Clickinit Reviews 102

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

first time ordering off of clickin it and never got a bundle so half my order was missing (i paid around £20 and this was £9.50 which is almost half) got a note in my package saying id be getting a re... See more

Rated 5 out of 5 stars

Was absolutely great - delivery took a bit longer than expected but we endured a few bank holidays so they’re forgiven. I got £££ of goodies that I’ve shared with friends, family and coworkers and my... See more

Rated 3 out of 5 stars

So the items themselves have turned up OK 1 bag of the crisps split open and the flapjack yogurt bar had been split open which resulted in them being thrown away. The mystery box its self is really de... See more

Rated 5 out of 5 stars

One of the most competent companies we have ever worked with! We were astonished by how the Hampton team was able to lower our rates. I'm really delighted we decided to engage with Hampton Lovett sinc... See more

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3.2

Average

TrustScore 3 out of 5

102 reviews

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Rated 4 out of 5 stars

Good Experience of website…..

I’ve ordered from the website a number of times now and on the whole it’s exactly as described . The products they offer change regularly based on availability and as others have mentioned Best Before dates (clearly detailed in description). I’ve not been disappointed yet and have found the special offer boxes to be great to open. When I’ve had a problem customer services (Daisy) was quick to respond and swift in action, overall very pleased and happy to say “Give them a go” 😀

December 13, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent all round

Can't empathise enough how great these guys are. Good products, fantastic prices, and wonderful customer services. Will definitely be ordering from them again.

December 8, 2022
Unprompted review
Rated 1 out of 5 stars

just ignored

I cant comment on the items, as i never received them. They told me after my order was placed and i tried to login, that i didnt have an account - confirmation of order sent to said email address. No updates on the order. they ignored all emails requesting a) why they said i didnt have an account and b) trying to find out where my order was after no tracking details a week after the order. 5 days and not even an acknowledgment of my email. if i could give minus stars i would

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

One of the most competent companies we…

One of the most competent companies we have ever worked with! We were astonished by how the Hampton team was able to lower our rates. I'm really delighted we decided to engage with Hampton Lovett since they were able to get significant discounts for us after we previously looked into this but were unsuccessful.

November 29, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing experience the website was so…

Amazing experience the website was so easy to use and everything is such a good price and delivery was fast. Will definitely be ordering a lot more. Thank you to the team at clickinit!

November 26, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely Brilliant Company

Absolutely Brilliant Company! Great value high quality products managed through the order system efficiently with a customer service ensuring a smooth transaction every time.
Thank you Daisy especially for maintaining great contact throughout every order.

November 25, 2022
Unprompted review
Rated 1 out of 5 stars

Have ordered in the past no problem but…

Have ordered in the past no problem but when my recent order arrived the box was all damaged as were the contents this was due to the courier it has to be said when I complained to Clickin it customer service on the day it arrived by email with photos they never responded till 4 days later asking me to take more pictures of the damaged items which I couldn’t as I had thrown them away will not be using again as customer service leaves a lot to be desired

November 21, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. I would highly recommend. I’ve had some great deals. I especially love the deals they put on which are usually under £1. Would 100% recommend shopping here to anyone and I will certainly be shopping here again.

November 17, 2022
Unprompted review
Rated 1 out of 5 stars

Don’t recommend zero stars

Didn’t fulfil their promise of next day delivery! Sent their staff home to watch the football instead! Makes perfect sense!

Edited to add:- after emails and online chat messages going unanswered it took this poor review for the customer service team to contact me. I was advised my package still hadn’t been shipped but again it was definitely leaving them that day (one part to follow the following day). Which clearly was never going to happen because Parcel Force were on strike for these 2 days. I declined this and was provided with a quick and painless refund.
The most unscrupulous thing I experienced was the email that followed offering me a £10 discount if I “revised” this review. That seems a lot like bribing me for a good review, very underhand. If I could give zero stars I would.

November 21, 2022
Unprompted review
Rated 5 out of 5 stars

I love this company

I love this company, their deals are amazing and have fantastic range of products. Our kids love doing taste tests with products from different countries. Always well communicated regarding delivery times.

October 21, 2022
Unprompted review

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