Clickinit Reviews 102

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

first time ordering off of clickin it and never got a bundle so half my order was missing (i paid around £20 and this was £9.50 which is almost half) got a note in my package saying id be getting a re... See more

Rated 5 out of 5 stars

Was absolutely great - delivery took a bit longer than expected but we endured a few bank holidays so they’re forgiven. I got £££ of goodies that I’ve shared with friends, family and coworkers and my... See more

Rated 3 out of 5 stars

So the items themselves have turned up OK 1 bag of the crisps split open and the flapjack yogurt bar had been split open which resulted in them being thrown away. The mystery box its self is really de... See more

Rated 5 out of 5 stars

One of the most competent companies we have ever worked with! We were astonished by how the Hampton team was able to lower our rates. I'm really delighted we decided to engage with Hampton Lovett sinc... See more

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3.2

Average

TrustScore 3 out of 5

102 reviews

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Rated 1 out of 5 stars

Long delays with no warning and ignores requests.

According to CS, they have too many orders to deal with and have a 8 working day processing time. Yet they are still hard selling offers and deals and no-doubt taking even more orders. The long delay I could have accepted IF I had been made aware of that prior to my order (Was noted as a 3 working day processing time). Very little communication and even when a complaint was sent in asking for them to have either processed it by today (Monday) or please refund (as the order was for a half term treat for the kids). I get a bland apology and that it will be processed as soon as they are able (cue the 8 working day processing time).

Not too happy with my request for a refund being ignored but whatever, I asked if one of their deals could be added to the order (As the deal was coming to an end and frankly I'm not going to do a new order when I'm still waiting for my existing order) and was told bluntly by the GM (According to the email) that deals cannot be added to orders.

While I understand its a small family business, customer service doesn't cost much. Keeping customers informed of delays and giving them ETA's is key when there is a delay (Especially when the website states all orders will be dispatched within 3 days). But as my order hasn't been processed yet, they wouldn't even allow me to add to it?

It feels like the company is intent on gathering as many orders as possible, cite delays but still do the hard sell on new customers/orders and then do squat about it.

I will not be giving them my custom again and doubt if I will see the refund from my order that hasn't even been processed yet.

:(

October 23, 2022
Unprompted review
Rated 5 out of 5 stars

Good selection, good service, no issues.

I've had a few things from them and it's always been good. I love looking what they have and love to try new things. Me and my husband like to try snacks from all over the world. He loves American ones the most so these guys are great and normally have a good selection.

October 23, 2022
Unprompted review
Rated 5 out of 5 stars

AMAZING VALUE FOR MONEY

1st box from clickinit and I was not disappointed.
The offers they have on are amazing and you pay silly next to nothing prices for them.
This box we have will last a while bit already looking forward to my next order.
Keep doing what you're doing.

October 23, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing deals!

You can get some great buys here. I especially love the deals they put on which are usually under £1. The packaging of my items was 10/10 nothing was damaged during shipping. Would 100% recommend shopping here to anyone and I will certainly be shopping here again.

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing value

We order once every few months for the 25p flapjacks and the weekly deal! Ideal for packups, date nights at home or just something different to what’s available in supermarkets

September 2, 2022
Unprompted review
Rated 5 out of 5 stars

Highly reccoment Clickint

I've ordered a few times from Clickinit and have loved every order! Really good communication and if something from the deals is missing they replace with something similar. Highly reccomend. Great value imports and deals

October 21, 2022
Unprompted review
Rated 5 out of 5 stars

Love!!!

Love this site! Great deals with amazing variety. Loving the USA sweet! Can’t wait for my second delivery.

October 20, 2022
Unprompted review
Rated 5 out of 5 stars

Everything was great

Everything was great, quick delivery and such amazing deals available. Love being able to try snack from all over the world.

August 4, 2022
Unprompted review
Rated 5 out of 5 stars

Very good range of products

Very good range of products with different offers every week, fast delivery and packaged well with care. Would 100% use again. Thank you!!

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing. Great items. Used them several times and there items are amazing well worth the money.

October 14, 2022
Unprompted review

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