Click Health & Beauty Reviews 

72
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I found this Mason and Pearson hairbrush on this site. It was a better price than on another site. I placed my order but forgot to deduct the 10% discount I had. Contacted customer services and a ver... See more

Rated 5 out of 5 stars

Excellent service; I was a little worried that I may be buying a Chinese rip-off as the price was slightly cheaper than on the manufacturer's site. However, when it arrived it was clearly genuine so I... See more

Rated 5 out of 5 stars

Hard-to-find Mason Pearson comb at an excellent price, beautifully packaged and quick to arrive.

Company replied

Rated 4 out of 5 stars

Straightforward, though the special deal of hairbrush and free cleaner, didn’t get carried through to the payment and I still paid for the cleaner, which I’m not sure I need and it was the last pink b... See more

Company replied

Company details

  1. Health and Beauty Shop

Written by the company

Click Health & Beauty, the online health and beauty store. We are an online retailer specialising in day to day health and beauty products at affordable prices with excellent customer service. Our product portfolio includes top brands such as Philips Sonicare, Philips Avent, Dr Browns, Nuby, Nails.Inc, Real Techniques, Faith In Nature and many more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

72 reviews

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4.5

All reviews

(72)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The real thing

Excellent service; I was a little worried that I may be buying a Chinese rip-off as the price was slightly cheaper than on the manufacturer's site. However, when it arrived it was clearly genuine so I have no concerns about using Click Health and Beauty again in the future

August 10, 2023
Rated 4 out of 5 stars

Straightforward

Straightforward, though the special deal of hairbrush and free cleaner, didn’t get carried through to the payment and I still paid for the cleaner, which I’m not sure I need and it was the last pink brush which I did need. I did not query it as I was about to get on a plane to Australia with the brush as a birthday present for my daughter. I would be more careful next time.

February 28, 2023
Click Health & Beauty logo

Reply from Click Health & Beauty

We are so sorry to hear that the free gift was charged at the full price. We have since rectified this fault and will refund you the cost. We have sent a confirmation email with the details. We hope you enjoy the brush!

Rated 3 out of 5 stars

Courier was late

Courier was late. Tried to see where package was, and was redirected to the courier website. It was meant to be delivered in 48hrs came on the 6th day. This was a birthday present that was late.

February 21, 2023
Rated 1 out of 5 stars

Deceiving

Took the money, told me the item was dispatched and then cancelled the order the next day because they had no stock. Do not use this company.

November 4, 2022
Unprompted review
Click Health & Beauty logo

Reply from Click Health & Beauty

Unfortunately we were unable to fulfil your order as our inventory for this particular item was not correct. We apologise for the inconvenience but we did refund you the full amount as soon as we were aware.

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