Click2Pharmacy Reviews 

6,483
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 4,204 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of ordering and reordering products through a straightforward online process, often highlighting the quick communication and efficient service. Many people appreciate the rapid delivery, with items frequently arriving promptly and well-packaged, sometimes even sooner than expected. The products themselves are often described as effective and suitable, with reviewers noting the thorough assessment process to ensure appropriateness. However, some customers also noted issues with delivery, where paid 24-hour services did not result in timely arrival, leading to frustration and inconvenience. A few other people also felt that the delivery charges were confusing or misleading, and some experienced delays due to product unavailability or ignored delivery instructions.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and prompt delivery... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, speed, and... See more

Order

Customers consistently note positive experiences with order, highlighting the ease and straightforwardness of... See more

Product

People report positive experiences with products, highlighting their effectiveness and the ease of obtaining... See more

User experience

Users describe positive interactions with user experience, consistently finding the process incredibly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just so easy to reorder on the Web page. Uploading the photos is uncomplicated. Once approved delivery is rapid. I'm happy to say I'm almost at my goal weight so my most recent order will be my la... See more

Company replied

Rated 5 out of 5 stars

I was really suffering with a uti and found the right antibiotic that i have used previously.The website was easy to navigate and i quickly found the treatment i was looking for.It was posted out in f... See more

Company replied

Rated 5 out of 5 stars

I always use click2pharmacy on line now, if I need some items that need prescription over the counter items. Waiting to see a doctor takes weeks now. Click2pharmacy are quick efficient, and reasonable... See more

Company replied

Rated 5 out of 5 stars

Quick and efficient. Moved from another pharmacy to save money on monthly injections. After supplying existing prescription info and various checks I received item in less than 24 hours. The packaging... See more

Company replied


Company details

  1. Online Pharmacy
  2. Medical Clinic
  3. Women's Health Clinic
  4. Online Prescription Medication Vendor
  5. Pharmacy

About Click2Pharmacy

Written by the company

Click2Pharmacy is an NHS & GPhC regulated online pharmacy providing online prescription treatments with free consultations and discreet delivery across the UK.

  • NHS approved & GPhC regulated
  • Qualified & UK based pharmacists
  • Next day & free delivery options

Our online pharmacy allows you to order prescription treatments for a variety of conditions from the comfort of your own home. We also offer a wide range of competitively priced over-the-counter medication and treatments, available to buy conveniently and discreetly online, with a range of delivery options available. If you're unsure what treatment you need for your condition, or need any other assistance with your order, our highly qualified pharmacists and clinical staff are more than happy to help.

Acne Treatment & Medication Dental Care Prescriptions Erectile Dysfunction Medication Emergency Contraception Period Delay Medication Thrush Treatment Weight Loss Medication View All Treatments

Oldham Pharmacy Services

Click2Pharmacy is based in Oldham, Greater Manchester and also provides private and NHS services to local patients.

Oldham Walk In Clinic

Visit our professional private walk in clinic Oldham covering all areas of Greater Manchester. We treat a wide variety of medical problems from ear infections, chest infections or get peace of mind from our qualified advance practitioners. Learn More

Ear Wax Removal in Oldham

Visit a professional Ear wax removal Oldham clinic covering all areas of Greater Manchester. Whether it’s an acute ear wax problem or chronic ear wax build up, we can help to remove any build up by using irrigation or microsuction. Learn more

Local NHS Services

NHS Prescriptions Pharmacy First

NHS Registered & GPhC Regulated

Licensed, regulated & approved pharmacists, clinic & team.

Click2Pharmacy are registered with the General Pharmaceutical Council, regulators of pharmacists, pharmacy technicians and pharmacies in Great Britain. We are also NHS registered and provide local NHS services at our pharmacy in Oldham.

Contact info

Free Delivery

Spend over £50 for FREE delivery on eligible products.

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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4.8

All reviews

(6,483)

4,053 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service I’ve ordered a few…

Amazing service I’ve ordered a few times and have had no problems whatsoever everything comes within a few days and has full tracking which is great.

June 18, 2026
Click2Pharmacy logo

Reply from Click2Pharmacy

Hi Cindy,

Thanks for taking the time to leave this review. It's great to hear that your orders have consistently arrived within a few days, and that you've been able to track each one along the way.

We're always here if you need anything.

The Click2Pharmacy Team

Rated 5 out of 5 stars

Overall experience purchasing online

The automated consultation procedure was quick and easy to use. The product was as requested and arrived promptly after purchase.

June 17, 2026
Click2Pharmacy logo

Reply from Click2Pharmacy

Hi Jason,

Thank you for sharing this with us. We're so glad the consultation process was straightforward from start to finish, and it's great to know your order arrived quickly and matched exactly what you needed.

If anything comes up or you need support down the line, we're always here to help.

The Click2Pharmacy Team

Rated 5 out of 5 stars
Click2Pharmacy logo

Reply from Click2Pharmacy

Hi Linda,

Thank you so much for the kind words. Knowing our staff made a good impression means a great deal to the whole team.

If you ever need anything, we're always happy to help.

The Click2Pharmacy Team

Rated 5 out of 5 stars

Thank you to Click2Pharmacy

Thank you to Click2Pharmacy, very efficient. Order received within days.
Would highly recommend.

June 9, 2026
Click2Pharmacy logo

Reply from Click2Pharmacy

Hi Robert,

Your order arriving promptly and the whole experience feeling efficient is exactly what we aim for, so it's great to know we delivered on that. Thank you for taking the time to leave a review.

We'd be happy to help again whenever you need us.

The Click2Pharmacy Team

Rated 1 out of 5 stars

Terrible- avoid

Terrible. They advertise as next day delivery to get you to order- which appealed to me as I needed something before a holiday. But in reality they take a day to check your order and then send multiple pointless questions; one of which was "how old are you" already having filled in my DOB in on my order form. Obviously they have taken payment straight away!

I replied to their questions first thing through the online form as they ask. Heard nothing back. A further day passes. I email asking when my order will be approved. No response. Eventually I message to ask to cancel. No response.

A few hours later I get an email to say my order is being dispatched "subject to other NHS checks". However, it's too late now so the order is pointless. I will try to do a credit card charge back but I realise because they make you contact them through their online forms rather than send actual emails, you have no proof of ever messaging. Scam company.

June 25, 2026
Unprompted review
Click2Pharmacy logo

Reply from Click2Pharmacy

Hi Stefanie,

We're sorry to hear you felt let down by our service, and we understand the frustration when timing is critical. However, we'd like to clarify the timeline of events.

Your order was placed on 23rd June, and a clinical question was raised by our pharmacist on the same day. This was answered on 24th June, with your order approved and dispatched on 25th June, within our standard 1-2 working day timeframe following approval.

Clinical questions are a necessary part of our prescribing process and exist to ensure medications are dispensed safely. We do acknowledge that receiving a question about your date of birth may have seemed unnecessary given it was provided on the order form, and we're sorry if that caused any frustration.

Regarding next-day delivery, we'd like to clarify that our delivery timescales refer to the shipping method once an order has been approved and dispatched. As stated in our terms and conditions, we are a prescription service and cannot be relied upon for urgent treatment needs.

For time-sensitive medical requirements, we always recommend contacting your GP or NHS 111.

We can assure you we are a fully GPhC-regulated pharmacy and not a scam. All correspondence submitted through our online forms is logged and retained on our systems, so there is a full record of your communications with us.

If you would like to discuss a return or resolution, please don't hesitate to contact us at Hello@click2pharmacy.co.uk.

Many Thanks,

The Click2Pharmacy Team

Rated 5 out of 5 stars

Always discretion and in time

Always discretion and in time

June 16, 2026
Click2Pharmacy logo

Reply from Click2Pharmacy

Hi Adrian,

Discretion and reliability matter to us, so it's really good to know we're delivering on both. We appreciate you taking the time to leave a review.

Please don't hesitate to get in touch if there's anything we can help with in future.

The Click2Pharmacy Team

Rated 5 out of 5 stars

Friendly and straightforward

Friendly and straightforward

June 16, 2026
Click2Pharmacy logo

Reply from Click2Pharmacy

Hi Elaine,

Thanks for taking the time to leave a review. Knowing the experience felt friendly and straightforward is exactly what we aim for, so it's good to know we're delivering on that.

We hope to serve you again soon. Do get in touch if there's anything we can help with.

The Click2Pharmacy Team

Rated 5 out of 5 stars

Super fast delivery and customer…

Super fast delivery and customer service was excellent outstanding service!!

June 16, 2026
Click2Pharmacy logo

Reply from Click2Pharmacy

Hi Cheryl,

Really pleased to receive such positive feedback, thank you! It's brilliant to know the delivery reached you so quickly and that our customer service team left such a positive impression.

We'll make sure the team hears your kind words. Do get in touch if there's anything we can help with in future.

The Click2Pharmacy Team

Rated 4 out of 5 stars

Great apart from….

Great price and ease to re order however, I give 4* not 5 due to delivery. The delivery required me to be in all day up to 5pm so other time frame given or option to leave the parcel in my garage which made things difficult in receiving it as I work full time and don’t want to have it delivered elsewhere.

June 15, 2026

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