom
0330 005 5666
sales@clevelandcontainers.co.uk
clevelandcontainers.co.uk

4.6

Excellent

622 reviews

5-star

4-star

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2-star

1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Nov 8, 2025

The quality of the containers were…

The quality of the containers were excellent

Exactly as agreed. Fast delivery. Excellent

October 2, 2025

Reply from Cleveland

Oct 27, 2025

Hello Jon,

Thanks for this great 5 star review!

Regards,
Cleveland

Oct 26, 2025

Very easy from start to finish with…

Very easy from start to finish with order and delivery

September 25, 2025

Reply from Cleveland

Oct 27, 2025

Hello Sheldon,

Thanks for this great 5 star review!

Regards,
Cleveland

Oct 26, 2025

Great quality containers very happy…

Great quality containers very happy with them and the communications with the team. Bought 2 Green one time use containers not a scratch on them. Would recommend.

October 2, 2025

Unprompted review

Reply from Cleveland

Oct 27, 2025

Hello,

Thanks for this 5 star review! Your kind words are greatly appreciated.

Regards,
Cleveland

Oct 25, 2025

Very good company to deal with

Very pleased with the service we received from the staff in the office that took our order to the company that delivered our containers. Keep up the good work.

September 11, 2025

Reply from Cleveland

Sep 23, 2025

Hi Christopher,

Thanks for the great 5 star review!

Regards,
Cleveland

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