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Clever Closet UK Reviews 2,484

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, often highlighting their meticulous work and tidiness during installations. The service provided is frequently described as excellent, with many appreciating the smooth process from design to installation and the clear communication throughout. Consumers are highly satisfied with the product's quality and the final results, noting that the installations are neat, tidy, and transform their spaces effectively. However, some people mentioned issues with scheduling and communication from the head office, including rearranged appointments and conflicting information regarding product fit. A few other people also felt that the final installation did not meet acceptable standards, leading to dissatisfaction with the outcome.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers praising the professionalism, efficiency, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the efficiency and professionalism... See more

Product

Customers consistently note positive experiences with product, praising its amazing appearance and excellent... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high standard of workmanship and... See more

User experience

Users describe positive interactions with the overall experience, with many recommending the service from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were kept well informed throughout the process. Our interest was followed up quickly by a reply and then a visit from one of their team who measured up and told us of our options. A further call f... See more

Company replied

Rated 5 out of 5 stars

Arrived on time, communicative with the installation process from start to finish. Looks amazing and looking forward to filling the spaces. Cleaned up as they progressed through (outside and insid... See more

Rated 5 out of 5 stars

Good communication from Clever Closets from day 1 and overall, provided an excellent, value for money product and service. Graham text early on the day and then arrived promptly at the stated time. He... See more

Company replied

Rated 5 out of 5 stars

Amazing experience with Clever Closet from the design stage right through to installation. Andrew Kelly installed our closet, and we could not be more pleased with the service provided — polite, c... See more

Company replied


Company details

  1. Construction & Manufacturing

Written by the company

We are the UK's leading provider of under stairs and attic storage solutions. As seen on 60 Min Makeover, Dragons Den & Double Your House for Half the Money.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Rated 5 out of 5 stars

Thanks Liam!

Liam Corbett did our installation and was top notch from start to finish. Great guy and the result is exactly what we hoped for. Would a definitely recommend! Thanks Liam!

April 30, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your kind feedback. We are delighted to hear you are so pleased with your installation and that Liam provided such a great service from start to finish.

It is wonderful to know the result met your expectations and we will be sure to pass your comments on to Liam.

We really appreciate your recommendation and thank you again for taking the time to share your experience.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Had a great experience with Lewis…

Had a great experience with Lewis Pinteney who did a great job on my 3 drawer stacked set up.

April 24, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your feedback. We are really pleased to hear you had a great experience and that Lewis did an excellent job on your 3-drawer stacked setup.

We will be sure to pass your kind comments on to him. We really appreciate you taking the time to share your experience. Thank you!

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Our closet looks great and the process…

Our closet looks great and the process with the team was straight forward with several calls from the customer service team to keep me informed of delivery and installation dates.

Our fitter Joao Prissinote arrived on time and completed the installation quickly and efficiently and explained how to remove the draws if needed in future and paint tips.

I would note that they do not include taking away the old materials, but they do leave it bagged up and the work area clean and tidy.

April 27, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your feedback. We are delighted to hear you are happy with your new Closet and that the process felt straightforward, with good communication from our customer service team throughout.

It is great to know Joao arrived on time, completed the installation efficiently and took the time to explain the drawers and offer helpful advice. We will be sure to pass your kind comments on to him.

We also appreciate your note regarding the removal of old materials and we are pleased the work area was left clean and tidy for you.

Thank you again for taking the time to share your experience.

Kind Regards Bridget - The Clever Closet Team

Rated 4 out of 5 stars

First off the fitter

First off the fitter, Andrew Kelly was excellent , would absolutely recommend him. Tidy, helpful and gave us information that should have been given to us prior to installation. The surveyor also was very good. The storage also looks impeccable
The rest of the experience was more meh than it should been.

March 30, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your feedback. We are really pleased to hear that Andrew delivered an excellent installation and that you would highly recommend him. It is also great to know the Surveyor was helpful and that you are happy with how the storage looks overall.

We are however, sorry to hear that the wider experience did not fully meet expectations. Your comments about communication prior to installation are appreciated and will be reviewed with the team, as we are always looking to improve the customer journey.

We do appreciate you taking the time to share both the positives and the areas for improvement and we will be sure to pass your kind words on to Andrew and the Surveyor.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

I’ve had a fantastic experience start…

I’ve had a fantastic experience start to finish. Each member of the team has been amazing from those in the contact centre to Tony who came to measure, and especially Ian Williams who fit my closet. I have a bit of a complex under stairs area but he has made it look amazing. My room has been completely transformed. He was really helpful, suggesting ways I could make the storage space the best it could be. Thanks Ian! I would absolutely recommend the service to others!

April 28, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your wonderful feedback. We are delighted to hear you have had such a fantastic experience from start to finish and that every member of the team made a positive impression, from our contact center through to Tony and Ian.

It is great to know Ian was able to work with your more complex under stairs space and deliver a result that has truly transformed your room. We are especially pleased to hear his suggestions helped you maximize the storage potential as well.

We really appreciate your recommendation and will be sure to pass your kind comments on to Ian and the wider team.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Definitely recommend

⭐️⭐️⭐️⭐️⭐️ Jack G – Clever Closets
Account Number: 104985
Jack was professional and easy to work around throughout the process. He explained things clearly, listened to what was needed, and ensured the entire process was smooth and stress-free.
The work was completed to a good standard, and the area was left clean and tidy once the work was finished. Overall, a solid experience with Clever Closets, and I would happy recommend Jack and Clever Closets to others looking for some extra under stairs storage.

April 28, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your great feedback and recommendation.

We are delighted to hear you had a smooth and stress-free experience with Clever Closets and that Jack provided such professional service throughout. It is great to know he communicated clearly, listened to your needs and ensured everything was completed to a good standard while leaving the area clean and tidy. We will be sure to pass your kind comments on to Jack.

We really appreciate you taking the time to share your experience and are pleased you are happy with your new under stairs storage.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

The whole process of the closet order…

The whole process of the closet order and installation was performed managed by customer service. The installation team did a great job as well. Thanks Liam Colbett, well done! Account No:104617

April 28, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your feedback. We are pleased to hear you had a positive experience with the whole process and that our customer service team kept everything well managed from order through to installation.

It is great to know Liam did a great job with your installation and we will be sure to pass your kind comments on to him. We really appreciate you taking the time to share your experience.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

From start to finish excellent

From start to finish, CC has been awesome. I was informed of everything upfront, well taken care of by everyone that I dealt with.

It’s rare that a company will keep you in the loop. I was from state to finish.

Service was excellent the quality is fantastic and it’s made use of a useless space. I would absolutely recommend.

Ian - The fitter was quick, efficient and tidy and really knows his stuff.

April 27, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your wonderful feedback. We are delighted to hear you had such a positive experience from start to finish and felt well informed and looked after throughout the process.

It is also great to know the service, communication and final quality all met your expectations and that we have been able to transform an unused space into something practical for you.

We are especially pleased to hear Ian provided such an efficient, tidy and knowledgeable installation. We will be sure to pass your kind comments on to him.

We really appreciate your recommendation and thank you again for taking the time to share your experience.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Liam was excellent

Liam was excellent. Prompt, very tidy and did a great job. We would recommend him. Thank u!

April 27, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your kind feedback. We are delighted to hear Liam provided an excellent service and that you were pleased with his punctuality, tidiness and the quality of his work.

We really appreciate your recommendation and will be sure to pass your comments on to Liam. Thank you again for taking the time to share your experience.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Fantastic Under-Stairs Conversion

I recently had a three-drawer under-stairs conversion completed by Clever Closet, and I couldn’t be happier with the result.

From start to finish, the whole process was seamless and professionally managed. The surveyor was excellent, taking the time to understand exactly what I wanted and ensuring everything was planned to a high standard. The customer service team were also fantastic throughout, keeping in regular contact at each stage and making sure everything was progressing smoothly.

A special mention must go to Lewis Pinkney, who carried out the installation. Lewis was outstanding, arriving on time, working with great care and attention to detail, and maintaining a high level of professionalism throughout. He was polite, accommodating, and clearly takes real pride in his work. The quality of the finish is excellent, and the new storage has made a huge difference to the space.

I would highly recommend Clever Closet to anyone considering a similar project, and especially Lewis for his exceptional workmanship.

April 27, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your wonderful feedback. We are delighted to hear you are so pleased with your three-drawer under-stairs conversion and that the whole process felt seamless and professionally managed from start to finish.

It is great to know the Surveyor took the time to understand your requirements and that our customer service team kept you well informed throughout each stage of the project.

We are especially pleased to hear such high praise for Lewis. It is fantastic that his punctuality, attention to detail and professionalism made a strong impression and that the final result has made such a difference to your space. We will be sure to pass your kind comments on to him.

We really appreciate your recommendation and thank you again for taking the time to share your experience.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

We had such a great experience

We had such a great experience. Communication with the company beforehand was good, and the cupboard was fitted really quickly and efficiently. David F, who fitted it was brilliant, and so professional. The cupboard has created so much additional space. Overall this was a great decisions, were so pleased.

April 27, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your lovely feedback. We are delighted to hear you had such a great experience and that the communication and installation process all went smoothly for you.

It is great to know David provided a brilliant and professional service and we will be sure to pass your kind comments on to him.

We are also really pleased to hear your new cupboard has created so much additional space for you.

Thank you again for taking the time to share your experience, we are so glad you are pleased with your decision.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Perfect!

We had Richard Murray fit some under-stairs storage for us, and we’re absolutely blown away with the result. The finish is exceptional and exceeded our expectations.

He was professional from start to finish, arrived on time, and worked efficiently without ever being intrusive. Once the job was complete, he took the time to walk us through everything and provided helpful aftercare advice, which we really appreciated.

He also left our home spotless, which made the whole experience even better. We wouldn’t hesitate to recommend him!

April 27, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your wonderful feedback. We are delighted to hear you are so pleased with your under-stairs storage and that the result exceeded your expectations.

It is great to know Richard provided such a professional and efficient service from start to finish and that his punctuality, clear communication and respectful approach made a positive impression. We are especially pleased he took the time to walk you through everything and offer helpful aftercare advice.

We also really appreciate your comments about the clean finish, this is something we know makes a big difference to the overall experience. We will be sure to pass your kind words on to Richard.

Thank you again for your recommendation and for taking the time to share your experience.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Thank you Dan Peck for your commitment and high standards

So pleased with our under stairs storage- Dan was incredible despite the challenges he faced due to incorrect measurements having been taken by the surveyor. As a result, it was a very long day for Dan and us but we are so grateful for his commitment to get the job finished and to such a high standard. Just a shame the surveyors meant we didn’t get off to a great start but can’t thank Dan enough for everything he did for us to turn the day back around! 104517

April 23, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your feedback. We are really pleased to hear you are so happy with your under-stairs storage and that Dan went above and beyond to ensure everything was completed to a high standard.

We are however, very sorry to hear about the issues caused by the initial survey measurements and the impact this had on your installation day. This is certainly not the experience we aim to provide and we appreciate you bringing it to our attention.

It is great to know Dan’s commitment, professionalism and determination helped turn the day around for you and we will be sure to pass your kind comments on to him. Feedback like this is really valuable and will be shared with the wider team so we can continue to improve our service.

Thank you again for taking the time to share your experience.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Happy with the installation of our…

Happy with the installation of our under stair storage. And found our installer (Roy) very polite and tidy.

April 24, 2026
Unprompted review
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Reply from Clever Closet UK

Thank you for your feedback. We are delighted to hear you are happy with your under-stairs storage installation and that Roy provided a polite and tidy service throughout.

We really appreciate you taking the time to share your experience and will be sure to pass your kind comments on to Roy.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

2nd time customer, and still very happy

David Franks (#104819) visited us recently and did an excellent job, we couldn't be happier with the end product. He was on time, did the job really well and left the place spotless when he left. This is our 2nd clever closests instillation and if we move again, we will definitely be getting them again and requesting David.

April 24, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your feedback. We are delighted to hear you are so happy with your under-stairs storage and that David delivered an excellent installation.

It is great to know he was punctual, worked to a high standard and left everything clean and tidy. We are especially pleased to hear this is your second Clever Closets installation and that you would choose us again in future, that really means a lot!

We will be sure to pass your kind comments on to David and thank you again for taking the time to share your experience.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Outstanding service from start to finish!!!!

What a service!!! Absolutely fantastic from start to finish. The ordering was dead simple and the surveyor came round soon after to measure up for the job. He offered sound advise and as a result I amended my order to suit. Delivery was very well coordinated and the driver called an hour before he was due. Our fitter, Iain, was amazing. He was so polite, courteous and took great care of our home, placing protective matting down on the floor and ensuring that the install was perfect. I can not praise clever closet UK enough and if you are lucky enough to live on the south coast and get Iain as your fitter, then you are indeed in very good hands. Highly recommend Clever Closet UK

April 24, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your fantastic feedback. We are delighted to hear you had such an outstanding experience from start to finish and that the whole process, from ordering through to installation, went smoothly for you.

It is great to know the Surveyor provided helpful advice that allowed you to refine your order and that delivery was well coordinated and communicated clearly. We are especially pleased to hear such high praise for Iain and the care he took during your installation, from protecting your home to ensuring a perfect finish.

We really appreciate your recommendation and kind words about Clever Closets and we will be sure to pass your feedback on to Iain and the wider team.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Great service start to finish

Great service start to finish, from paying our deposit it was 2 weeks to getting it installed which included the survey, material delivery and then installation. Kept up to date the whole way through.
Josh was our fitter who was very professional, polite and did an amazing job. Josh also cleaned up well after the job and made sure we were happy and well briefed on the install. We're very happy with the final product. Highly recommend.

April 24, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your lovely feedback. We are delighted to hear you had such a smooth experience from start to finish and that the process was well communicated throughout.

It is great to know Josh provided a professional and polite service and that he took the time to ensure everything was finished to a high standard, left clean and tidy and clearly explained the installation to you. We will be sure to pass your kind comments on to him.

We really appreciate your recommendation and are so pleased you are happy with your final result.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Excellent experience, quality workmanship.

Excellent experience. Booked online with deposit. Was contacted to book in the survey and installation date. Both were brought forward which was great.
Extremely helpful surveyor who helped me decide the best options.
The installer, Graham was extremely competent and friendly. The job was finished quickly and to a high standard.
Excellent! Thank you

April 24, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your excellent feedback. We are delighted to hear you had such a smooth experience from booking through to installation and that we were able to bring your dates forward for you.

It is great to know the Surveyor was helpful in guiding you through the best options and that Graham delivered a competent, friendly service with a high-quality finish completed efficiently.

We really appreciate you taking the time to share your experience and we will be sure to pass your kind comments on to the team.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Jack G (104785)

Jack G (104785)
Really, really impressed with Clever Closets. From start to finish the communication, customer service and end product have been first class. Jack G was fast, efficient, polite and I’m so happy with the finish, which surpassed my expectations. I rarely leave reviews but credit where credit’s due. Thank you Jack and Clever Closets for a job well done and an excellent customer experience.

April 24, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your fantastic feedback. We are delighted to hear how impressed you are with your Clever Closets experience and that everything from communication through to the finished product met such a high standard for you.

It is especially great to hear such positive comments about Jack. We are pleased he provided a fast, efficient, and polite service and that the final result has surpassed your expectations. We will be sure to pass your kind words on to him and the wider team.

We really appreciate you taking the time to leave a review, especially as you don’t often do so and we are so glad you are happy with the outcome.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

We would definitely recommend Clever…

We would definitely recommend Clever Closet. The whole process from quoting, to survey to installation ran very smoothly. The contact with the office staff was good, but a special shout out must go to the fitter Stuart R. He was very experienced and knowledgeable and talked through the steps involved and the final outcome is just what we were looking for. Thanks again Mark and Becca account number 104838

April 20, 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for your lovely feedback. We are delighted to hear the whole process ran so smoothly for you, from the point of sale through to installation and that our office team kept you well supported along the way.

It is especially great to hear such positive comments about Stuart. We are pleased he was able to guide you through the installation, share his expertise and deliver exactly the result you were looking for. We will be sure to pass your kind words on to him.

We really appreciate your recommendation and thank you again for taking the time to share your experience.

Kind Regards Bridget - The Clever Closet Team

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