I am very satisfied with the support I received from ClevGuard. Sara was friendly, professional, and very efficient in helping me resolve my issue. She understood the problem quickly and guided me thr... See more
Company replied
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Review summary
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Im happy with the KidsGuard Pro program,it does it job as promised, I wish it wouldnt be necessary to access the target device everytime it needs an update. Also the voice messages on instagram stil... See more
Company replied
Let me start off with the fact that I was a little aggravated when I first contacted customer support concerning my ClevGuard KidsGuard Pro subscription. From the very first response by Sara, I could... See more
Company replied
I have been using it for more than 2 years, and it works exactly it claims. Few additional steps and you can make it discreet completely. It has everything one think of any tool. There are some bugs/i... See more
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4.5
Excellent
941 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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My customer service experience
Maisie took a great care of the issue. I'm really satisfied.
May 20, 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
There is a technical problem in the…
There is a technical problem in the program,which was unsolved, so they performed full refund for the purchase. The customer service employee Sara was very nice and helpful
May 21, 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
I had an issue with my subscription and…
I had an issue with my subscription and contacted customer service. Nina responded very quickly and handled everything in a professional and kind manner. I really appreciate her prompt response and willingness to help. Excellent customer service — thank you, Nina!
May 15, 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Maisie was incredibly helpful!
I want to take a moment to thank Maisie for her outstanding support. She was kind, patient, and truly attentive to my situation. She handled my request with empathy and efficiency, and made me feel heard and understood from the very beginning.
It’s rare to come across someone so professional yet genuinely caring. Thank you, Maisie, for making this experience so smooth and reassuring!
May 13, 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Great customer service
Had an issue with compatibility of my device. Ruby helped me with my issue. Very happy with the customer service just a shame I wasn't able to use the software. Maybe in the future when I have a compatible device I will definitely consider repurchasing. Thanks for your help Ruby, you're a star 🌟
May 7, 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Ivy was wonderful
Ivy was wonderful! Solved my problem quickly with no hassle!
May 6, 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
I find that the app works well
I find that the app works well, must say have had minimal problems but most features worked well as it says it does.
Most important is if theres any problems or issues they are very fast on replying and do best to help, especially with Sara who assisted me many few times, she is a pleasent person with a willingness to deliver her best to help.
I have no regrets even there are at times technical difficulties and need of improving. All works conciderably well. Thanks to the team and good job!
Keep up the progress.
May 2, 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Tech Support Specialist Joy
Tech Support Specialist Joy was very helpful and prompt in giving me assistance and assurance with my issues of payment and subscriptions. Thank you.
April 28, 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Nina doing a great job by assisting me…
Nina doing a great job by assisting me with the troubleshoot
April 26, 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
I would PUT a zero if it let me
I would PUT a zero if it let me. This program is a joke. You better be a technician to install on the phone you want to track. Takes hours to figure out it. DO NOT WASTE YOUR MONEY!
April 27, 2025
Unprompted review
Reply from ClevGuard
Dear User,
Would you please tell me your order ID or email address? Then we will try our best to help.
Best regards,
ClevGuard support
It's is great product with great customer service
It's is great product where we could get all the information needed without the end user known.
Also I must highly be appreciated their great customer service as always they are providing their best support/solution within the minimum time.
I was in requirement of many troubleshooting and technical supports during using their service and Sara made my life easy by giving correct and valuable service and advise to get out of all the best of features of the product.
Highly recommended.
April 25, 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Everything was excellent.
I made a mistake in the subscription but Ada helped me quickly.
Everything was excellent.
April 14, 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Kaylee provided excellent customer…
Kaylee provided excellent customer service
April 16, 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Great customer service!
Ada from customer service responded very quickly to all my questions. Neat and correct handling! Keep up the good work!
April 15, 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
I am grateful to miss Nina and rest of…
I am grateful to miss Nina and rest of team for solving issue very well.I am really impress by there politeness and fast immediate response.thanks.:)
April 15, 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Reliable app and customer care is…
Reliable app and customer care is helpful. Sara was of great assistance.
April 10, 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Great Customer Care
Although I was not happy wth the application, I rate as five-stars the company's customer care department and especially Maisie who was always on top, providing prompt support in a professional manner.
April 11, 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Excelente y rapida atencion pkr parte…
Excelente y rapida atencion por parte de Dora! Miles de gracias por tu apoyo
April 7, 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
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