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Clever Closet UK Reviews 2,485

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, often highlighting their meticulous work and tidiness during installations. The service provided is frequently described as excellent, with many appreciating the smooth process from design to installation and the clear communication throughout. Consumers are highly satisfied with the product's quality and the final results, noting that the installations are neat, tidy, and transform their spaces effectively. However, some people mentioned issues with scheduling and communication from the head office, including rearranged appointments and conflicting information regarding product fit. A few other people also felt that the final installation did not meet acceptable standards, leading to dissatisfaction with the outcome.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers praising the professionalism, efficiency, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the efficiency and professionalism... See more

Product

Customers consistently note positive experiences with product, praising its amazing appearance and excellent... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high standard of workmanship and... See more

User experience

Users describe positive interactions with the overall experience, with many recommending the service from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were kept well informed throughout the process. Our interest was followed up quickly by a reply and then a visit from one of their team who measured up and told us of our options. A further call f... See more

Company replied

Rated 5 out of 5 stars

Arrived on time, communicative with the installation process from start to finish. Looks amazing and looking forward to filling the spaces. Cleaned up as they progressed through (outside and insid... See more

Company replied

Rated 5 out of 5 stars

Good communication from Clever Closets from day 1 and overall, provided an excellent, value for money product and service. Graham text early on the day and then arrived promptly at the stated time. He... See more

Company replied

Rated 5 out of 5 stars

Amazing experience with Clever Closet from the design stage right through to installation. Andrew Kelly installed our closet, and we could not be more pleased with the service provided — polite, c... See more

Company replied


Company details

  1. Construction & Manufacturing

Written by the company

We are the UK's leading provider of under stairs and attic storage solutions. As seen on 60 Min Makeover, Dragons Den & Double Your House for Half the Money.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Rated 5 out of 5 stars

Excellent investment.

Good communication from Clever Closets from day 1 and overall, provided an excellent, value for money product and service. Graham text early on the day and then arrived promptly at the stated time. He is friendly, efficient and professional, clearly cares about his work and his customers. He is neat and tidy, kept his workspace clean and left the place spotless. Highly recommended.

May 6, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you so much for your fantastic feedback and recommendation.

We are delighted to hear that you experienced such excellent communication from the very beginning and that you found both the product and service to be great value.

It is also wonderful to know that Graham arrived promptly and delivered such a professional, friendly and efficient installation. We are especially pleased to hear that he took great care to keep everything clean and left your home spotless. We will be sure to pass your kind comments on to Graham and we know he will really appreciate them.

Thank you again for choosing Clever Closets.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Many thanks to David Franks who did a…

Many thanks to David Franks who did a great job with our under stairs closet. Very professional and polite.

Job no: 105193

May 6, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you so much for your kind feedback and recommendation.

We are delighted to hear that David did such a great job with your under stairs closet and provided a professional and polite service throughout. We will be sure to pass your lovely comments on to David, he will really appreciate them.

Thank you again for choosing Clever Closets.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Under stairs storage

I was introduced by a stair fitter to clever closet I contacted them and made a deposit of £50.00 within 3 days a surveyor visited my property done the measurements and within another 3 days my storage was fitted by a very professional contractor by the name of Murray. The job was very neat and tidy. I could not have asked for more . Murray is very polite and professional did not waste time and punctuality was top tier. Money well spent. Please book your storage space installation with Murray you won’t regret

May 6, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you so much for your fantastic and detailed feedback and recommendation.

We are delighted to hear that your experience from initial contact through to installation was so smooth and efficient. It is great to know that Murray delivered such a professional service, carrying out the installation in a neat and tidy manner while being punctual, polite and highly efficient throughout.

We really appreciate your kind words and recommendation, and we will be sure to pass your feedback on to Murray, he will be very pleased to hear it.

Thank you again for choosing Clever Closets.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Today Darius came and fitted drawers…

Today Darius came and fitted drawers under our stairs . Was so polite . Worked tidy and efficiently. Cleaned up behind him as tho had never been here . Went above and behind. Can't recommend highly enough.
Job 105271

May 6, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you so much for your fantastic feedback and for sharing your experience. We are delighted to hear that Darius provided such a professional installation of your under stairs drawers.

It is also great to know he was polite, worked efficiently and kept everything tidy throughout, leaving your home as though he had never been there. We are especially pleased to hear he went above and beyond and delivered such a high standard of service. We will be sure to pass your kind comments on to Darius, he will really appreciate them.

Thank you again for choosing Clever Closets.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Great Service Overall, Outstanding Installation by Steven

Job #104640

The team who handled the process were excellent from start to finish. However, I would note that there didn’t appear to be an effective client file system, as I was contacted by several different people with the same updates and questions.

The fitter, Steven Samson Webb, who carried out our installation, was outstanding and easily deserving of a full five-star rating on his own. He kept me informed throughout the day, explaining everything I needed to know about the product and how to care for it. He also ensured we made the best use of the space, achieving a result that looks as good as possible.

April 28, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you so much for your detailed feedback and recommendation.

We are delighted to hear that you were pleased with the overall service and especially that Steven delivered such an outstanding installation. It is great to know he kept you well informed throughout the day, explained everything clearly and ensured you made the best use of your space to achieve an excellent finish. We’ll be sure to pass your kind comments on to Steven, he will really appreciate them.

We also appreciate your comments regarding communication during the process, as feedback like this helps us continue to improve our service.

Thank you again for choosing Clever Closets

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Lewis pinkney installed my my under…

Lewis pinkney installed my my under stairs storage system today, what an absolute pleasure of a young man.

The workmanship is second to none I couldn’t be more happy

May 5, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you so much for your wonderful feedback and recommendation.

We are delighted to hear that Lewis delivered such a great installation of your under stairs storage system and made such a positive impression. It is also fantastic to know that you found him to be such a pleasure to deal with and that the workmanship met such a high standard.

We are really pleased you are so happy with the finished result and we will be sure to pass your kind comments on to Lewis, he will really appreciate them.

Thank you again for choosing Clever Closets.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Carl Irvine fitted my understairs…

Carl Irvine fitted my understairs storage and he was great from start to finish! He made me aware of everything I need to know and was super quick and efficient. End result looks amazing too. Would recommend

May 5, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you so much for your kind feedback.

We are delighted to hear that Carl provided such a great experience from start to finish. His attention to detail, efficiency and clear communication are exactly what we aim for, so it is fantastic to know this came through in your project.

We are also really pleased you love the end result, under stairs storage can make such a difference to a home.

Thank you again for your recommendation, it really means a lot to us.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Professional job completed.

Dan was punctual, polite, helpful and professional. The work was completed to a high standard. On his advice, we were able to increase our storage from the original plan.

April 13, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your kind feedback. It is great to hear that Dan’s punctuality, professionalism and advice made a positive difference and that you were able to increase your storage as a result.

We really appreciate you taking the time to share your experience and are glad you are happy with the standard of work completed.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Great new storage and Liam the fitter…

Great new storage and Liam the fitter was excellent very polite and a very tidy worker no mess left behind

May 1, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your lovely feedback. We are really pleased to hear you are happy with your new storage and that Liam provided such a positive experience.

It is great to know his politeness and tidy workmanship stood out and we will be sure to pass your comments on to him. We appreciate you taking the time to share this.

Kind Regards Bridget - The Clever Closet team

Rated 5 out of 5 stars

Roy and Joao did a beautiful job

Roy and Joao did a beautiful job - and in less than a day. Super happy with their work!

September 11, 2025
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your feedback. We are delighted to hear you are so happy with the work Roy and Joao carried out and that they completed everything so efficiently. It is great to know the result met your expectations and we will make sure your kind comments are passed on to them.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Experience

Closet fitter: Richard Murray
Account number: 104729

Richard did a brilliant job on fitting in the clever closet, he was well spoken, respectful and a pleasure to meet. His work was extremely clean and he was very punctual and efficient with his work. Would highly recommend!

May 1, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your wonderful feedback. We are really pleased to hear you are so happy with your Clever Closet installation and that Richard made such a positive impression. It is great to know his punctuality, professionalism and attention to cleanliness stood out and we will be sure to pass your kind comments on to him.

We really appreciate your recommendation.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

A really fantastic experience

A really fantastic experience. Our fitter Ian Williams (account number 102725) was efficient and friendly. The customer service leading up to it was helpful and friendly and flexible. The persons who came to measure and deliver the parts were all friendly and efficient too.

Honestly, from end to end we had a great experience and have a fantastic looking, fully functioning product which has really given us such great storage.

Thank you clever closets!

April 30, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your wonderful feedback. We are delighted to hear you had such a fantastic experience from start to finish and that you are so pleased with your new storage solution.

It is great to know Ian and the wider team provided friendly, efficient service throughout the process, from the initial measurements and delivery right through to installation. We will be sure to pass your kind comments on to everyone involved.

We really appreciate you taking the time to share this and we are so glad your Clever Closet is working so well for you.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Very happy with the new closet

Very happy with the new closet. There was a bit of miss communication at the start but later the process was smooth and with no issues. It was installed in a day and very happy with the quality. I would definitely try then. Thank you Jason Sanderson (Job 104645) for a great service.

April 22, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your feedback. We are really pleased to hear you are very happy with your new Closet and the quality of the installation.

We are sorry to hear there was a miscommunication at the start, but glad the process then went smoothly and was completed efficiently in a day. It is great to know Jason provided a great service and we will be sure to pass your kind comments on to him.

We really appreciate you taking the time to share your experience and hope you enjoy your new storage solution.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Murray was exceptional

Murray was exceptional, great workmanship, very polite. The coordination to get a time booked in was the only thing that let it down.

April 29, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your feedback. We are really pleased to hear that Murray delivered excellent workmanship and was polite and professional throughout the installation.

We are however, sorry to hear there were some issues with the coordination when booking the appointment and we appreciate you highlighting this. We will take this on board to help improve the experience going forward.

Overall, it is great to know you are happy with the result and we will be sure to pass your kind comments on to Murray.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Excellent five star service!

Our under stairs storage was installed by David Franks account # 104905. He is an absolute legend and extremely skilled at what he does. Very polite and patient. He took his time to make sure every fine detail was right. He also left the place clean and tidy after carrying out the works. David went above and beyond the call of duty to ensure perfect craftsmanship! It is hard to find honest and skilled craftsmen like David in today’s day and age! Thank you David for being a legend!

April 29, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your fantastic feedback. We are delighted to hear you are so pleased with your under stairs storage and the service provided by David.

It is great to know his skill, attention to detail, patience and professionalism made such a strong impression and that he took the time to ensure everything was finished to a high standard while leaving the space clean and tidy. We will be sure to pass your kind comments on to him.

We really appreciate you taking the time to share your experience and we are glad the result met your expectations.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

100% recommend this company

100% recommend this company. We had nothing but professionalism from start to finish. Nothing was a problem for Lisa in sales, even when we changed our design half was through. Ian Williams the fitter was very skilled and done an outstanding job. Well done all.

April 29, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your wonderful feedback and recommendation. We are delighted to hear you received such a professional service from start to finish and that the process went smoothly, even with the design changes.

It is great to know Lisa was so helpful and accommodating in sales and that Ian carried out an outstanding installation. We will be sure to pass your kind comments on to both of them and the wider team.

We really appreciate you taking the time to share your experience and we are so pleased you are happy with the result.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

5 star Liam our fitter in Scotland was…

Liam our fitter in Scotland was fantastic! Great communication and attention to detail. Highly recommend Thank you

April 16, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your kind feedback. We are delighted to hear that Liam provided such a fantastic service and that his communication and attention to detail stood out during your installation in Scotland.

We really appreciate your recommendation and will be sure to pass your lovely comments on to Liam.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Excellent service and product!

Mark came to our house and did a brilliant job fitting our understairs closets. It makes such a difference and looks great. Mark arrived on time, was very tidy and really friendly, even entertaining our dog whilst he was busy working..Multi talented! I would really recommend Clever Closets it was a great decision to purchase, great service, great product!

April 30, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your lovely feedback. We are delighted to hear you are so happy with your under stairs storage and that Mark provided such a great experience throughout the installation.

It is fantastic to know he arrived on time, worked tidily and was friendly throughout the day, even keeping your dog entertained! We are especially pleased the finished result has made such a difference and looks great.

We really appreciate your recommendation and kind words and we will be sure to pass your feedback on to Mark.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

We are very happy with our experience…

We are very happy with our experience from start to finish, including the work carried out by our fitter Josh Jones.
Clever Closet have a seamless process which is super easy for the customer, from payment of the deposit, surveyor visit, customer service updates and the fitter coming - all was so easy. Even when I missed a call, it was made again and a follow up email. So good when you are busy and don't want to miss something.

Josh Jones our fitter - wow ! We have had many a trade come to our home and he was excellent. His work is immpecable, such attention to detail. He was kind and easy to talk to and worked well around our young kids who came home from school half way through the fitting.

The end result is amazing, better than I expected it to be and we are really happy.

Thank you to Clever Closet customer services, sales and of course Josh. You are all brilliant.

April 22, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your wonderful feedback. We are delighted to hear you had such a smooth and positive experience from start to finish and that the whole process felt easy and well communicated throughout.

It is fantastic to know Josh delivered such excellent workmanship and made a great impression with his attention to detail, kindness and ability to work around your family during the installation. We will be sure to pass your kind words on to him, as well as to our customer service and sales teams.

We are especially pleased that the final result has exceeded your expectations and that you are so happy with your new storage.

Thank you again for taking the time to share your experience and for your kind comments about the team.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

David Franks (104970) did a brilliant…

David Franks (104970) did a brilliant job. Quick, efficient and the final product looks fantastic. Really happy with it all

April 28, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your feedback. We are delighted to hear you are so happy with the result and that David provided a brilliant service.

It is great to know his work was quick and efficient and that you are pleased with the finished product. We will be sure to pass your kind comments on to him.

We really appreciate you taking the time to share your experience. Thank you!

Kind Regards Bridget - The Clever Closet Team

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