Click Pharmacy Reviews 1,548

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Take no notice what you see and pay for on their website. because they show well known premium brand medicine's and then send you generic cheaper brand med,s that I've had before and cannot use. Tr... See more

Rated 5 out of 5 stars

Its always very straightforward placing an order with Click Pharmacy. I've never had any problem in the past and I had no problem this time either. It usually only takes 24 hours to receive the parce... See more

Rated 5 out of 5 stars

I’ve had a really great experience with Click Pharmacy. They are excellent when it comes to handling NHS prescriptions. Whenever there has been an issue, they’ve sorted it out quickly and without... See more

Rated 5 out of 5 stars

I can honestly say that since Click Pharmacy have been dispensing our medication we have never had any issues. We get regular phone calls to ensure everything is ok and Osman is always happy, polite a... See more

Company replied

Company details

  1. Online Pharmacy

Written by the company

Click Pharmacy provides treatment & prescriptions online for a wide range of conditions in a discreet, secure & timely manner. Contact us today!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

BAD EXPERIENCE

Take no notice what you see and pay for on their website. because they show well known premium brand medicine's and then send you generic cheaper brand med,s that I've had before and cannot use. Tried messaging them but they won't pay for return postage saying the pictures on their web site are for illustration purposes only.
If you're looking for a particular brand and don't want a lucky dip stay clear of this site.
Just another money making racket on the internet.

May 8, 2026
Unprompted review
Rated 1 out of 5 stars

Bad experience

Bad experience. Ordered medicines on 3rd May with a standard delivery, and was expecting to be delivered by 6th May. I've sent an email on the evening of 6th May, no response by mid next day. Tried phone call twice, no answer. Early afternoon today (7th May) got an email that the order has been dispatched. Think before you order through this pharmacy; there are many others you can use with peace of mind.

May 7, 2026
Unprompted review
Rated 1 out of 5 stars

Placed an order and didn’t received a…

Placed an order and didn’t received a confirmation email, checked website and order has been placed. No response from customer service email and could not get through to anyone by phone. These have all the hallmarks of fake traders, do not use.

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered Sumatriptin tablets and paid…

Ordered Sumatriptin tablets and paid extra for next day delivery not received the tablets and Clickpharmacy had taken the money from me £18.94 I have sent 3 emails HAD NO RESPONSE and made 3 phone calls and can’t get through. I am going through my bank and going to do a dispute with them to help me (but have to wait 15days. This is my first time using this company and definitely won’t be using them again. They take your money and don’t deliver. Joan

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Easy Ordering

Its always very straightforward placing an order with Click Pharmacy. I've never had any problem in the past and I had no problem this time either. It usually only takes 24 hours to receive the parcel however this time it look 3 days to get the order. I don't blame Click Pharmacy for the delay as I live on the Isle of Man and the boats were cancelled due to the recent storms.

March 30, 2026
Rated 2 out of 5 stars

First time customer their website wants working on

First time customer to the site and my review is 2 stars because of the following :
Pro : reasonably easy to create account
email confirmation of account fast
email confirmation of order fast
£ good evening raking into account postage
Neg : No website means to check on despatch
No "history of orders" I placed order yesterday
and got email confirmation but I can't see my
order history
Email confirming my order states " To view your order details kindly visit your patient area " no "patient area" on Web page and if I click the profile icon it tells me to "Sign in" which then shows the "Order Summary" page which merely says "You have no items in your basket" ???? The profile icon then acts as though I logged out and starts the same Web pages....no order history or even a way to check my contact details.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service Every Time – Highly Recommended!

I’ve had a really great experience with Click Pharmacy. They are excellent when it comes to handling NHS prescriptions. Whenever there has been an issue, they’ve sorted it out quickly and without any fuss.

Their team is always very responsive and helpful, which makes the whole process much easier and stress-free.

I would definitely recommend Click Pharmacy to anyone looking for a reliable, five-star service.

March 9, 2026
Unprompted review
Rated 4 out of 5 stars

Great packaging and prompt service

Our products from Click Pharmacy arrived safely packaged and at the projected time, via Royal Mail.
Also, when I needed to telephone customer services to ask why I had not received email confirmation of my order, their operator was able correct this, sending my confirmation email promptly.

February 27, 2026

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