Click2Pharmacy Reviews 

6,483
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 4,204 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of ordering and reordering products through a straightforward online process, often highlighting the quick communication and efficient service. Many people appreciate the rapid delivery, with items frequently arriving promptly and well-packaged, sometimes even sooner than expected. The products themselves are often described as effective and suitable, with reviewers noting the thorough assessment process to ensure appropriateness. However, some customers also noted issues with delivery, where paid 24-hour services did not result in timely arrival, leading to frustration and inconvenience. A few other people also felt that the delivery charges were confusing or misleading, and some experienced delays due to product unavailability or ignored delivery instructions.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and prompt delivery... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, speed, and... See more

Order

Customers consistently note positive experiences with order, highlighting the ease and straightforwardness of... See more

Product

People report positive experiences with products, highlighting their effectiveness and the ease of obtaining... See more

User experience

Users describe positive interactions with user experience, consistently finding the process incredibly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just so easy to reorder on the Web page. Uploading the photos is uncomplicated. Once approved delivery is rapid. I'm happy to say I'm almost at my goal weight so my most recent order will be my la... See more

Company replied

Rated 5 out of 5 stars

I was really suffering with a uti and found the right antibiotic that i have used previously.The website was easy to navigate and i quickly found the treatment i was looking for.It was posted out in f... See more

Company replied

Rated 5 out of 5 stars

I always use click2pharmacy on line now, if I need some items that need prescription over the counter items. Waiting to see a doctor takes weeks now. Click2pharmacy are quick efficient, and reasonable... See more

Company replied

Rated 5 out of 5 stars

Quick and efficient. Moved from another pharmacy to save money on monthly injections. After supplying existing prescription info and various checks I received item in less than 24 hours. The packaging... See more

Company replied


Company details

  1. Online Pharmacy
  2. Medical Clinic
  3. Women's Health Clinic
  4. Online Prescription Medication Vendor
  5. Pharmacy

About Click2Pharmacy

Written by the company

Click2Pharmacy is an NHS & GPhC regulated online pharmacy providing online prescription treatments with free consultations and discreet delivery across the UK.

  • NHS approved & GPhC regulated
  • Qualified & UK based pharmacists
  • Next day & free delivery options

Our online pharmacy allows you to order prescription treatments for a variety of conditions from the comfort of your own home. We also offer a wide range of competitively priced over-the-counter medication and treatments, available to buy conveniently and discreetly online, with a range of delivery options available. If you're unsure what treatment you need for your condition, or need any other assistance with your order, our highly qualified pharmacists and clinical staff are more than happy to help.

Acne Treatment & Medication Dental Care Prescriptions Erectile Dysfunction Medication Emergency Contraception Period Delay Medication Thrush Treatment Weight Loss Medication View All Treatments

Oldham Pharmacy Services

Click2Pharmacy is based in Oldham, Greater Manchester and also provides private and NHS services to local patients.

Oldham Walk In Clinic

Visit our professional private walk in clinic Oldham covering all areas of Greater Manchester. We treat a wide variety of medical problems from ear infections, chest infections or get peace of mind from our qualified advance practitioners. Learn More

Ear Wax Removal in Oldham

Visit a professional Ear wax removal Oldham clinic covering all areas of Greater Manchester. Whether it’s an acute ear wax problem or chronic ear wax build up, we can help to remove any build up by using irrigation or microsuction. Learn more

Local NHS Services

NHS Prescriptions Pharmacy First

NHS Registered & GPhC Regulated

Licensed, regulated & approved pharmacists, clinic & team.

Click2Pharmacy are registered with the General Pharmaceutical Council, regulators of pharmacists, pharmacy technicians and pharmacies in Great Britain. We are also NHS registered and provide local NHS services at our pharmacy in Oldham.

Contact info

Free Delivery

Spend over £50 for FREE delivery on eligible products.

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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4.8

All reviews

(6,483)

4,053 reviews in the last 12 months

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Rated 5 out of 5 stars

It was so easy to transfer my order to…

It was so easy to transfer my order to you and at a considerably cheaper price than I had paid previously. Tge process was thorough, as it should be, and the delivery was within days. I think I might have struck gold with this pharmacy!

June 16, 2026
Click2Pharmacy logo

Reply from Click2Pharmacy

Hi Mrs Reid,

Thank you for your review! Switching pharmacies can feel like a hassle, so we're pleased it went smoothly for you, and getting a better price on top is a welcome bonus. We take care to do things properly on our end, and it's good to know that didn't come at the cost of speed, with your order reaching you within days.

We're always here if you need anything else.

The Click2Pharmacy Team

Rated 5 out of 5 stars

Great service very easy to do online…

Great service very easy to do online and the package came sooner than I thought it would,will be using your services again if needed

June 16, 2026
Click2Pharmacy logo

Reply from Click2Pharmacy

Hi Shelley,

Thank you for the kind words! We're really glad you found the online process easy to use, and it's great that your package turned up ahead of schedule too.

We're always here if you need anything.

The Click2Pharmacy Team

Rated 2 out of 5 stars

The postage let you down

The postage let you down! Paid for 24hr delivery but didn’t arrive. More frustrating that it took Click2 over a day to respond each time I emailed for help. No refund possible due to terms and conditions but a gesture of goodwill offered by way of a code everyone uses anyway! My meds arrived warm and as such don’t seem to be working as they should. Massive difficulty having someone in to receive my medication with the issued PIN necessary for postman to release my medication when it doesn’t come on stated delivery date.

June 17, 2026
Unprompted review
Click2Pharmacy logo

Reply from Click2Pharmacy

Hi Debbie,

We're sorry to hear about the frustration with your delivery and we appreciate you taking the time to share your experience.

Your order was placed on 13th June over the weekend, approved on 14th, and dispatched on Monday 15th June, which falls within our standard 1-2 working day processing timeframe. Unfortunately, the subsequent transit delay was caused by Royal Mail and is outside our control.

Regarding the delivery charge refund, as outlined in our terms and conditions, the 24-hour service is an aim rather than a guarantee, so we're unable to refund postage in these circumstances. We do appreciate that this is frustrating, and we hope the goodwill gesture we offered goes some way towards making up for the inconvenience.

Regarding the temperature concern, we'd recommend contacting us directly at Hello@click2pharmacy.co.uk with your order details so we can look into this further and advise you accordingly.

We take on board your comments regarding response times and we're sorry if communication wasn't as prompt as it should have been.

Many Thanks,

The Click2Pharmacy Team

Rated 1 out of 5 stars

Really poor and clunky re ordering on…

Really poor and clunky re ordering on the website. Re entering info that you should have stored. Poor!

June 15, 2026
Click2Pharmacy logo

Reply from Click2Pharmacy

Hi Paul,

We're sorry to hear you found the reordering process frustrating. We understand it can feel repetitive, however, we don't store certain information between orders as patient details can change, and as a regulated pharmacy, we need to ensure all clinical information is current and accurate at the time of each order.

We do have a reordering option within your account area which requires a smaller form, so this may be a more straightforward option for future orders.

Many Thanks,

The Click2Pharmacy Team

Rated 1 out of 5 stars

Took 3 days to approve a medication…

Took 3 days to approve a medication which in the end was denied labelling the fact I CAME OFF opiates almost a year ago, apparently I don't have the right to quit smoking using help because of my opioid remission history.
Would not recommend, 3 days for approval and needed me to chase them, otherwise i'd be charged and the medication would stay being approved for eternity. Would not recommend.

June 24, 2026
Unprompted review
Click2Pharmacy logo

Reply from Click2Pharmacy

Hi Francisco,

We're sorry to hear about your experience and understand how frustrating this must have been, particularly given the effort you've made in your recovery journey.

Our prescribers are required to thoroughly assess all medical information before approving any prescription, including reviewing NHS records where necessary, to ensure that remote prescribing is safe and appropriate for each patient. This process can sometimes take longer than expected, and we apologise that this was the case for you.

Prescribing decisions are made solely on clinical safety grounds, and we are unable to approve medication where a prescriber has determined it would not be appropriate to do so. Due to GPhC guidelines, we are unable to share the specific clinical reasoning behind individual prescribing decisions.

We would encourage you to speak with your GP, who can provide personalised advice on suitable treatment options to support you.

Many Thanks,

The Click2Pharmacy Team

Rated 5 out of 5 stars

5star and trustworthy

Great communication, feel safe and in trustworthy hands. Quick delivery. Very happy with this service.

June 14, 2026
Click2Pharmacy logo

Reply from Click2Pharmacy

Hi Dawn,

We're delighted you felt reassured throughout the process and that your order reached you so promptly.

Clear communication and reliable delivery are things we work hard to get right, so it's genuinely rewarding to hear they made a difference.

Do reach out if there's ever anything we can help with. We appreciate you sharing your experience!

The Click2Pharmacy Team

Rated 5 out of 5 stars
Click2Pharmacy logo

Reply from Click2Pharmacy

Hi Stephen,

Thanks for your review, it's good to hear you've had a great experience with us!

Knowing our advice and service have made a positive impression means a great deal to the whole team.

If you ever need anything in the future, please don't hesitate to get in touch.

The Click2Pharmacy Team

Rated 5 out of 5 stars
Click2Pharmacy logo

Reply from Click2Pharmacy

Hi Sandra,

Thank you, it's always good to know we're consistently hitting the mark for you.

Do get in touch if there's anything we can help with.

The Click2Pharmacy Team

Rated 5 out of 5 stars

great service and very easy to use

great service and very easy to use.
Thanks

June 17, 2026
Click2Pharmacy logo

Reply from Click2Pharmacy

Hi Maria,

It's great to know the service has been easy to use, and we're happy the experience hit the mark. Keeping things simple for our customers is important to us.

Thank you for the kind feedback, and do reach out anytime if we can help with anything!

The Click2Pharmacy Team

Rated 5 out of 5 stars

What I needed when I needed it

What I needed when I needed it. Thank you.

June 14, 2026
Click2Pharmacy logo

Reply from Click2Pharmacy

Hi Mike,

Knowing that we were able to come through for you at the right moment means a great deal to us. That's exactly what we aim for.

Thanks for taking the time to leave a review. We're here whenever you need us again.

The Click2Pharmacy Team

Rated 5 out of 5 stars

Easy website

Easy website, great service and excellent delivery.

June 13, 2026
Click2Pharmacy logo

Reply from Click2Pharmacy

Hi Julia,

We're pleased to hear you had such a positive experience with us! Knowing the website was easy to use, the service was great, and your delivery arrived just as it should makes it all worthwhile.

If you ever need anything in the future, please don't hesitate to get in touch.

The Click2Pharmacy Team

Rated 5 out of 5 stars

Great online pharmacy

Great service and so easy to order medicines. Delivery is super fast and good value

June 22, 2026
Unprompted review
Click2Pharmacy logo

Reply from Click2Pharmacy

Hi Tracy,

It's fantastic to hear that you've found ordering with us so easy and that your delivery arrived nice and quickly.

Great value is something we really strive for, so it's brilliant to know that's coming through in your experience.

If you ever need anything, don't hesitate to get in touch.

The Click2Pharmacy Team

Rated 5 out of 5 stars

Easy no fuss repeat prescriptions and…

Easy no fuss repeat prescriptions and prompt delivery

June 13, 2026
Click2Pharmacy logo

Reply from Click2Pharmacy

Hi Janet,

It's great to know that getting your repeat prescriptions has been hassle-free and that your delivery arrived promptly. We always aim to keep things as simple as possible for our customers, so this is wonderful to hear.

If you ever need anything at all, please don't hesitate to get in touch.

The Click2Pharmacy Team

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